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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Awesome
May 11, 2023

Thank you for your service, fast shipping, nice price

Date of experience: May 10, 2023
Massachusetts
1 review
0 helpful votes
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Great Experience
May 11, 2023

I liked the chat feature and Hunter was helpful. He shared some product comparisons and answered my questions

Date of experience: May 10, 2023
Utah
1 review
0 helpful votes
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Great Experience
May 11, 2023
Updated review

Overall great experience. The two year included protection saved my tail.

Date of experience: May 10, 2023

Purchasing tires is quick and easy with Tire Rack
July 16, 2021
Previous review

Purchasing tires is quick and easy with Tire Rack. The reviews help make it easier to narrow down what tire to select.

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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I am really glad you have wheel and tire matching. Makes ordering a lot easier and not confusing.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Still the best place for tires.
May 10, 2023
Updated review

I love tire rack. Easy and convenient to ship to my local mechanic who doesn't stock tires but installs them. Now with their free shipping and free road hazard warranty, why would you buy anything where else. Unless you need a tire same day, TireRack is the way to go..

Date of experience: May 10, 2023

Love Tire Rack I've been using Tire Rack for over 20...
March 4, 2020
Previous review

Love Tire Rack I've been using Tire Rack for over 20 year

Date of experience: March 4, 2020
Florida
1 review
0 helpful votes
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Great Tire
May 10, 2023

My experience was very good easy to navigate on their website and also how they describe each product.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Great experience oversll
May 10, 2023

Check out process was easy and straight forward. Customer service called me immediately after the checkout process to double check my order and if everything was correct.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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The best as usual.
May 10, 2023

Easy and fast and Free Shipping. And as usual a great selection and price points.

Date of experience: May 10, 2023
Wisconsin
1 review
0 helpful votes
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Repeat, customer
May 10, 2023

Always excellent, easy communication and always great service.

Date of experience: May 10, 2023
Florida
1 review
0 helpful votes
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Delivery
May 10, 2023
Updated review

Order a set of tires which were shipped from separate locations. One set made the 5 May delivery time. The second set arrived Monday. The second set originated in Midway, Ga…they had to order them from Orlando, Fl, ship them to Midway Ga, and from to my location Florida.

Date of experience: May 9, 2023

I have always had a great experience with Tire Rack
May 4, 2023
Previous review

I have always had a great experience with Tire Rack.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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Been using Tire Rack.com for years now, Always delivers!

Date of experience: May 9, 2023

Very user friendly
March 17, 2020
Previous review

Very user friendly

Date of experience: March 17, 2020
Nevada
2 reviews
0 helpful votes
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Good and quick service
May 9, 2023

Very help[ful and responsive. Courteous and professional

Date of experience: May 9, 2023
Utah
1 review
0 helpful votes
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The shipping is unbeliveably quick!
May 9, 2023
Updated review

So far so good. Thanks I've had great luck in the past with you guys!

Date of experience: May 9, 2023

Very easy and I love free shipping
December 17, 2021
Previous review

Very easy and I love free shipping

Date of experience: December 17, 2021

Tire rack tires!
December 17, 2021
Previous review

Very easy and I love free shipping. Great price, quick delivery.

Date of experience: December 17, 2021
Washington
1 review
0 helpful votes
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Truck tires
May 9, 2023

Timely easy accurate and to plan. I would strongly recommend.

Date of experience: May 9, 2023
Pennsylvania
1 review
0 helpful votes
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Thank you
May 9, 2023

Thanks for the correct tire and timely delivery, there is a noticeable difference in ride. Traction is gained quickly and acceleration in turn. That's why I bought a performing car. Thank you

Date of experience: May 9, 2023
New York
1 review
0 helpful votes
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Satisfaction Guaranteed.
May 9, 2023

Your website is easy to navigate and after check prices elsewhere I found the tires I wanted at the best price on Tire Rack.

Date of experience: May 9, 2023
Mississippi
1 review
0 helpful votes
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Quick and to the point
May 9, 2023
Updated review

Great claims support and quick processing of my refund

Date of experience: May 8, 2023

Great
February 7, 2021
Previous review

Great

Date of experience: February 7, 2021
New Jersey
1 review
0 helpful votes
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Good service
May 9, 2023

Good experience and good prices, good product and and delivery on time

Date of experience: May 8, 2023
Massachusetts
1 review
0 helpful votes
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Website makes search and find extremely easy to order!

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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Great
May 9, 2023
Updated review

Quick and easy. Always get my tires here. Local installer provides me excellent service.

Date of experience: May 8, 2023

Great
October 18, 2022
Previous review

Great. I have used this in the past

Date of experience: October 18, 2022

Ok
February 11, 2020
Previous review

Ok

Date of experience: February 10, 2020