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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Just purchased a set of tires for my girlfriend's Jeep. As a repeat customer I will always look at tire rack first before getting tires anywhere. I have bought tons of tires for my other vehicles and have not been let down once, the delivery services are exemplary. Tire rack makes this world a better place!
My order was processed quickly and my tires arrived promptly. Service was great. Will use again in the future.
Quick and easy, filters helped great narrowing down tire pick
Did not cover full cost of replacement tire, did not just send me the tire at no cost. Required proof of tire installation receipt even though the coverage isn't paying for the installation.
Almost ordered winter tires one time and I was contacted by a guy in the fulfillment center and he verified i had the right size rims based on my vehicle make and model. My mistake, and he caught it and wanted to be sure I ordered the right ones. Excellent service, great product, efficient and personal.
I was upset that Road Hazard did not pay after I bought a new tire - that I should have contacted you first. Other than that, I've been very happy with TireRack.
I was upset to learn that road hazard insurance did not cover me unless I first reported the road hazard and applied for the insurance before getting their replacement tire. Well I had photos of the road hazard damage, I was told it was too late to submit them because I needed to contact Tire Rack first. It ended up costing me about $300 for a new tire that should have been covered by road hazard warranty.
I have up the size of the tires on my 21 Jeep JLU. These are not the stock sizes and just to make I didn't make a mistake a rep called me up to verify that those are in fact the sizes I want. Its easy for the customer to make mistakes in the ordering process but these guys want to make sure your purchase through them is simple and painless. Good customer service.
Tirerack is a great site I've purchased from many times and have good customer service
Easy to shop for tires and delivery of products quick.
Great experience, everything you need to know and a great price!,
Got a wheel/tire combo for my Stealth. Great price, great quality, great look, EASY. Couldn't beat it then. Can't beat it now.
Only issues ive had, one bad tire in a set of 5. Had a blowout on the highway but going through the claims process now. Good so far
I've been buying tires from Tire Rack for 20 years. Prices are always competitive. Quick delivery. And now easy to schedule the install with Discount Tire.
Easy searching, easy ordering, easy pick up. Can't ask for more
Purchased tires from tire rack for years as I work in the area and find the pick up option to easily be the most valuable and efficient for purchasing tires anywhere.
This is my preferred way to buy tires. Fast, efficient and relaible. A great source of information to Buy the right tire for your needs.
I had a bit of an issue selecting the independent installer. I went round and round a few times before I got out right.
I always shop around and always end up buying from Tire Rack. They have great tires in stock at great prices. They always deliver promptly.
I look around and compare, but I always end up buying from Tire Rack.
Can't beat the prices and quality of tires. Been ordering tires from the site for years.
Very helpful with orders. They have shipped on time and a best price.
My existing tire got road damage and tire rack had me repurchase and have approved to give me a refund. It was good to know that my tire was under warrantee and I would not have to spend money to get it up and running again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessica, thank you for sharing your feedback and we apologize on the frustration that a rad hazard can be. We will review and a member of our team will be reaching back out to you directly.