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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Just Alright. Not great
February 5, 2023
Updated review

Took multiple visits - Order the tires, go to the installer, go to the alignment shop. Seemed a little much.

AND I don't know that I got a better price at the end of it. Paid three different times. So my $129 tires cost nearly $800

Date of experience: February 5, 2023

I have been pleased with Tire Rack for awhile
January 30, 2023
Previous review

I have been pleased with Tire Rack for awhile. Good selection and decent pricing.

Date of experience: January 29, 2023

Great selection and easy to do
January 21, 2020
Previous review

Great selection and easy to do

Date of experience: January 20, 2020
Georgia
1 review
0 helpful votes
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Good Rims… didn't get the full package tho
March 7, 2023
Updated review

I'm the order review/confirmation it said the package came with the required lug bolts and spacing rings etc… long story short, it didn't

Date of experience: February 4, 2023
Elise B. — TireRack Rep
over a year old

Sorry to hear that you were missing the hardware. I will reach out to you directly so we can get you taken care of.


Very easy to find the rims i needed
January 30, 2023
Previous review

Very easy to find the rims i needed

Date of experience: January 29, 2023
New Jersey
2 reviews
0 helpful votes
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Easy to navigate on web site
February 4, 2023

Easy to navigate and purchase on this web site, and fast delivery

Date of experience: February 4, 2023
New Hampshire
1 review
0 helpful votes
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Could have used more information
February 4, 2023
Updated review

Decision tree very helpful. Mounted and balanced tire/wheel package very helpful. But I wasn't prompted to get TPMS for my 2019 Audi Q5. I thought it was an oversight. Learned from Autex, who did my tire work, that Audi uses tire rotation system not TPMS. Would have been helpful if decision tree told me that.

Date of experience: February 4, 2023

Decision tree very helpful
January 29, 2023
Previous review

Decision tree very helpful. Mounted and balanced tire/wheel package very helpful.

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Great service!
February 4, 2023

User friendly! Very happy with the service very good thanks

Date of experience: February 4, 2023
Maryland
1 review
0 helpful votes
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My new Tires
February 4, 2023

Great tires they have and the price was very okay for me

Date of experience: February 4, 2023
South Dakota
1 review
0 helpful votes
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Cooper's
February 4, 2023
Updated review

Shopping was quick and easy with a quick shipping time frame.

Date of experience: February 3, 2023

Quick and easy
January 29, 2023
Previous review

Quick and easy.

Date of experience: January 28, 2023
New Jersey
1 review
0 helpful votes
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Tire purchase
February 3, 2023
Updated review

Easy to order from the site
Good product
Reasonably priced for the same quality of others Very Good experience overall

Date of experience: February 3, 2023

Good experience
January 28, 2023
Previous review

Good experience

Date of experience: January 28, 2023
North Carolina
1 review
0 helpful votes
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EXCELLENT EXPERIENCE... BUT!
February 3, 2023

Excellent experience, however, after paying for my tires on Tire Rack, I ended up paying another $400 at Discount tire. Their work was top notch but it was a bit of a shock, to say the least.

Date of experience: February 3, 2023
Arizona
1 review
0 helpful votes
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Easy ordering. Fast shipping
February 3, 2023
Updated review

RV tire prices were good, along with a great selection.

Date of experience: February 3, 2023

Online site needs work
February 25, 2023
Previous review

Online site needs work.
Can't change year of vehicle.
Had one order combined into two.
Can't change Hub info easily.
Took a long time to square things away. Finally placed order.

Date of experience: January 26, 2023
Virginia
1 review
0 helpful votes
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Thank You Tire Rack
February 3, 2023

Great tires at great prices! Fast delivery! Love Tire Rack!

Date of experience: February 3, 2023
Illinois
1 review
0 helpful votes
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Excellent
February 3, 2023

Awesome service. Great guarantee. Tires arrived quickly and were installed in about an hour. Couldn't be happier.

Date of experience: February 3, 2023
Minnesota
1 review
0 helpful votes
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You can compare more than three tires at a time! I like that

Date of experience: February 2, 2023
Maryland
1 review
0 helpful votes
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Great service
February 3, 2023

It was fast & easy, & the Pep Boys was extremely fast

Date of experience: February 2, 2023
Florida
1 review
0 helpful votes
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Nothing fits even though it says it will
February 3, 2023
Updated review

Good prices but none of the parts were correct for my car even though the page said it could fit in it after putting my car year and model.

Date of experience: February 2, 2023

Goodeverything was easy to find and to purchase thanks
June 13, 2021
Previous review

Good
Everything was easy to find and to purchase thanks

Date of experience: June 13, 2021
Maine
2 reviews
0 helpful votes
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Great experience as usual.
February 2, 2023

Very easy site to use, good inventory and price. Arrived next day, only issue was one centering ring missing. Called and was delivered next day. Still great service won't hesitate to use again. Highly recommended!

Date of experience: February 2, 2023
Maine
1 review
0 helpful votes
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Fast delivery
February 2, 2023

Easy to order. Tires arrived the next day which was amazing

Date of experience: February 2, 2023
New York
1 review
0 helpful votes
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Title not necessary
February 2, 2023

Great website. Awesome selection. Flawless delivery. Fair price.

Date of experience: February 2, 2023
South Carolina
1 review
0 helpful votes
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Always spot on.thank u
February 2, 2023

Easy to use, navigate, and complete...people were professional, showed concern, and service was spot on...as usual

Date of experience: February 2, 2023
Texas
4 reviews
0 helpful votes
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My First Time
February 2, 2023

Quick and easy... and great prices! They beat the other prices by hundreds for the tires I really wanted. A great selection of brands and sizes.

Date of experience: February 2, 2023