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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Grant was very helpful in selecting rear tires for my newly acquired 1997 Lotus Elise S1. He was knowledgeable and showed interest in making a decision.
Easy to order tires on this website! Local Firestone store could not even order the high performance tires for my Mercedes SLK 230
Picking & paying is the easy part, when they come and if they fit then I can rate my experience
They came early and fit I am very satisfied
Thank you
Picking & paying is the easy part, when they come and if they fit then I can rate my experience
Easy to order fast delivery and install worked out as advertised
Pretty easy and user friendly. Great price as well.
Very pleased with my order and that it was shipped quickly to my favorite tire store for installation.
Easy to order. Thank you for the service. You need to change this requirement to have to type so much.
Zander reall was helpful! He knew all of the specifications and helped me to better understand the details of the tires I wanted to purchase. What an outstanding customer service experience!
Excellent support info on making decisions. Ordering was made very easy. Shipping was next day, but late in the day.
Installing was much more difficult. Many places didn't want to jack a Tesla. Cost $150 on top of the $2100 purchase. Oof.
Seems like the 21" 265/35ZR size is mostly used for Teslas and is 50% more than other sizes.;-(
Very convenient
I inadvertently ordered the wrong size tire for my Triumph TR3 (British Sports Car) Tire Rack gave me a full refund and shipped me a new one. Thanks tire rack.
Fast service in stock item. Best delivery time around.
Very easy to order, the road hazard claim is a simple procedure should you need a replacement and the ease of ordering and having the tire shipped directly to your installer makes it perfect and simple for all customers.
Great easy way to order tires and get service to have them installed
Easy to navigate, great selection, best prices!
Loved that the tires were delivered to Discount Tires so that we didn't have to load, unload and they handled old tires without a fee.
Super easy...even for a woman. Chat option available, which makes it super nice!
Super easy process, even for a single mom!
It was easy to order. They had to verify my credit card purchase, because I ordered on line. Something about a phone number having to be verified. It didn't really make sense to me. The person that did the verification was less the cordial.
Great and easy service all the time and for most of the products there is a very good description.
First time ordering from Tire Rack. Web site was easy to navigate. I like being able to shop tires by size and brand.
Been ordering from Tire Rack for 20 years. THE place to research and buy tires, plus the partnership with discount tires makes scheduling installation a breeze. Oh and yes, they're customer service is top notch.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

