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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,838 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Tesla tires
January 30, 2023

Had tires I was looking for in stock and same price as others

Date of experience: January 29, 2023
Missouri
1 review
0 helpful votes
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Delivery
January 30, 2023
Updated review

Fed Ex delivered tires to Walmart instead of where they were supposed to be delivered. My wife had to pick them up from Walmart. Only good thing was Tanisha from C/S found them and arranged for the pick-up. I was given a $25 credit (boo!)...should have been more! Perhaps you shouldn't use FedEx for deliveries!

Date of experience: January 29, 2023

Need more options
January 23, 2023
Previous review

Need more options

Date of experience: January 22, 2023
Louisiana
1 review
0 helpful votes
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Huge selection
January 30, 2023

Easy to find rims and tires to match in a great package deal

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Seamless transaction
January 30, 2023

Very easy to navigate the site; easy to narrow down my choice.

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Tire
January 30, 2023

Makes comparing easier than going to tire shop and more choice than local store

Date of experience: January 29, 2023
Louisiana
1 review
0 helpful votes
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Tundra upgrade
January 30, 2023

Great service is to navigate website, listing the best options for my truck

Date of experience: January 29, 2023
California
1 review
0 helpful votes
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Love having the order history available so I can easily go to the tires that I need to replace with the same size and style by just adding to cart.

Date of experience: January 29, 2023
Vermont
1 review
0 helpful votes
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Prompt delivery
January 30, 2023

Easy to order. Ordered over the weekend, received on Tuesday.

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Great end to end!
January 29, 2023

I came in wondering what tires I needed, how I would pay for my tires and if it was a good idea to get them online and how they would be installed. Tire rack makes it easy to take care of all these points for a hassle free process!

Date of experience: January 29, 2023
Wisconsin
1 review
0 helpful votes
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Always what I need.
January 29, 2023

Every time I use Tire Rack I get exactly what I am looking for and at a better price than local shops. And the locals never carry the right thing anyway.

Date of experience: January 29, 2023
Ohio
1 review
0 helpful votes
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Fox Steering Stabilizer
January 29, 2023

Great prices and fast shipping. Knowledgeable staff, easy returns if there's an issue.

Date of experience: January 29, 2023
Illinois
1 review
0 helpful votes
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Grear Prices
January 29, 2023

Wish I didn't have to pick up in South Bend when you have an install shop around the corner from me

Date of experience: January 29, 2023
Nevada
2 reviews
0 helpful votes
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Good all weather tire
January 29, 2023
Updated review

Quick and easy as always. Place the order. Pick up the tires. That simple. Staff are always friendly

Date of experience: January 29, 2023

Always quick and easy
November 7, 2022
Previous review

Always quick and easy

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Good company for tires need.
January 29, 2023

Easy to shop, fast and proper delivery. Will purchase tires from this vendor again.

Date of experience: January 29, 2023
Illinois
3 reviews
0 helpful votes
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Tire Rack
January 29, 2023

Quick and easy. Fast ordering and shipping was quick.

Date of experience: January 29, 2023
Ohio
2 reviews
0 helpful votes
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Excellent Service
January 29, 2023
Updated review

Great service. I order my tires on Monday. They were delivered in Cleveland, OH the next day. Excellent!

Date of experience: January 29, 2023

Great service
January 23, 2023
Previous review

Great service

Date of experience: January 23, 2023
Maryland
1 review
0 helpful votes
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Fast, Consistent, and Competitive
January 29, 2023

Always a positive experience. I compared multiple tires for my vehicle, as I've done in the past, using Tire Racks professional reviews as well as customer surveys. The ordering process was swift, with the tires delivered to my installer.

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Returning customer
January 29, 2023
Updated review

Buy from here everytime I need to replace tires. It's always an easy process

Date of experience: January 29, 2023

Great service
October 16, 2021
Previous review

Thanks! You all had exactly what I needed. Thought I needed to return my purchase. Customer Service was ready to help. I ended up buying a 2nd tire.

Date of experience: October 16, 2021

Thanks!
October 12, 2021
Previous review

Thanks! You all had exactly what I needed

Date of experience: October 12, 2021
Alabama
2 reviews
0 helpful votes
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Great, It's always easy to find what you want and easy to place your order. Arrives pretty fast as well.

Date of experience: January 28, 2023
Illinois
1 review
0 helpful votes
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First time buyer
January 29, 2023

I love all the information on the web-site. It makes it easy to make an educated decision

Date of experience: January 28, 2023