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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Fed Ex delivered tires to Walmart instead of where they were supposed to be delivered. My wife had to pick them up from Walmart. Only good thing was Tanisha from C/S found them and arranged for the pick-up. I was given a $25 credit (boo!)...should have been more! Perhaps you shouldn't use FedEx for deliveries!
Easy to find rims and tires to match in a great package deal
Makes comparing easier than going to tire shop and more choice than local store
Great service is to navigate website, listing the best options for my truck
Love having the order history available so I can easily go to the tires that I need to replace with the same size and style by just adding to cart.
Easy to order. Ordered over the weekend, received on Tuesday.
I came in wondering what tires I needed, how I would pay for my tires and if it was a good idea to get them online and how they would be installed. Tire rack makes it easy to take care of all these points for a hassle free process!
Every time I use Tire Rack I get exactly what I am looking for and at a better price than local shops. And the locals never carry the right thing anyway.
Great prices and fast shipping. Knowledgeable staff, easy returns if there's an issue.
Wish I didn't have to pick up in South Bend when you have an install shop around the corner from me
Quick and easy as always. Place the order. Pick up the tires. That simple. Staff are always friendly
Easy to shop, fast and proper delivery. Will purchase tires from this vendor again.
Great service. I order my tires on Monday. They were delivered in Cleveland, OH the next day. Excellent!
Always a positive experience. I compared multiple tires for my vehicle, as I've done in the past, using Tire Racks professional reviews as well as customer surveys. The ordering process was swift, with the tires delivered to my installer.
Buy from here everytime I need to replace tires. It's always an easy process
Thanks! You all had exactly what I needed. Thought I needed to return my purchase. Customer Service was ready to help. I ended up buying a 2nd tire.
Great, It's always easy to find what you want and easy to place your order. Arrives pretty fast as well.
I love all the information on the web-site. It makes it easy to make an educated decision
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

