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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,806
shipping
28,770
quality
29,330
This company responds to reviews on average within 1 day

Instant Feedback

530,591 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Superior service
December 26, 2022

Great tire consultation and timely delivery. Will utilize again.

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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New KUMHO tires
December 26, 2022
Updated review

Website give tons of options, but very easy to navigate. Fantastic prices.

Date of experience: December 26, 2022

A happy customer
February 7, 2021
Previous review

Very user friendly and free shipping.

Date of experience: February 7, 2021

Very user friendly and free shipping
February 1, 2021
Previous review

Very user friendly and free shipping.

Date of experience: February 1, 2021
District of Columbia
1 review
0 helpful votes
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Good chat
December 26, 2022

Love the chat and the tire comparison chart that Russ sent me. Super helpful in making a decision

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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Awesome
December 26, 2022

Really shouldn't give someone a minimum character field for feedback. However... very satisfied customer

Date of experience: December 26, 2022
North Carolina
1 review
0 helpful votes
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Yea Tire Rack
December 26, 2022
Updated review

Always great on-line information and selection. Yea

Date of experience: December 26, 2022

W have always gotten great service with Tire Rack
April 12, 2022
Previous review

W have always gotten great service with Tire Rack.

Date of experience: April 12, 2022
Texas
1 review
0 helpful votes
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Good service from Tirerack.
December 26, 2022
Updated review

Easy to use and surprisingly less expensive than Discount Tire. I will never use that installer again.

Date of experience: December 25, 2022

Always great shopping experience
April 12, 2020
Previous review

Always great shopping experience

Date of experience: April 12, 2020
Colorado
1 review
0 helpful votes
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Will use Tire Rack again
December 26, 2022
Updated review

Easy ordering process and scheduling the installation

Date of experience: December 25, 2022

Informative
November 8, 2020
Previous review

Informative

Date of experience: November 8, 2020
Tennessee
1 review
0 helpful votes
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Great Service
December 26, 2022

Easy to navigate, easy to place the order. Initial date projected was the exact day tires arrived.
Definitely gained a long term customer.

Date of experience: December 25, 2022
New York
1 review
0 helpful votes
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Tire Rack,Rocks
December 26, 2022
Updated review

Excellent web site, very easy to use and efficient

Date of experience: December 25, 2022

Excellent web site
December 19, 2022
Previous review

Excellent web site

Date of experience: December 19, 2022
South Carolina
1 review
0 helpful votes
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Great experience
December 26, 2022

Awesome service even when I call customer care. Delivery on time always

Date of experience: December 25, 2022
Hawaii
1 review
0 helpful votes
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My Maverick
December 25, 2022

Enjoyed looking through the options. I loved that I could see it in the vehicle.

Date of experience: December 25, 2022
Florida
2 reviews
0 helpful votes
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On time delivery
December 25, 2022

Quick and easy, good product and arrived on time, thank you

Date of experience: December 25, 2022
Missouri
1 review
0 helpful votes
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Tire
December 25, 2022
Updated review

Excellent website thank you so much keep up the good work

Date of experience: December 25, 2022

Excellent website
December 19, 2022
Previous review

Excellent website

Date of experience: December 19, 2022

As always you provide excellent service
May 6, 2020
Previous review

As always you provide excellent service

Date of experience: May 5, 2020
Pennsylvania
1 review
0 helpful votes
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Satisfied buyer
December 25, 2022
Updated review

Tires were reasonably priced
Shipment was faster than expected

Date of experience: December 25, 2022

Pretty good
December 19, 2022
Previous review

Pretty good

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Easy to Use & Find What I Want
December 25, 2022

I like how easy the site is to navigate. I used the compare feature + Tire Rack's expert review before choosing my tire. Some of the tires didn't have complete information (Nexen, IIRC).

One thing to possibly add, the ability to see how different sizes affect overall diameter. I'd like the ability to enter my wheel size information to see how different tire sizes affect overall diameter so that I can determine fitment.

Date of experience: December 25, 2022
Utah
1 review
0 helpful votes
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Review
January 24, 2023
Updated review

Experience it was fine but I didn't get a discount on the second set a tires.

Date of experience: December 25, 2022

No install discount on second set of tires?
December 19, 2022
Previous review

No install discount on second set of tires?

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Outstanding!
December 25, 2022

Absolutely thrilled to find this product. I ordered the wrong sized tires because I took the size off the previous tires which as it turns, were the wrong sized. A customer service rep, Jim Holloman, contacted me and as a result, the right tires were ordered and actually saved me some money. What a great company. Real customer service!

Date of experience: December 25, 2022
Indiana
1 review
0 helpful votes
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Tires delayed due to the storm
December 25, 2022
Updated review

I liked everything about my experience with Tire Rack with one exception. The only problem I had was being informed that my tires would be delayed a day. It appeared that FEDEX and Tire Rack knew my tires were going to be a day late around 1200 the day the tires were supposed to arrive. I was okay with that. Stuff happens. My problem is that I had shipped them to an installer and had an appointment based on the delivery date. Again, I could have dealt with the delay, however, FEDEX/Tire Rack didn't send me a text about the delay till after 9 PM of the day they were supposed to be delivered, informing me they wouldn't make it till the next day. So now I have an appointment for the next morning and no tires and no way to contact the installer at 9:30 PM. As you can tell, I had a problem with that.

Date of experience: December 25, 2022

I shopped around a lot to find the best tire at the best price. I narrowed it down to a couple of sources. Then I compared price, tire description, and Tire Rack reviews and made my choice. I most likely made it harder on myself than I needed to, howeover I'm thrilled with the outcome.

Date of experience: August 2, 2021

I found everything I was looking for
July 25, 2021
Previous review

I found everything I was looking for. They helped me make the choice. Perfect.

Date of experience: July 25, 2021
New York
1 review
0 helpful votes
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Came fast and the price was great!
December 25, 2022

I was looking for a quality snow tire and the Firestones that TireRack had in stock were highly rated, studable, AND doubled as an all season touring tire. The price I found them for at TireRack was considerably lower than other major brand touring tires that were not rated for the snow. The value was compounded by the high ratings. I will shop TireRack again!

Date of experience: December 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Nice
December 25, 2022
Updated review

I love you guys but you could have better pricing.

Date of experience: December 25, 2022

I love you guys but it was a bit sketchy this time
December 19, 2022
Previous review

I love you guys but it was a bit sketchy this time.

Date of experience: December 18, 2022