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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I had previously bought oversized tires for my Toyota Tundra. Customer service contacted me to ensure that I knew that the tires were not the factory size. It seems that there is a good level of quality control and checks and balances to ensure that the customer is getting what they need.
I have bought many sets of tires from Tirerack and will continue to do so!
Been purchasing tires on TireRack for several years. Easy to use website, ensures the proper fit, and fast delivery. Road side hazard warranty is excellent.
I have bought multiple sets of wheels and tires from Tirerack and always keep coming back. They do an exception job. I have only had one issue in probably 2 decades and they took care of it quickly. Lifetime customer.
Got a good price and experience online but had to reschedule with the installers a couple of times because of delivery delay. Probably really a ups issue
I am heavily into modifying cars and performance driving/racing. My cars are set up to run sizes, offsets and various things outside of original OEM parameters. And sometimes I just like to test certain theories/possibilities for myself. I understand going in it might not work but you often cancel my orders or refuse to sell me something because it doesn't fit what your screen says will work as opposed to my thousand hours under the vehicle and 20+ years tracking one car in particular. I'm sure the babysitting is great for the masses but I go elsewhere when I can to avoid the headache.
Tire rack is requiring a forensic level examination and proof of the defect. No help is offered. I must incur all cost and only then possibly be reimbursed. Attitude is poor and not customer-centric. Tire rack does great in sales but when an issue arrises, beware.
Thank you for contacting us, Kevin. We understand how frustrating unexpected tire damage can be and a member of our tem will be reaching out to you directly.
I've ordered lots of tires from tire rack over the last 15+ years, Tire Rack has always been great for having what I need in stock, even in sizes that are slowly becoming obsolete (life is tough for fans of older sports cars with 16" wheels these days)
I have purchased tires from this site before and had them delivered to the same location before. Everything went fine my wife and me were very happy with the way everything turned out
Fast delivery, the next day delivery and best off all a wide selection of tires. You get to see and shop all the deals rebates and close out, love those close outs
But what i do hate is when they use fedex it comes the next day late, my last order was delivered by fedex ground ( which are contractor and sux) at 837pm the next day which is still next day but at 837pm it might as well be 2 day. I can only hope that all my orders are shipped UPS so then i know i can get them installed and mount the same day by my favorate tire guy ( F*** Mavis)
They should dump FedEx ground (Non Union) and stick with UPS (even though the union president is a D bag)
Everything was perfect. Clancy, sales rep was very helpful and even doubled check tire size with me for correct fitment.
I install my own tires, and when they need warranty, I never get the warranty issued back. I think you owe me for 4 or five tires
Hi Stephanie, we’re sorry you’re dealing with a tire issue — that can be stressful and we will get reviewwed and reach back out to you directly.
Purchased many sets of performance tires, wheels, and shocks over the years and am happy with their products, services, and feedback
Ordered many tire/wheel/suspension stuff. Good products, timely delivery, great customer service and support
We had a great experience with tie rack and it makes buying and receiving new tires so easy!
Website is very very well designed for simplicity and ease to find various categories for your wheel size, reviews easy to access and the ability to see reviews specific to your car is amazing. Keep up the good work.
Been buying tired from you since 2000. Your phone reps used to be more engaged and helped pick the best option or went through the process with more detail
TireRack has hands down the best deals every time. More importantly though, TireRack is a review shop. Nobody does reviews that are as in-depth or as involved as TR. I send everyone I know here. I've been using TR for close to 15 years, and it's never let me down. I've even taken advantage of the road hazard warranty. It's not a gimmick. Twice, I've had single tires replaced due to road hazards (torn side-wall on one, and a bubble on another due to potholes).
I had a question about the tire and customer service was knowledgeable and was able to answer the phone and addressed my question right away. Supper important- the tire arrived in just 2 days.
This is a hard to find tire, but they had it.
I've been buying tires from Tire Rack for years. Great selection, reasonable prices, and fast (typically 2-day), free delivery.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Christopher, we truly respect your expertise and understand the challenges that come with specialized modifications. Our goal is to balance safety with flexibility, and we appreciate you sticking with us.