Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,782 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Daniel E.
Unfollow Daniel E.
Share Review
Report Review

Holy fast
May 15, 2023

Shopping and shipping were very easy for this first time user.

Date of experience: May 15, 2023
Maryland
2 reviews
0 helpful votes
Follow Douglas G.
Unfollow Douglas G.
Share Review
Report Review

Well designed website and appreciate breaking down the tire install cost. Price was the best I could find for run flat tilres.

Date of experience: May 15, 2023
New York
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

Quick and simple! Thank you! Ordering online was awesome!

Date of experience: May 15, 2023
Pennsylvania
1 review
0 helpful votes
Follow Obinna H.
Unfollow Obinna H.
Share Review
Report Review

Rapid response and delivery
May 15, 2023

Need urgent delivery of my tires and they arrived in record time. Great service.

Date of experience: May 15, 2023
Virginia
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Tires for the Highlander
May 15, 2023

The process to both select and present options for the correct tires for my car is great! Look forward to another successful purchase for new tires for my car!

Date of experience: May 15, 2023
Ohio
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Absolutely amazing.
May 15, 2023

So far, so good. Excellent actually. Installation went very well

Date of experience: May 15, 2023
Oregon
1 review
0 helpful votes
Follow Jeff F.
Unfollow Jeff F.
Share Review
Report Review

Site is pretty goodBut still could be better
May 15, 2023
Updated review

Site is pretty good
But still could be better

Comparison option needs some help

Date of experience: May 14, 2023

Site is pretty goodBut still could be better
May 5, 2023
Previous review

Site is pretty good
But still could be better

Date of experience: May 4, 2023
District of Columbia
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Purchased tires at Tire Rack for excellent prices, customer service, fast free shipping & no cost warranty.

Date of experience: May 13, 2023
Puerto Rico
1 review
0 helpful votes
Follow MICHELLE W.
Unfollow MICHELLE W.
Share Review
Report Review

You're The Best
May 14, 2023
Updated review

Excellent service and delivery just as promised
Thanks! Keep up the good work Guys!

Date of experience: May 13, 2023

Great Service
November 21, 2022
Previous review

Great Service

Date of experience: November 21, 2022

My experience since I began purchasing tires for my BMW X3 have excellent!

Date of experience: November 8, 2022

Great ServiceLooking forward to continue all tire...
August 30, 2021
Previous review

Great Service
Looking forward to continue all tire purchase for my other vehicles.
Thanks,
Peter

Date of experience: August 30, 2021
Arkansas
1 review
0 helpful votes
Follow Frederick F.
Unfollow Frederick F.
Share Review
Report Review

Outstanding Company
May 13, 2023

Quick and easy. I ordered these tires before 2 PM and received them the next day without overnight shipping. That is the advantage of living less than 200 miles from one of the distribution centers.

Date of experience: May 13, 2023
Florida
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

My sports car tires
May 13, 2023

Quick and easy check out plus Tire Rack actually hit the mark with their suggested tire based on my search

Date of experience: May 13, 2023
Missouri
1 review
0 helpful votes
Follow Derik K.
Unfollow Derik K.
Share Review
Report Review

Tire purchase
May 13, 2023

Easy way to browser different types or tires and price to see what tire fits in your budget and need.

Date of experience: May 13, 2023
Michigan
1 review
0 helpful votes
Follow Samuel V.
Unfollow Samuel V.
Share Review
Report Review

Easy and reasonably priced
May 13, 2023

Very easy to order and have shipped to an installer near me. Also the cheapest pricing for the top quality tires I was looking for. Love the product and experience, and even the installation was cheaper than I had been paying with my former installer.

Date of experience: May 12, 2023
New York
1 review
0 helpful votes
Follow Gretchen Q.
Unfollow Gretchen Q.
Share Review
Report Review

Had real good luck with tire rack wear on tread could be better and price is a little higher than I would like

Date of experience: May 12, 2023
Texas
1 review
0 helpful votes
Follow Blaine B.
Unfollow Blaine B.
Share Review
Report Review

Parker
May 12, 2023

Parker was most courteous, friendly, helpful, knowledgeable, and well-spoken.

Date of experience: May 12, 2023
Florida
1 review
0 helpful votes
Follow Melanie M.
Unfollow Melanie M.
Share Review
Report Review

1st time buyer on Tire Rack
May 12, 2023

I wasn't familiar with buying tires online and get them shipped straight to the shop of my choice to get them mounted right away but this is definitely the way I will always do it from now on, it worked out perfectly.

Date of experience: May 12, 2023
Pennsylvania
1 review
0 helpful votes
Follow Marty D.
Unfollow Marty D.
Share Review
Report Review

Good
May 12, 2023

I had ordered the wrong size my fault not theirs. I called and they were very helpful in helping me correct my mistake had the the tires picked up the next day and ordered the correct ones that I'm expecting tomorrow thank u so much!

Date of experience: May 12, 2023
Texas
1 review
0 helpful votes
Follow Octavio Z.
Unfollow Octavio Z.
Share Review
Report Review

Will be back
May 12, 2023

Good value,and I think I will be a returning customer

Date of experience: May 12, 2023
Virginia
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Lots of selection. Lots of options. It took me a little while to figure out how to whittle the list down, but eventually found some great looking wheels and just the tires I was looking for.

Date of experience: May 12, 2023
Colorado
3 reviews
0 helpful votes
Follow Wade X.
Unfollow Wade X.
Share Review
Report Review

RUNFLAT
May 12, 2023

Good Job, A ++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: May 11, 2023