Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,784
shipping
28,748
quality
29,308
This company responds to reviews on average within 1 day

Instant Feedback

530,162 reviews

We monitor reviews for authenticity

Oregon
2 reviews
0 helpful votes
Follow Richard U.
Unfollow Richard U.
Share Review
Report Review

Parts for my truckthe
December 22, 2022

It was fast and easy the price was good and other sites did not list parts for a truck over 20 years old

Date of experience: December 22, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Peter K.
Unfollow Peter K.
Share Review
Report Review

We have a good friend who has used Tire Rack for years. I went to him for advice and he had no hesitation recommending them. They had what I needed, at a good price, and delivery was FAST!. Can't ask for more.

Date of experience: December 22, 2022
California
1 review
0 helpful votes
Follow Ian V.
Unfollow Ian V.
Share Review
Report Review

UX needs work when inputting make/model but it's otherwise very good

Date of experience: December 22, 2022
Georgia
1 review
0 helpful votes
Follow Seth T.
Unfollow Seth T.
Share Review
Report Review

Great experience as usual
December 22, 2022

Tire Rack makes purchasing tires very quick and easy.

Date of experience: December 22, 2022
New Mexico
1 review
0 helpful votes
Follow Douglas T.
Unfollow Douglas T.
Share Review
Report Review

Replacing a flat from Road Hazard
December 22, 2022
Updated review

Overall good. The "clearance price" is higher than the price I paid 13 months ago. Thats probably inflation driven. I hope my Road Hazard claim works as promised.

Date of experience: December 22, 2022

All good as long as the price the dealer install quot...
September 12, 2020
Previous review

All good as long as the price the dealer install quot is actually real.

Date of experience: September 12, 2020
Sweden
1 review
0 helpful votes
Follow Nina Y.
Unfollow Nina Y.
Share Review
Report Review

Ice / snow tires
December 22, 2022

It went very well and the shipping was super fast!

Date of experience: December 22, 2022
Virginia
1 review
0 helpful votes
Follow Dhyan Q.
Unfollow Dhyan Q.
Share Review
Report Review

Tires received
December 22, 2022
Updated review

So far so good. Tires were received on time in apparently good condition.

Date of experience: December 22, 2022

So far so good
December 16, 2022
Previous review

So far so good

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
Follow Ronald Q.
Unfollow Ronald Q.
Share Review
Report Review

The tire buying process cannot be any easier than this.
December 22, 2022
Updated review

Easy as can be. Great information about tires and users feedback on actual purchase.

Date of experience: December 22, 2022

Great site
October 22, 2019
Previous review

Great site. I've bought here several times. Sale associate Bruno (LNU) was very helpful explaining reasons for delay in product pickup date.

Date of experience: October 22, 2019
Virginia
1 review
0 helpful votes
Follow Stephen E.
Unfollow Stephen E.
Share Review
Report Review

Great Experience
December 22, 2022

Awesome Easy to Use. Good chat service rep helped me pick the right wheels. Arrived 4 days earlier than promised

Date of experience: December 22, 2022
Louisiana
1 review
0 helpful votes
Follow Emanuel U.
Unfollow Emanuel U.
Share Review
Report Review

Reliable
December 22, 2022

Easy to use, upfront information and quick. They made it convenient and were priced slightly lower than their competitors.

Date of experience: December 22, 2022
Maryland
1 review
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

Fast and dependable
December 22, 2022

Too many questions when just trying to order tires, but overall the website is very helpful

Date of experience: December 22, 2022
Maryland
2 reviews
0 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Tire needed desperately
December 22, 2022

Right front mysteriously losing all pressure every 12 hours at onset of drastic winter temperature plunge - had to invest in a quality air pump to air up til tires arrived-
Tire Rack delivered as projected in 24 hours-
Thankfully

Date of experience: December 22, 2022
New Jersey
1 review
0 helpful votes
Follow George X.
Unfollow George X.
Share Review
Report Review

No spare tire
December 22, 2022

I recently purchased a new vehicle. It unfortunately doesn't come with a spare tire. Tire rack had exactly what I was looking for at a terrific price. They even mounted and balanced the tire at no extra cost. Very please!

Date of experience: December 22, 2022
Maine
1 review
0 helpful votes
Follow Lee G.
Unfollow Lee G.
Share Review
Report Review

LRE Tires
December 22, 2022

Great user friendly and informative web site. I was able to do plenty of research with the information provided by Tire Rack. Very satisfied.

Date of experience: December 22, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Raymond M.
Unfollow Raymond M.
Share Review
Report Review

Staggered Tires
December 22, 2022

My 20 year old car oem fitment is staggered. My local chain tire store could only find one match. With the Tire rack website I could find what I wanted. Had the tires an a couple days and the ocal store mounted them

Date of experience: December 22, 2022
California
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

Great
December 22, 2022
Updated review

I purchase two set of tires from tire rack, tires arrived on my time.A

Date of experience: December 21, 2022

Great way to improve your credit score, plus the reviews...
October 2, 2020
Previous review

Great way to improve your credit score, plus the reviews helps.

Date of experience: October 1, 2020
Illinois
1 review
0 helpful votes
Follow Ilgar U.
Unfollow Ilgar U.
Share Review
Report Review

TireRack the best
December 22, 2022

I got a very good discount and this despite the fact that I bought the rarest, most expensive winter tires on a market

Date of experience: December 21, 2022
California
1 review
0 helpful votes
Follow Marlyn N.
Unfollow Marlyn N.
Share Review
Report Review

Good
December 22, 2022

Easy and fast will recommend this company. Not expensive

Date of experience: December 21, 2022
New York
3 reviews
0 helpful votes
Follow Kenton V.
Unfollow Kenton V.
Share Review
Report Review

New winter tires
December 22, 2022
Updated review

I bought the bridgestone winter tires and they look and work very well they handle the snow with no problem and I can get around much safer than before. I used 195x60x16 and they work.

Date of experience: December 21, 2022

I have been buying tires from Tire Rack for years,...
September 18, 2021
Previous review

I have been buying tires from Tire Rack for years, the prices are good, service it great and I get the tires fast.

Date of experience: September 18, 2021

I have ordered from Tire Rack before and I am very satisfied with their website and if I had questions they were there to help out. The prices seem to be the usual not any higher than anyone else and the shipping is great, 2 days and they were here.

Date of experience: August 5, 2021
Wisconsin
2 reviews
0 helpful votes
Follow Peter Q.
Unfollow Peter Q.
Share Review
Report Review

Cost less.
December 22, 2022

Tire rack be able to reduced to the price I want. Thank you...thank you.

Date of experience: December 21, 2022