Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,737
shipping
28,701
quality
29,261
This company responds to reviews on average within 1 day

Instant Feedback

529,331 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Caroline R.
Unfollow Caroline R.
Share Review
Report Review

TireRack comes through again
January 4, 2023

Website easy to navigate, process very user friendly.
The tires I needed for my Mini hatchback were not easy to find locally, so I bought them at TireRack, which shipped them to my local Discount Tire for install.
Seamless process--I am with TireRack for life!

Date of experience: January 4, 2023
New York
1 review
0 helpful votes
Follow Orest U.
Unfollow Orest U.
Share Review
Report Review

Great experience
January 4, 2023

Great experience and will recommend to family and friends

Date of experience: January 4, 2023
Wisconsin
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Quality tires
January 4, 2023

Excellent. It's by far the easiest way to purchase tires. I didn't like the fact that the very next I was receiving emails from Tire Rack advertising the same tires cheaper than what I just paid.

Date of experience: January 4, 2023
California
1 review
0 helpful votes
Follow Christopher X.
Unfollow Christopher X.
Share Review
Report Review

Great service
January 4, 2023
Updated review

Quick, simple, and efficient. Will definitely use Tire Rack again

Date of experience: January 4, 2023

Easy to navigate the website and best selection of...
October 10, 2022
Previous review

Easy to navigate the website and best selection of tires!

Date of experience: October 10, 2022
New Mexico
1 review
0 helpful votes
Follow paul N.
Unfollow paul N.
Share Review
Report Review

Great job
January 4, 2023
Updated review

Great deals and fast service, I've bought many tires from you guys Great work

Date of experience: January 4, 2023

GREAT PRICES, AND EASY TO USE WEB SITE
August 24, 2020
Previous review

GREAT PRICES, AND EASY TO USE WEB SITE

Date of experience: August 24, 2020
Florida
2 reviews
0 helpful votes
Follow Minerva E.
Unfollow Minerva E.
Share Review
Report Review

Tires
January 4, 2023

Easy to use web site. Tires available and delivered quickly.

Date of experience: January 4, 2023
Virginia
1 review
0 helpful votes
Follow Janet U.
Unfollow Janet U.
Share Review
Report Review

I was very pleased how it was quick and easy to order an item. Keep up the good work. Thanks. Janet

Date of experience: January 4, 2023
Florida
1 review
0 helpful votes
Follow Rudy N.
Unfollow Rudy N.
Share Review
Report Review

Tire Rack rovcks!
January 4, 2023

Great Prices and great customer service. I have buying from you guys for good long while and I was always satisfied. Thanks so much.

Date of experience: January 4, 2023
Wisconsin
1 review
0 helpful votes
Follow Marie A.
Unfollow Marie A.
Share Review
Report Review

Snow tires
January 4, 2023

Always great prices, products, selection and timely delivery

Date of experience: January 4, 2023
California
1 review
0 helpful votes
Follow Kimball N.
Unfollow Kimball N.
Share Review
Report Review

TPMS needed
February 3, 2023

Started yesterday trying to get winter tire and wheel package for new car. Initial search gave the incorrect wheel width. Talked to Gus on chat who was very helpful. Decided to call about the order and was told there were no wheels in stock. Called again today and was given different information. Hopefully this order is what I need. Unfortunately three different people at TireRack told me that my car didn't need TPMS sensors since the tire pressure was measured through the ABS wheel sensors; however, that proved to be wrong. Now I have to go to the dealership to have the sensors installed.

Date of experience: January 4, 2023
New York
1 review
0 helpful votes
Follow Corey C.
Unfollow Corey C.
Share Review
Report Review

Great Price & Delivery
January 4, 2023

Great prices and easy to use site. I was able to find the winter tires I wanted, shipped to my door, for a price lower than local dealers

Date of experience: January 4, 2023
New Jersey
1 review
0 helpful votes
Follow james K.
Unfollow james K.
Share Review
Report Review

Perfect
January 4, 2023
Updated review

It was fine!just wish the had the same tire i purchased one year ago

Date of experience: January 4, 2023

Excellent!
April 25, 2021
Previous review

Excellent!

Date of experience: April 25, 2021
New York
1 review
0 helpful votes
Follow Kadeishia E.
Unfollow Kadeishia E.
Share Review
Report Review

Reasonable and Great Purchase
January 4, 2023

Great pricing and easy-to-find products with detailed information and stats.

Date of experience: January 4, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kevin L.
Unfollow Kevin L.
Share Review
Report Review

Easy Tire Shopping
January 4, 2023

Pretty easy shopping experience. Like the reviews.

Date of experience: January 4, 2023
Texas
1 review
0 helpful votes
Follow Michele O.
Unfollow Michele O.
Share Review
Report Review

1st time customer
January 4, 2023

Super easy,, was happy with the ease of ordering online.

Date of experience: January 4, 2023
Tennessee
1 review
0 helpful votes
Follow Sean V.
Unfollow Sean V.
Share Review
Report Review

Kumho Tire
January 4, 2023

Ordering was clear and easy. Price was good, shipping fast.

Date of experience: January 4, 2023
Illinois
1 review
0 helpful votes
Follow Vanessa G.
Unfollow Vanessa G.
Share Review
Report Review

Need Loyalty plan
January 4, 2023

Have used you guys at least 5 times for new tires would be nice to get a loyalty discount

Date of experience: January 4, 2023
Kentucky
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review

Quick & Easy
January 4, 2023
Updated review

Very fast and seamless transaction. I would definitely recommend!

Date of experience: January 4, 2023

Quick & easy..
August 22, 2022
Previous review

Quick & easy..

Date of experience: August 22, 2022
Oregon
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Great Place to Tire Shop Brands
January 4, 2023
Updated review

I liked the on-line shopping assistance, pricing, video's and tire comparisons.

Date of experience: January 4, 2023

Fast service and great detail on the description of the tire.
September 20, 2022
Previous review

Website easy to use for first time buyers. Great pricing! Prices comparable to Warehouse Clubs.

Date of experience: September 19, 2022
Michigan
2 reviews
0 helpful votes
Follow DEAN C.
Unfollow DEAN C.
Share Review
Report Review

Well-Rated Tirs for Excellent Price
February 3, 2023
Updated review

Best selection of tires, best price, easy selection process, easy checkout, delivered as promised.

Date of experience: January 4, 2023

Great selection, competitive prices, easy check out
December 29, 2022
Previous review

Great selection, competitive prices, easy check out.

Date of experience: December 28, 2022