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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,187 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Great service thank you
December 1, 2022

Thanks for the great deal on the tires they arrived the next day

Date of experience: December 1, 2022
Washington
2 reviews
0 helpful votes
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Amazing as always
December 1, 2022

Always easy to use and navigate, and everything I've ordered has always come on time!

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Hard to beat Tire Rack
December 1, 2022

Great interface, always fast and easy. Tire Rack is always the first place I look for tires. The discounted install rates are also a big deal.

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Fast delivery
December 1, 2022

So far excellent. Delivery was fast. Good price and availability

Date of experience: December 1, 2022
Colorado
1 review
0 helpful votes
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Repeat Customer
December 1, 2022
Updated review

So easy, and I know the delivery will be quick, and the installer is super.

Date of experience: December 1, 2022

Took me a while, but it worked out fine
September 23, 2022
Previous review

Took me a while, but it worked out fine.

Date of experience: September 23, 2022
Tennessee
1 review
0 helpful votes
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Great service
December 1, 2022
Updated review

Exact tire I was looking for and arrived ahead of schedule

Date of experience: December 1, 2022

Very easy to buy tires with prompt shipping
December 1, 2022
Previous review

Very easy to buy tires with prompt shipping

Date of experience: December 1, 2022
Nebraska
1 review
0 helpful votes
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Tires
December 1, 2022

Easy to order. Was delivered fast only ones who had my size

Date of experience: December 1, 2022
Louisiana
1 review
0 helpful votes
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Easy Process
December 1, 2022
Updated review

I had no problems easy ordering process i have used Tire Rack good system

Date of experience: December 1, 2022

I had no problems easy ordering process
December 1, 2022
Previous review

I had no problems easy ordering process

Date of experience: December 1, 2022
Massachusetts
1 review
0 helpful votes
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My shopping experience was seamless, particularly also I am using my favorite installer, my mechanic who did another install for me in the past and his address and all relevant addresses were stored in my account with Tire Rack, so I had much less filling up. Also the reviews were helpful and the web site is well done.

Date of experience: December 1, 2022
Rhode Island
1 review
0 helpful votes
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Tire replacement
December 1, 2022
Updated review

Love you guys -- always quick & easy tires. Thank you for being there!

Date of experience: December 1, 2022

Always a good experience
March 5, 2021
Previous review

Always a good experience - very professional

Date of experience: March 5, 2021
Illinois
1 review
0 helpful votes
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Painless process
December 1, 2022

First time buying through tire rack but with installation at Discount Tire. Made an appointment with Discount Tire and waited about 10 minutes to talk to someone. After that, dropped off the wheels and got a call that they were ready 30 minutes later. Pretty smooth.

Date of experience: December 1, 2022
District of Columbia
1 review
0 helpful votes
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Great selection, great price, great website. Speedy shipping!

Date of experience: December 1, 2022
Maryland
1 review
0 helpful votes
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Easy to use, multiple options to view and store vehicles. Appreciate the ability to retrieve past orders and easily reorder.

Date of experience: December 1, 2022

Easy to use
August 13, 2021
Previous review

Easy to use.

Date of experience: August 12, 2021

Easy to use, love the recommended options
August 7, 2021
Previous review

Easy to use, love the recommended options.

Date of experience: August 6, 2021
New York
3 reviews
0 helpful votes
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Very pleased
December 1, 2022
Updated review

It was easy and convenient. Order came next day! Fantastic!

Date of experience: December 1, 2022

Site is user friendly
October 22, 2020
Previous review

Site is user friendly

Date of experience: October 22, 2020
Texas
1 review
0 helpful votes
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Disappointed Experience
December 31, 2022
Updated review

I truthfully must say that this was a disappointing experience. After selecting my tires and purchasing them the system ask me to select an installer from there list and have the tires shipped to them unless I preferred to take them myself to a different installer. I made my choice and I failed to read the price the installer would charge to mount the tires. The one I selected was over $200 which would make the total cost way more if I would have choses another Tire Distributer. I asked to have the tires shipped to a different installer which they agreed. I received a confirmation that the tires were delivered but it showed the original installer instead of the new installer. I basically had to chase down exactly who had my tires as the Fed Ex delivery just showed the City it was delivered in and they did not get anyone to sign. Several phone calls later I located my tires and hope to get them installed in the next two days. I know that I failed to read the charges from the installer to mount the tires, but still this was a frustrating experience and I would advise anyone looking to purchase that you clearly understand the process and fee charges for a total cost of any new tire purchase.

Date of experience: December 1, 2022
Albert K. — TireRack Rep
over a year old

Good afternoon, thank you for contacting us with your experience. I am truly sorry that this happened with your delivery. We will be reaching out to you by direct message to follow up about this. Thank you again.


Very easy and convenient
November 22, 2022
Previous review

Very easy and convenient. Very helpful with selecting the right tires for me and my vehicle.

Date of experience: November 21, 2022
Arizona
1 review
0 helpful votes
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Great experience
December 1, 2022

Looking for replacements for my Escape with off-branded tires,had good experience in the past with Pirelli,but was on back order at Discount,so went to Tire rack and they had them in stock

Date of experience: December 1, 2022
Tennessee
1 review
0 helpful votes
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Poor delivery
December 1, 2022

Tire selection and purchasing was easy. Ups delivery took 6 days

Date of experience: December 1, 2022
Ohio
1 review
0 helpful votes
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Fast!
December 1, 2022

Great shipping speed. Arrived the very next day. Tires look good. Can't wait to try them out!

Date of experience: December 1, 2022
Pennsylvania
1 review
0 helpful votes
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Great deals
December 1, 2022
Updated review

I am a repeat customer, I've been doing business with Tire Rack for over 10 years and will continue.

Date of experience: December 1, 2022

This is my second time doing business with Tire Rack,...
November 1, 2020
Previous review

This is my second time doing business with Tire Rack, excellent service...

Date of experience: November 1, 2020
New York
1 review
0 helpful votes
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Awesome!
December 1, 2022

Really great service and super fast shipping at the best prices.

Date of experience: November 30, 2022