Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The online chat service was invaluable! I also was surprised during check out at the tire rack discount! The site was very easy to navigate! Appreciate your service!
Return customer. 4th set. The speed in which they arrived amazes me.
Quick, easy, fast delivery has been my experience every time.
Bought my Blizzacks here, and now I'm back for some Perellis. Best tire place ever.
Great service great prices! The best selection of tires and helpful tools to purchase the correct tire!
Tire Rack has been my only choice for tires for years and will continue to be for years to come.
Easy to navigate and find the correct tires for my car
Easy to use website with lots of customer reviews and details.
TireRack is the best for research and shopping all in one place. Let's also mention that I ordered the tires at 11am one day, and they arrived by 11am the next day. Really?! Amazing!
Is there any other way to get the best tires at the best price--AND have them shipped directly to the installer?!
TireRack makes tire shopping super easy and super quick.
Tire Rack makes tire shopping incredibly easy! The ability to research options along with the well designed website make Tire Rack a no-brainer.
Just placed my first order on Tire Rack. Hoping the tires get delivered to the installer by tomorrow as per the order confirmation. Tire Rack had the tires for my TESLA that the local installer couldn't get!
"Day of Thunder" Mentality here I can drive a car but no nothing about them. Sound Familiar...Tires is what wins races and that mindset can be used on this site with the intuitive platform they provide to even those who aren't grease monkeys
I appreciate your website. It is informative and intuitive. In the past the dock workers at the South Bend Plant were patient with me during pick-up and efficient in loading out to my rig. Love you guys! Thank you! -Michael, New Buffalo
Easy to use and understand, had exactly what I needed at a reasonable price with timely delivery and proper follow up.
Excellent information about various brands of tires so I could make an informed choice.
Easy and helpful. I had to use the on-line help to get the tires I had previously purchased. It was quick.
Website layout made it clear and easy to pick the tire perfect for my needs
Ordered the wrong size tires, they were delivered, I got on the phone with Tire Rack and whom ever it was that spoke to me handled it like a Boss, My 1st order was picked up the 2 days later and my new order arrived on the same truck,, F%#king Awesome.
Third set of tires I'm purchasing from Tire Rack. The first two were great and this one was not different. Ordered on Tuesday and received them on Kauai, Hawaii by Friday afternoon which included the time it took to heat cycle the tires. These guys must not sleep at Tire Rack in order to provide such excellent service.
My experience was Great! I am very satisfied and will use Tire Rack again in the future!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

