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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent options and guidance! Great prices.
Received my order in perfect conditions and got them easily installed.
The ordering site for Tire rack is friendly and convenient, that's the reason I have been using Tire Racks for all my tire needs for over 10 years and will continue for years to come.
Used chat and it worked well. Also, your tire reviews and customer reviews are excellent.
Easy to use, has correct information and work with a local installer. They had the same OEM Goodyear Tires my Range Rover came with. I wanted to keep them all the same.
Everything was great and I saved $500 for the same tires
Ross helped me, it was great. Very professional and answered all my questions.
Always a good thing to do! A little disappointed that they only offered 2-wheel choices though.
Quick response to all my questions. Found the site to be super friendly and easy to work through.
Really Easy, but would really be good if you had an "alternative" suggestion for some vehicles like the Jeep Wrangler that explored off-road VS all season, vs mall crawler preferencences
Easy ti use - could be a clearer on the price of the mr Tire
Quick and easy process and communication was great.
Using affirm as an option to pay for my tires was great! With the cost of tires being so expensive it can be difficult to spend an extra thousand dollars for tires when u need them
Chatted with Tire Rack rep for recommendation, was sent link to recommended tires while on chat, ordered right after the chat session, received immediate call asking for additional information since I was having shipped to dealer, tires delivered the next day without issue. Super easy.
Quick, easy, and the best price that I could find. Good to have 2 year road hazard coverage also!
That was painless. I ordered the tires they came in on time and the local shop had me in an out in no time.
Installation fee is not included but customer service is great and professional
It was excellent! Website was very easy to use. Many tires to choose from & tires were delivered on time to the destination i picked
Tire selection tool is very helpful...site is user friendly and easy to use, as it always has been. All went perfectly! Thank you for your excellant service.
Hard to choose an installer not on your list... not clear that ship to me is the way to do it. Customer service helped me work that out. Tires shipped right away and arrived as expected.
Hard to choose an installer not on your list... not clear that ship to me is the way to do it.
It was easy to find my snow tire size for my car, to purchase along, and schedule delivery and installation at my preferred location.
I ordered the tires on Monday and they were delivered by Wednesday. I had them put on Friday.
Easy to navigate your website and find the right tire for my driving needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon