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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've used Tire rack for many years now and never had a bad experience. Always excellent service.
Can be difficult to navigate for a specific tire at times.
Can be difficult to navigate for a specific tire at times.
Quick and easy. Best part was that they had several fitment options of one tire I was looking at. They shipped and arrived at my house in a day, incredible.
User friendly. Great variety of options. I've used this site for years.
Very Easy to navigate. Great seeing all the different tire options.
Lee was very helpful in selecting the best tire option for my circumstance. He was very knowledgeable about the different tire options for my specific vehicle.
Lee was very helpful in selecting the best tire option for my circumstance.
Excellent service, pricing, and customer service which is why I continue to be a long time faithful customer.
Mike
Always buy my tires from Tire Rack.
Super easy to navigate the website to review brands and options
Had questions, got answers. Russ helped me out quickly over chat. Thanks for what is hopefully a great setup!
Very easy and flawless to navigate the site and complete a purchase.
Found the wheel style I wanted that fit my car. Easy ordering! Shipped next day. Haven't fit the wheels yet but they look great. Only minor paint scraping on the inner lip, I'm not too worried about it. A little bummed that the center caps are a different size than OEM BMW (TR C4's are 65mm, BMW is 68mm). Good looking TE37 replica at a good price that are direct fit on BMW's.
Questions on the chat were answered quickly and representative was knowledgeable.
Very user friendly and ideal for tire shopping - Easy
Many options were given so I could make a decision based on all the information that was available.
Easy and had the tire i needed, no other tire shop did. Had it delivered to my front door.
Fast and easy, tires arrived in great shape. 10/10 I would order again. The pricing was as low as anyone else selling these tires, and documentation was easy to download.
Professional. Good information on the website and helpful personal contact by chat. Answered all the questions post sales.
Great prices and product. Shipping was extremely fast
I am very satisfied with my purchase with Tire Rack. Website was informative and easy to navigate. After I ordered my tires, i got information on every step. Even in event of delivery issues the kept me informed and fallow up. Tire Rack went above and beyond. Thankm You for a great service.
Painless shopping experience. Website is so easy to navigate.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

