Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,187 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Nasser L.
Unfollow Nasser L.
Share Review
Report Review

Highly recommend
December 12, 2022

Great and smooth transaction. Fast shipping and reasonable prices. Will surely recommend.

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
Follow Tom B.
Unfollow Tom B.
Share Review
Report Review

Very good service and quick delivery
December 12, 2022

Easy to navigate and place order. Very quick delivery

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
Follow Salvatore C.
Unfollow Salvatore C.
Share Review
Report Review

Tire Rack transaction
December 12, 2022

Simple transaction,very quick delivery
Competitive pricing

Date of experience: December 12, 2022
Pennsylvania
3 reviews
0 helpful votes
Follow Jon D.
Unfollow Jon D.
Share Review
Report Review

Great next day delivery!
December 12, 2022

Great Price. I think you should allow more spacing for a Business name in the shipping address (maybe allow 5 more letteres or so).

Date of experience: December 12, 2022
Vermont
1 review
0 helpful votes
Follow jing I.
Unfollow jing I.
Share Review
Report Review

The way tire shop should be!
December 12, 2022
Updated review

I have 4 cars and all shop from Tire Rack, and they never fail me!

Date of experience: December 12, 2022

Fast delivery!
September 27, 2022
Previous review

Fast delivery!

Date of experience: September 27, 2022
California
1 review
0 helpful votes
Follow Darwin L.
Unfollow Darwin L.
Share Review
Report Review

Nice tires
December 12, 2022

So easy to order and delivered within 24 hours! Looks like pretty nice tires,

Date of experience: December 12, 2022
Illinois
1 review
0 helpful votes
Follow benjamin S.
Unfollow benjamin S.
Share Review
Report Review

No alignment check
December 12, 2022
Updated review

Everything great until I find out that the suggested tire installer, installed the tires without even checking the alignment first. Why, because the shop doesn't even have the equipment to do alignments. What tire shop doesn't do alignments? Seems like ture rack shouldn't even allow them to be an approved installer in their referral network.

Date of experience: December 12, 2022

Great experience on website and in-person at warehouse
November 13, 2019
Previous review

Great experience on website and in-person at warehouse.

Date of experience: November 13, 2019
North Carolina
1 review
0 helpful votes
Follow kareem Y.
Unfollow kareem Y.
Share Review
Report Review

Excellent service
December 12, 2022
Updated review

Smooth shopping experience where I can easily reorder tires that I've purchased before! Great experience

Date of experience: December 12, 2022

Love the website!
July 24, 2022
Previous review

Love the website! Always informative and a smooth process selecting and ordering tires.

Date of experience: July 24, 2022

Easy, quick, and simple checkout process
March 10, 2020
Previous review

Easy, quick, and simple checkout process

Date of experience: March 10, 2020
New York
1 review
0 helpful votes
Follow Duncan P.
Unfollow Duncan P.
Share Review
Report Review

Tires for my sons Q7
December 12, 2022

The value was outstanding. Fast easy ordering and the reviews were very helpful. I have purchased several tires from this company and never had any issues.

Date of experience: December 12, 2022
South Carolina
2 reviews
0 helpful votes
Follow George U.
Unfollow George U.
Share Review
Report Review

Vredestein tires
December 12, 2022

Product as described. Fast delivery and a reasonable price

Date of experience: December 12, 2022
Virginia
1 review
0 helpful votes
Follow Grant K.
Unfollow Grant K.
Share Review
Report Review

Tire Rack was great.
December 12, 2022

Tire Rack had better tire prices than going through a different tire store. They delivered in a reasonable time period as well.

Date of experience: December 12, 2022
Idaho
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Great process
December 12, 2022

It was simple and convenient. Tire rack has plenty of tire brands to choose from and with Discount Tire's partnership, it makes the process very nice.

Date of experience: December 12, 2022
Delaware
1 review
0 helpful votes
Follow paul C.
Unfollow paul C.
Share Review
Report Review

Delivered as promised
December 12, 2022

Gus was a big help.
Tire Rack has the best advice.

Date of experience: December 12, 2022
California
1 review
0 helpful votes
Follow Jasna D.
Unfollow Jasna D.
Share Review
Report Review

Excellent product.
December 12, 2022

Easy purchase. Fast delivery. The installation done the very next day and the owner was supper pleasant.

Date of experience: December 12, 2022
District of Columbia
1 review
0 helpful votes
Follow Marcia Z.
Unfollow Marcia Z.
Share Review
Report Review

1st Time buyer
December 12, 2022

Very straight forward and easy to use. I received my tires the next day! Was a great experience!

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
Follow Angel B.
Unfollow Angel B.
Share Review
Report Review

From $2400 to $1400 big savings!
December 12, 2022

Amazing system
Love the prices and you guys where so hassle free
Thanks tire rack!

Date of experience: December 12, 2022
North Carolina
1 review
0 helpful votes
Follow Daniel T.
Unfollow Daniel T.
Share Review
Report Review

Overnight relief
December 12, 2022

Easy to get through the ordering process and they arrive the next day

Date of experience: December 12, 2022
Virginia
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Customer Service
December 12, 2022
Updated review

Ordering the tires I needed and selecting a location for delivery was easy. The tires arrived the next day. I had one question regarding a rebate and a phone call gave me an answer in less than one minute. Wonderful.

Date of experience: December 12, 2022

Easy to follow instructions
December 12, 2022
Previous review

Easy to follow instructions. I had one question regarding a rebate and a phone call gave me an answer in less than one minute. Wonderful.

Date of experience: December 12, 2022
New Jersey
1 review
0 helpful votes
Follow Shane Q.
Unfollow Shane Q.
Share Review
Report Review

Painless tire purchase
December 12, 2022

No confusion, website is well designed. Easy to use.

Date of experience: December 12, 2022
Maine
1 review
0 helpful votes
Follow Frank R.
Unfollow Frank R.
Share Review
Report Review

Good tires
December 12, 2022
Updated review

Easy purchase, fast shipping. Did not see the option to mount so had to go elsewhere for that but got reimbursed so all went well

Date of experience: December 12, 2022

Easy purchase
December 6, 2022
Previous review

Easy purchase

Date of experience: December 6, 2022