Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to use website and a great selection as well as the 2 year road hazard at no extra charge.
Great amount of info, would like to have load ratings explained better Or include Equivalent Ply rating
Love using Tire rack and will always look here first
The price dropped the day after my purchase. Can I get a refund on the difference?
I had to hit "Place Order" twice and almost didn't hit it the second time not knowing it didn't connect. Otherwise very satisfied.
The process of selecting a tire was easy and the tires were delivered.
Excellent services as always. When I had issues with the installer side of the agreement, Tire Rack's customer service was first on scene to eradicate any problems that I may have encountered. In addition to, ensuring that I received a five star service to completeness.
So far ordering was easy as can be. I was able to research a variety of tires at one time.
Easy to find the correct tires and Tirerack has multiple ways to search. Also has real customer reviews, is priced fairly and has a big selection to choose from. And you can't beat the next day shipping!
Easy to find the correct tires and Tirerack has multiple ways to search.p, has real customer reviews, is priced fairly and has a big selection to choose from.
Quick and easy and was my first time purchasing tires for my truck online. Was very satisfied!
Shipping was fast and the tires were just like advertised.
Fantastic
Used for over 10 years. Great products and customer service.
It has Always been easy to purchase my tires for the last sixteen years on multiple vehicles! I always buy Bridgestone tires and they have continued their great quality!
This is my 10th set of tires purchased from Tire Rack for different vehicles. Each time has been a great experience!
Good experience, got tires quickly and for good price
Very fast and easy order process. Great selection of tires.
Thank you for a smooth user interface to purchase the tires conveniently
Well designed website and appreciate breaking down the tire install cost. Price was the best I could find for run flat tilres.
Quick and simple! Thank you! Ordering online was awesome!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

