On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Your online system works well. I like the fact that it "remembers" my preferred private installer's address. I had a question on the order, and used your chat box. That worked well.
Found the tires I wanted, with price competitive to local Mavis stores. But I use my own preferred installer. Tire Rack delivered the replacement tires within 2 business days of my order. I ordered these tire previously from Tire Rack(years ago). They had 35,000 miles on them, and still showed good tread, but I had to replace the front pair because one(right front) had developed a small crack on the inside, and a bubble on the outside, of the side wall.
Found the tires I wanted, with price competitive to local Mavis stores. But I use my own preferred installer.
Good selection. Good prices. And importantly good road test info and customer satisfaction comment.
Quick order and scheduled. Been buying from TR for years always great deal and tires delivered quickly.
Tire Rack is always so easy to use. Useful reviews and reputable brands.
I've bought my last 4 or 5 sets of tires from Tire Rack. The best for comparisons, pressure free selection and ease or ordering.
Everything happens quick and easy, always received exactly what I purchased in a timely manner
Great idea to order direct and ship to installer. This approach provides a good amount of convenient installers to choose from on the Tire Rack website based on install price and performance reviews. Also since these installers are approved by Tire Rack you get additional comfort that you will get a quality job done. I found direct price from Tire Rack for the BMW tire is was looking for was the best price too.
Great idea to order direct and ship to installer
Fast and easy as always! Tire Rack is my go to store for tires.
Very detailed explanation of wheels and fitment! Fair price and I really like how they included free hardware!
I was able to see many options and read reviews that allowed me to select the best option for me.
Buying from Tire Rack was a simple and easy process that I will gladly do again. I also appreciate the excellent customer service because they matched a price and refunded me the difference even after purchase.
I got lucky and Tire Rack had 4 Continental SureContact P245/40ZR19 tires left for my AWD Lincoln MKZ at a fantastically low close-out price. The Goodyear Eagle Exhilarate tires that I replaced were noisy and wore out rather quickly. That said, I am hard on tires and they stood up well initially but had lost their winter grip by the second season. So far I have 500 miles on the new Continentals and they are quite nice. Under dry conditions they are quiet, absorb a lot variance in road bumps, pot holes, etc., they corner well, with just a tad of understeer on extreme corners but recover immediately without sway upon accelerating out the 1st corner and into opposite direction 2nd corner on an S curve or roundabout. Stopping grip is outstanding. Now I just need a good downpour to test their wet conditions capability and I am looking forward to the snow this winter!
Bought several sets of tires through TR over the years. Easy to find the specs and reviews on the tires, great selection, and great prices.
I agree that Tire Rack's website gives me the opportunity to shop all different types of tires and price ranges very easily. This was my second of three orders, all of which were problem free. I will be recommending Tire Rack to everyone I know. Thank you.
Fantastic Shopping Experience every time! Good deals if you check in on the website.
Love this. New Shoes for my Challenger. Fast and Easy.
Wonderful sort function. Stellar shopping experience
Very informative, quick and easy to make decisions on your website for any new tires
Very easy to find sizes and packages to suit
Quick and easy. Never have any issues. I order all my tires thru here
Great selection & prices. Web site well designed & easy to use.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members