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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great selection, great price, great website. Speedy shipping!
Easy to use, multiple options to view and store vehicles. Appreciate the ability to retrieve past orders and easily reorder.
Easy to use, love the recommended options.
It was easy and convenient. Order came next day! Fantastic!
I truthfully must say that this was a disappointing experience. After selecting my tires and purchasing them the system ask me to select an installer from there list and have the tires shipped to them unless I preferred to take them myself to a different installer. I made my choice and I failed to read the price the installer would charge to mount the tires. The one I selected was over $200 which would make the total cost way more if I would have choses another Tire Distributer. I asked to have the tires shipped to a different installer which they agreed. I received a confirmation that the tires were delivered but it showed the original installer instead of the new installer. I basically had to chase down exactly who had my tires as the Fed Ex delivery just showed the City it was delivered in and they did not get anyone to sign. Several phone calls later I located my tires and hope to get them installed in the next two days. I know that I failed to read the charges from the installer to mount the tires, but still this was a frustrating experience and I would advise anyone looking to purchase that you clearly understand the process and fee charges for a total cost of any new tire purchase.
Very easy and convenient. Very helpful with selecting the right tires for me and my vehicle.
Looking for replacements for my Escape with off-branded tires,had good experience in the past with Pirelli,but was on back order at Discount,so went to Tire rack and they had them in stock
Tire selection and purchasing was easy. Ups delivery took 6 days
Great shipping speed. Arrived the very next day. Tires look good. Can't wait to try them out!
I am a repeat customer, I've been doing business with Tire Rack for over 10 years and will continue.
This is my second time doing business with Tire Rack, excellent service...
Always fast and kind in response. All the representatives cooperate in a good manner
Ease of buying and detailed review on tire characteristics and performance greatly helps!
Always a great experience and ordering, product availability are top notch!
Always easy site to use and great information/prices.
Site was easy to use,
Everything went very well with ordering the tires.
Everything was perfect that's why I use Tire Rack. I ordered snow tires and rims. Received the tire package ahead of schedule with all the item I closed for a seamless installation- thank you!
Everything went perfectly will definitely use Tire Rack again.
Thank you, very easy. This is the sixth or seventh time I have used tire rack and a recommended installer for my tires. Always great service.
Thanks for continued excellent service. Also, really appreciate the ability to ship directly to a local installer with predetermined install fees.
No, really. Easy search, good recs, fast delivery.
It's a pleasure shopping at Tire Rack. I can always find a set of tires I want for the best price!
Super easy, super convenient and best options and prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good afternoon, thank you for contacting us with your experience. I am truly sorry that this happened with your delivery. We will be reaching out to you by direct message to follow up about this. Thank you again.