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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to search for tires and read reviews. Simple checkout process. However, the order was delayed a day. I stayed home to make sure I received the tires so no one walks away with them. Delivery date was changed and the day was pretty much wasted. It is what it is, I guess.
Very easy to order and a better price than the dealer.
Very efficient. This review is too long and I will not fill one of these out again.
Fast and easy. Quick delivery and great price. Delivered to my front door.
Easy shopping and fast delivery great price and name brand tires
Easy to order.
Was concerned about the installation address, it is different than the billing.
It did not show on the order.
I assume the installer will call me first.
Easy to use, great customer service.
Good place to shop for performance tires.
Has all of the specs available with comparisons and reviews at your g
Fingertips.
Very detailed and quick no hassle stress free! I was able to select what I wanted and where i wanted them to be delivered.
Tire Rack made it easy to find and order what I needed, and their prices can't be beat.
I love that I can easily do all my research and make my purchase on one site. I trust the testing that Tire Rack does, combined with individual user reviews and I know that I'm getting what I am looking for. Plus ship directly to Discount Tire for installation and you're good to go.
Easy to find, easy to check out, easy to get shipped to an approved installer.
Great navigation! Love the smooth feeling when driving.
My car takes unique rims (literally). My tires are the same size tires as spares on a Mercedes. Hard to find reasonably priced rims. Tire Rack changed brand names and the price was cut in half. Awesome! They arrived a day earlier than promised and look great with my snows.
Great selection now part of the discount tire branch discount tire provides discounted installation for tires bought at a tire rack
Very easy the process, having to replace all tires that originally are of bad quality. Good price and free delivery. For now... VERY pleased with TireRack.
Very easy. Had my mechanic on the phone at the same time as he uses this site. The tires that he uses were available on your site for a 1 day delivery scehedule. Arrived as expected
I have purchased tires in the past. Site works well and has tools to help decision making. Tires are usually delivered on time. This time a day late. Personal chat always helpful.
I have purchased tires in the past. Site works well and has tools to help decision making. Tires are always delivered on time. Personal chat always helpful.
Purchased several sets of tires for my cars. Web site easy to use and provides the help necessary to make informed decisions. Tires are always delivered on time. Personal chat always helpful when needed.
I missed the BFG promotion by one day however thanks to the excellent customer service I was provided a gift card anyway despite missing the promotion.
Great prices and good selection.very fast service. That was a minor change that needed to be made. They texted with the issue and I was able to respond back and problem all fixed.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

