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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,695
shipping
28,659
quality
29,219
This company responds to reviews on average within 1 day

Instant Feedback

528,603 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Elise rears
January 26, 2023

Grant was very helpful in selecting rear tires for my newly acquired 1997 Lotus Elise S1. He was knowledgeable and showed interest in making a decision.

Date of experience: January 26, 2023
Alaska
3 reviews
0 helpful votes
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Easy to order tires on this website! Local Firestone store could not even order the high performance tires for my Mercedes SLK 230

Date of experience: January 26, 2023
New Jersey
1 review
0 helpful votes
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Picking & paying is the easy part, when they come...
January 26, 2023
Updated review

Picking & paying is the easy part, when they come and if they fit then I can rate my experience
They came early and fit I am very satisfied
Thank you

Date of experience: January 26, 2023

Picking & paying is the easy part, when they come...
January 20, 2023
Previous review

Picking & paying is the easy part, when they come and if they fit then I can rate my experience

Date of experience: January 19, 2023
Pennsylvania
1 review
0 helpful votes
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Easy to order fast delivery and install worked out as advertised

Date of experience: January 26, 2023
Wisconsin
1 review
0 helpful votes
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Great Price and Service
January 26, 2023

Pretty easy and user friendly. Great price as well.

Date of experience: January 26, 2023
South Carolina
1 review
0 helpful votes
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First time customer fully satisfied
January 26, 2023

Very pleased with my order and that it was shipped quickly to my favorite tire store for installation.

Date of experience: January 26, 2023
Nevada
1 review
0 helpful votes
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Easy to order. Thank you for the service. You need to change this requirement to have to type so much.

Date of experience: January 26, 2023

Easy to order
September 24, 2019
Previous review

Easy to order

Date of experience: September 23, 2019
New Mexico
3 reviews
0 helpful votes
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Amazing!
January 26, 2023

Zander reall was helpful! He knew all of the specifications and helped me to better understand the details of the tires I wanted to purchase. What an outstanding customer service experience!

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Easy
January 26, 2023

Fast and easy. Good experience. No need to ever buy tires in any other fashion.

Date of experience: January 26, 2023
Georgia
1 review
0 helpful votes
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Excellent support info on making decisions. Ordering was made very easy. Shipping was next day, but late in the day.
Installing was much more difficult. Many places didn't want to jack a Tesla. Cost $150 on top of the $2100 purchase. Oof.
Seems like the 21" 265/35ZR size is mostly used for Teslas and is 50% more than other sizes.;-(

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Great
January 26, 2023

I have ordered tires many times and have always been pleased.

Date of experience: January 26, 2023
Connecticut
2 reviews
3 helpful votes
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Alls well that ends well
January 26, 2023

Very convenient
I inadvertently ordered the wrong size tire for my Triumph TR3 (British Sports Car) Tire Rack gave me a full refund and shipped me a new one. Thanks tire rack.

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Easy purchase
January 26, 2023

Fast service in stock item. Best delivery time around.

Date of experience: January 26, 2023
Georgia
1 review
0 helpful votes
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Repeat buyer
January 26, 2023
Updated review

Very easy to order, the road hazard claim is a simple procedure should you need a replacement and the ease of ordering and having the tire shipped directly to your installer makes it perfect and simple for all customers.

Date of experience: January 25, 2023

Love this site
May 31, 2022
Previous review

Love this site. Ordering is so easy

Date of experience: May 31, 2022

Great experience
November 9, 2021
Previous review

Great easy way to order tires and get service to have them installed

Date of experience: November 9, 2021
Oklahoma
1 review
0 helpful votes
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Great Experience!
January 26, 2023

Easy to navigate, great selection, best prices!
Loved that the tires were delivered to Discount Tires so that we didn't have to load, unload and they handled old tires without a fee.

Date of experience: January 25, 2023
Pennsylvania
1 review
0 helpful votes
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Super easy to navigate, especially for a lady.
January 26, 2023
Updated review

Super easy...even for a woman. Chat option available, which makes it super nice!

Date of experience: January 25, 2023

Super easy process, even for a single mom!
July 9, 2020
Previous review

Super easy process, even for a single mom!

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Delayed delivery.
January 26, 2023

It was easy to order. They had to verify my credit card purchase, because I ordered on line. Something about a phone number having to be verified. It didn't really make sense to me. The person that did the verification was less the cordial.

Date of experience: January 25, 2023
Texas
1 review
0 helpful votes
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Great service and great products
January 25, 2023
Updated review

Great and easy service all the time and for most of the products there is a very good description.

Date of experience: January 25, 2023

Very informative and easy to use
March 26, 2021
Previous review

Very informative and easy to use.

Date of experience: March 25, 2021
Alaska
1 review
0 helpful votes
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Yokohama order
January 25, 2023

First time ordering from Tire Rack. Web site was easy to navigate. I like being able to shop tires by size and brand.

Date of experience: January 25, 2023
Georgia
1 review
0 helpful votes
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Top Notch Service as always
January 25, 2023

Been ordering from Tire Rack for 20 years. THE place to research and buy tires, plus the partnership with discount tires makes scheduling installation a breeze. Oh and yes, they're customer service is top notch.

Date of experience: January 25, 2023