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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,186 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Great service as usual
December 2, 2022

Ross was great. I always use the TR for tire info and reviews.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Super easy fast
December 2, 2022

Super easy. Good descriptions tires. Made it easy for me to make a choice in which tire to purchase.

Date of experience: December 1, 2022
New Jersey
1 review
0 helpful votes
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Smooth process
December 2, 2022

Easy to navigate web site, great selection to choose from. Was able to save money by picking up my order at the warehouse.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Just before the Rain!
December 1, 2022
Updated review

Used Tirerack before and was very pleased with the convenience, quality, and variety of the products the tire brands they provide!

Date of experience: December 1, 2022

Informative and Convenient
May 3, 2021
Previous review

Informative and Convenient

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Great service
December 1, 2022
Updated review

Always enjoy purchasing tires from you all - super easy to order and pick up.

Date of experience: December 1, 2022

Consistently provides best tires at the best prices
February 15, 2022
Previous review

Consistently provides best tires at the best prices.

Date of experience: February 15, 2022
Maryland
1 review
0 helpful votes
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Great Experience!
December 1, 2022

You guys have an awesome website! I loved the rating charts and video reviews of each tire. I called about availability of some tires last week and the person I spoke with was very professional and helpful. Excited to get these new "shoes" on my truck!

Date of experience: December 1, 2022
Michigan
1 review
0 helpful votes
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Got 'em fast
December 1, 2022

Got the tires in just a couple of days, thanks Tire Rack

Date of experience: December 1, 2022
New Hampshire
1 review
0 helpful votes
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Great as always!
December 1, 2022
Updated review

Start to finish, smooth and easy! Good online help choosing the right tire for my vehicle.

Date of experience: December 1, 2022

Clear and direct
May 24, 2021
Previous review

Clear and direct - you guys are great!

Date of experience: May 23, 2021
Utah
1 review
0 helpful votes
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Quick and easy to compare, select, and purchase tires.

Date of experience: December 1, 2022
North Carolina
1 review
0 helpful votes
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Trusted for Tires
December 1, 2022
Updated review

I have used Tire Rack for all my tire purchases for many years. Their service and recommendations have always been good.

Date of experience: December 1, 2022

New Rubber
October 22, 2021
Previous review

I have used Tire Rack for most of my tire purchases.

Date of experience: October 22, 2021

Always good prices and online experience
February 14, 2021
Previous review

Always good prices and online experience

Date of experience: February 14, 2021
Ohio
1 review
0 helpful votes
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First time
December 1, 2022

This is first time buying tires on line and for the most part sight unseen (except for picture),And they look to be a decent tire. The review I read said they were a good all weather tire. Have not had them long enough to tell.

Date of experience: December 1, 2022
Texas
2 reviews
0 helpful votes
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Good Tires
December 1, 2022

The process was Quick, easy and helpful. I've used Tire Rack before and received good products and service. Prices were reasonable when compared to other sites.

Date of experience: December 1, 2022
Maryland
1 review
0 helpful votes
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Destroyed the paint on my wheels, incorrectly installed the offset wheels on my vehicle, just absolutely horrid experience.

Atlantic tire received the tires on Wednesday and I dropped the vehicle off Wednesday night. At 5 PM on Friday I received a call that my vehicle would not be done until Monday, which was really a bummer as my wife and son were on their way in from Chicago so we could all drive to New York. Apparently the shop had trouble getting the Lugnuts off and couldn't find any (standard Chevy/ford 14/1.5) lugnuts. I had to go purchase my own Lug nuts and bring them to the shop. I don't understand this as I just had a flat repair two weeks ago at a curbside shop in Baltimore (shout-out to Havens tires, you the real hero's) and they had no problem swapping the tire in 15 minutes. When I went to pay for the vehicle, Atlantic tire told me they were charging me $340 including an extra hour of labor to try to get my Lugnuts off. I had spoken with the owner for over 30 minutes that previous Saturday morning and nobody mentioned anything about charging extra labor. The total for the tire mounting and balancing was gonna be $340. I finally got them to takeoff the hour of labor but even with that the price for the installation was $240, Normally $100-$120 at any reputable shop. When they finally called me they told me the vehicle was ready I explained that my wife and son will be there in five minutes to pick it up and they had to take a cab from the hospital. Well my wife got there and they had accidentally put the front wheels on the rear and there were wheels on the front as they're different sizes and told them it would be 30 to 40 more minutes. My son had another appointment at the hospital so they couldn't wait and had to come back later in the day and pick up the vehicle. When I explained this to the owner Ralph his response was, "well we could of just not said anything, let you drive out of here and you could figure it out". Save your money and your mental health and go anywhere else, by far the worst experience I've ever had at a tire shop.

Date of experience: December 1, 2022
Albert K. — TireRack Rep
over a year old

Thank you for reaching out to us about this situation. I am looking into this further on your behalf and will be in touch by direct message to follow up. Thank you!


Tire rack is the best, quick shipping and fair prices
November 8, 2022
Previous review

Tire rack is the best, quick shipping and fair prices

Date of experience: November 7, 2022
Maryland
2 reviews
0 helpful votes
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Cam & Molly & Daniel were all excellent customer representatives for Tire Rack. They should get a comp'ed lunch as a token of appreciation for going over and above the customers expectations…

Date of experience: December 1, 2022
Virginia
2 reviews
0 helpful votes
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A little confusing at first but I was able to manage OK. I guess we shall know as of tomorrow when the tires are delivered to my installer in Malden, MA?

Date of experience: December 1, 2022
Ohio
1 review
0 helpful votes
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Goodyear for 12 Charger
December 1, 2022
Updated review

Clean, concise, easy to navigate, always a great experience working with TireRack!

Date of experience: December 1, 2022

Easy to navigate
July 14, 2022
Previous review

Easy to navigate. Easy to see options on vehicle.

Date of experience: July 14, 2022
Massachusetts
2 reviews
0 helpful votes
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Quick and direct
December 1, 2022

Quickest direction and linking to appropriate webpages of any shopping site! All the needed information is instantly presented to the User.

Date of experience: December 1, 2022
Utah
1 review
0 helpful votes
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Good Place to Shop for Tires
December 1, 2022

The price was as good as any other site and the shipping time was fantastic. Well done, Tire Rack. Thanks!

Date of experience: December 1, 2022
Florida
1 review
0 helpful votes
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Glad you had them in stock
December 1, 2022

Easy to navigate the site to find the tires I needed / wanted.

Date of experience: December 1, 2022
Nevada
1 review
0 helpful votes
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Great service thank you
December 1, 2022

Thanks for the great deal on the tires they arrived the next day

Date of experience: December 1, 2022