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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tirerack was great. My auto shop quoted a price of $1100 for 4 snows, got nice Cooper snows for just over $700 including tax. Delivered right to my shop.
I'll purchase here again!
Very easy and informative process. I'm a repeat customer from many years ago and my local warehouse stores would've made me wait 3 weeks for an appointment to install their tires instead of 2-3 days!
It was great. So easy to get the tires I need without leaving my house.
Great customer experience & Service! I ordered the tire I needed and it arrived to Pep Boys in Puerto Rico in two business days. I did not experience any problems and I was notified all the time by Tire Rack. This is a great way to do business without wasting valuable time on our busy agenda. Thanks, Tire Rack for having such a great business concept and for everything that you do to keep the customers satisfied! It really makes a great difference!
Excellent shopping experience and service! I recommend Tire Rack because it has been a very pleasant experience shopping with them. Next time I have to change tires I will definitely buy them in Tire Rack!
Great Shopping experience and validated quality of the process with Pep Boys in Caguas. They say that the experience with your company so far has been excellent.
It was pretty easy to go through the selections. The wizard made it easy to pick out what kind of tire I was looking for with the points I thought were important like road noise.
Thanks for the installations credit! It helped a lot.
Everything was terrific as usual except I had to manually input my preferred/saved installer's info and the tires were delivered in 2 shipments, one of which was a day or tow later than the other and as promised.
Hopefully, this was an aberration, but it messed-up when we scheduled to be without a car.
Always terrific! Please make sure Oscar gets credit for this sale. Thank you!
Everything was perfect except picking my preferred installer for shipping was a bit confusing.
Great site on time nice item package nice great customer service
Very easy and upfront pricing. Customer service was excellent to include the installation.
As always, appreciate the research info that's provided. Helped me make my decision. Great communication, great pice and took advantage of saving more by picking up at the warehouse.
A little trouble setting up my account (probably my fault) but overall good. Appreciate good information and reviews that are provided
All good repeat customer- always ready with advice and supporting decisions.
Blah blah blah blah blan blah blah blah good tires
Very informative site. Like the tire reviews testing an rating comparison
Super easy - chat quickly answered some questions I had.
Simple seamless proces. Best online process for any ordering that I've done. I typed in what I needed. The selection was direct and the processing to arriving at my front door was exactly as expected
Fast and easy way to get the tires I need and save money while doing it. Thank you!
Received the rim quickly and happy with the product.Also easy to order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members