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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,799
shipping
28,763
quality
29,323
This company responds to reviews on average within 1 day

Instant Feedback

530,484 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Excellent service and fast delivery as always
February 23, 2023
Updated review

I've used Tire rack for many years now and never had a bad experience. Always excellent service.

Date of experience: February 23, 2023

Been a return customer for years
August 30, 2021
Previous review

Can be difficult to navigate for a specific tire at times.

Date of experience: August 30, 2021

Can be difficult to navigate for a specific tire at...
September 23, 2021
Previous review

Can be difficult to navigate for a specific tire at times.

Date of experience: August 24, 2021
Texas
1 review
0 helpful votes
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Very Quick Shipping
February 23, 2023

Quick and easy. Best part was that they had several fitment options of one tire I was looking at. They shipped and arrived at my house in a day, incredible.

Date of experience: February 23, 2023
New Jersey
1 review
0 helpful votes
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Great site
February 23, 2023
Updated review

User friendly. Great variety of options. I've used this site for years.

Date of experience: February 23, 2023

Very Easy to navigate
February 23, 2023
Previous review

Very Easy to navigate. Great seeing all the different tire options.

Date of experience: February 23, 2023

Very easy and user friendly
October 7, 2021
Previous review

Very easy and user friendly

Date of experience: October 7, 2021
Rhode Island
1 review
0 helpful votes
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New satisfied custom from Cumberland, RI
February 22, 2023
Updated review

Lee was very helpful in selecting the best tire option for my circumstance. He was very knowledgeable about the different tire options for my specific vehicle.

Date of experience: February 22, 2023

Lee was very helpful in selecting the best tire option...
February 13, 2023
Previous review

Lee was very helpful in selecting the best tire option for my circumstance.

Date of experience: February 13, 2023
Ohio
1 review
0 helpful votes
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Easy to use.
February 22, 2023

Easy to navigate and quickly find what i am looking for

Date of experience: February 22, 2023
Virginia
1 review
0 helpful votes
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Awesome
February 22, 2023

It was great no issues at all and the delivery was super fast and very well detailed.

Date of experience: February 22, 2023
Virginia
2 reviews
0 helpful votes
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Excellent company to fo business with
February 22, 2023
Updated review

Excellent service, pricing, and customer service which is why I continue to be a long time faithful customer.

Mike

Date of experience: February 21, 2023

Always buy my tires from Tire Rack
November 3, 2019
Previous review

Always buy my tires from Tire Rack.

Date of experience: November 3, 2019
New Jersey
1 review
0 helpful votes
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Got what I ordered
February 22, 2023

Super easy to navigate the website to review brands and options

Date of experience: February 21, 2023
Indiana
1 review
0 helpful votes
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Great Service and Fast Shipping
February 22, 2023

Had questions, got answers. Russ helped me out quickly over chat. Thanks for what is hopefully a great setup!

Date of experience: February 21, 2023
California
1 review
0 helpful votes
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Awesome tires
February 22, 2023

Very easy and flawless to navigate the site and complete a purchase.

Date of experience: February 21, 2023
Utah
1 review
0 helpful votes
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TR C4's on 01 BMW 325xi Touring
February 20, 2023

Found the wheel style I wanted that fit my car. Easy ordering! Shipped next day. Haven't fit the wheels yet but they look great. Only minor paint scraping on the inner lip, I'm not too worried about it. A little bummed that the center caps are a different size than OEM BMW (TR C4's are 65mm, BMW is 68mm). Good looking TE37 replica at a good price that are direct fit on BMW's.

Date of experience: February 20, 2023
Nebraska
1 review
0 helpful votes
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Super fast shipping!
February 20, 2023

Questions on the chat were answered quickly and representative was knowledgeable.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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Great & easy to get done. Thanks
February 20, 2023

Very user friendly and ideal for tire shopping - Easy

Date of experience: February 20, 2023
Arizona
1 review
0 helpful votes
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RX350
February 19, 2023

Many options were given so I could make a decision based on all the information that was available.

Date of experience: February 19, 2023
Colorado
1 review
0 helpful votes
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Only 3 found in the US..
February 19, 2023

Easy and had the tire i needed, no other tire shop did. Had it delivered to my front door.

Date of experience: February 19, 2023
Kentucky
1 review
0 helpful votes
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Quick delivery, painless purchase
February 19, 2023

Fast and easy, tires arrived in great shape. 10/10 I would order again. The pricing was as low as anyone else selling these tires, and documentation was easy to download.

Date of experience: February 19, 2023
Georgia
1 review
0 helpful votes
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Good experience
February 18, 2023

Professional. Good information on the website and helpful personal contact by chat. Answered all the questions post sales.

Date of experience: February 18, 2023
Texas
2 reviews
0 helpful votes
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Excellent tires and price
February 18, 2023

Great prices and product. Shipping was extremely fast

Date of experience: February 18, 2023
Virginia
1 review
0 helpful votes
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Great Experience from start to finish
February 17, 2023

I am very satisfied with my purchase with Tire Rack. Website was informative and easy to navigate. After I ordered my tires, i got information on every step. Even in event of delivery issues the kept me informed and fallow up. Tire Rack went above and beyond. Thankm You for a great service.

Date of experience: February 17, 2023
New York
1 review
0 helpful votes
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Awesome as always
February 17, 2023
Updated review

Painless shopping experience. Website is so easy to navigate.

Date of experience: February 17, 2023

Seamless and easy, as always!
October 25, 2022
Previous review

Seamless and easy, as always!

Date of experience: October 24, 2022

Easy to use website
November 14, 2020
Previous review

Easy to use website

Date of experience: November 13, 2020