Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have used you guys at least 5 times for new tires would be nice to get a loyalty discount
Very fast and seamless transaction. I would definitely recommend!
I liked the on-line shopping assistance, pricing, video's and tire comparisons.
Website easy to use for first time buyers. Great pricing! Prices comparable to Warehouse Clubs.
Best selection of tires, best price, easy selection process, easy checkout, delivered as promised.
Great selection, competitive prices, easy check out.
On the one hand the newer "model" tires have beefier sidewall protection which I love. On the other hand the sound barrier foam did not come with the tires this foam is standard for Tesla. If this standard was eliminated you should've notified us. If it cost extra let us know and customer can decide whether to go with foam or not.
Website is excellent. Got exactly what I purchased and exactly where it was supposed to go.
Easy to find the tires I needed with good selection options and setup with a shop near me to install.
First time on line tire purchase. Great service and delivery and installation.
Easy ordering, quick delivery, and reasonably priced.
Thank you!
Great tires, fair price, and quick delivery. Tires are exactly what I was looking for.
They Have what I needed again. Easy to use web site.
Five stars!
Had what I needed for my car.
I had my tires delivered directly to my installer, couldn't have been any easier!
Oh and ONE DAY Turnaround! WOW. Ordered them one day, arrived the next!
Great site easy to use!
Had what I needed! Right size, right price, right away!
I ordered the wrong part, Tire Rack made it so easy to return it and send me the correct one.
Enjoyed looking for performance parts, which were readily available!
Great service by the installers so far so good tires look great
The buying experience was nice and easy with sufficient information for research.
Smooth experience and a great selection of tires!
Very easy to use the website. Loved the option to ship directly to the garage of my choice
Very informative, easy to use, love the videos and compare features
Great web site...helpful insight makes decision making easy.
Had to get tires for my daughter's car. Thought I would try TireRack. Went well. Ordered tires online, had them dropped shipped to local mechanic's shop, dropped off car, picked up car with new shoes. Simple.
Simple transaction simple online process... simple.
Awesome experience due to selection and price and prompt delivery to my door next day. What more can I ask?
I like the chat box because i had a few questions
Intuitive and simple. Great options for comparing tires and rims. Love the ability to see what the rims will look like on my vehicle.
Straightforward and easy to find reviews and evaluations!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

