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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Thanks for the great deal on the tires they arrived the next day
Always easy to use and navigate, and everything I've ordered has always come on time!
Great interface, always fast and easy. Tire Rack is always the first place I look for tires. The discounted install rates are also a big deal.
So far excellent. Delivery was fast. Good price and availability
So easy, and I know the delivery will be quick, and the installer is super.
Took me a while, but it worked out fine.
Exact tire I was looking for and arrived ahead of schedule
Very easy to buy tires with prompt shipping
Easy to order. Was delivered fast only ones who had my size
I had no problems easy ordering process i have used Tire Rack good system
I had no problems easy ordering process
My shopping experience was seamless, particularly also I am using my favorite installer, my mechanic who did another install for me in the past and his address and all relevant addresses were stored in my account with Tire Rack, so I had much less filling up. Also the reviews were helpful and the web site is well done.
Love you guys -- always quick & easy tires. Thank you for being there!
First time buying through tire rack but with installation at Discount Tire. Made an appointment with Discount Tire and waited about 10 minutes to talk to someone. After that, dropped off the wheels and got a call that they were ready 30 minutes later. Pretty smooth.
Great selection, great price, great website. Speedy shipping!
Easy to use, multiple options to view and store vehicles. Appreciate the ability to retrieve past orders and easily reorder.
Easy to use, love the recommended options.
It was easy and convenient. Order came next day! Fantastic!
I truthfully must say that this was a disappointing experience. After selecting my tires and purchasing them the system ask me to select an installer from there list and have the tires shipped to them unless I preferred to take them myself to a different installer. I made my choice and I failed to read the price the installer would charge to mount the tires. The one I selected was over $200 which would make the total cost way more if I would have choses another Tire Distributer. I asked to have the tires shipped to a different installer which they agreed. I received a confirmation that the tires were delivered but it showed the original installer instead of the new installer. I basically had to chase down exactly who had my tires as the Fed Ex delivery just showed the City it was delivered in and they did not get anyone to sign. Several phone calls later I located my tires and hope to get them installed in the next two days. I know that I failed to read the charges from the installer to mount the tires, but still this was a frustrating experience and I would advise anyone looking to purchase that you clearly understand the process and fee charges for a total cost of any new tire purchase.
Very easy and convenient. Very helpful with selecting the right tires for me and my vehicle.
Looking for replacements for my Escape with off-branded tires,had good experience in the past with Pirelli,but was on back order at Discount,so went to Tire rack and they had them in stock
Tire selection and purchasing was easy. Ups delivery took 6 days
Great shipping speed. Arrived the very next day. Tires look good. Can't wait to try them out!
I am a repeat customer, I've been doing business with Tire Rack for over 10 years and will continue.
This is my second time doing business with Tire Rack, excellent service...
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Good afternoon, thank you for contacting us with your experience. I am truly sorry that this happened with your delivery. We will be reaching out to you by direct message to follow up about this. Thank you again.