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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,477 reviews

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
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Quick and to the point
May 9, 2023
Updated review

Great claims support and quick processing of my refund

Date of experience: May 8, 2023

Great
February 7, 2021
Previous review

Great

Date of experience: February 7, 2021
New Jersey
1 review
0 helpful votes
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Good service
May 9, 2023

Good experience and good prices, good product and and delivery on time

Date of experience: May 8, 2023
Massachusetts
1 review
0 helpful votes
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Website makes search and find extremely easy to order!

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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Great
May 9, 2023
Updated review

Quick and easy. Always get my tires here. Local installer provides me excellent service.

Date of experience: May 8, 2023

Great
October 18, 2022
Previous review

Great. I have used this in the past

Date of experience: October 18, 2022

Ok
February 11, 2020
Previous review

Ok

Date of experience: February 10, 2020
Pennsylvania
1 review
0 helpful votes
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Great selection and delivery ontime
May 9, 2023
Updated review

Easy to do business, quality in stock and good shipment time

Date of experience: May 8, 2023

Easy to order and deliver to auto shop, pricing good and availability

Date of experience: June 8, 2022

So great and easy to deal with getting tires
March 21, 2022
Previous review

So great and easy to deal with getting tires

Date of experience: March 21, 2022

Easy to order the tires you want and deliver to installer
November 1, 2021
Previous review

Easy to find what i need and ship to installer of choice

Date of experience: November 1, 2021

Excellent Service
September 30, 2019
Previous review

Tires delivered in great condition and on-time to C&N Automotive. Did my research on Consumer Reports and ordered through Tire Rack to installer. Easy!

Date of experience: September 30, 2019
Arkansas
1 review
0 helpful votes
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Apple Pay
May 8, 2023

I Would be happier if accepted Apple Pay? —9 characters

Date of experience: May 8, 2023
New York
2 reviews
0 helpful votes
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Got some nice tires to try
May 8, 2023
Updated review

Your online system works well. I like the fact that it "remembers" my preferred private installer's address. I had a question on the order, and used your chat box. That worked well.

Date of experience: May 8, 2023

Tire Replacement was Easy
July 27, 2022
Previous review

Found the tires I wanted, with price competitive to local Mavis stores. But I use my own preferred installer. Tire Rack delivered the replacement tires within 2 business days of my order. I ordered these tire previously from Tire Rack(years ago). They had 35,000 miles on them, and still showed good tread, but I had to replace the front pair because one(right front) had developed a small crack on the inside, and a bubble on the outside, of the side wall.

Date of experience: July 27, 2022

Found the tires I wanted, with price competitive to...
July 19, 2022
Previous review

Found the tires I wanted, with price competitive to local Mavis stores. But I use my own preferred installer.

Date of experience: July 19, 2022

Good selection
June 18, 2020
Previous review

Good selection. Good prices. And importantly good road test info and customer satisfaction comment.

Date of experience: June 18, 2020
New York
1 review
0 helpful votes
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Tires
May 8, 2023

Very user friendly interface………………….,,,,……………………….

Date of experience: May 8, 2023
Georgia
2 reviews
0 helpful votes
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New Hoosier A7s
May 8, 2023

Fast and easy. Ordering is simple. Technical description is accurate.

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Quick order and scheduled. Been buying from TR for years always great deal and tires delivered quickly.

Date of experience: May 8, 2023
Nevada
1 review
0 helpful votes
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Happy Customer
May 8, 2023
Updated review

Tire Rack is always so easy to use. Useful reviews and reputable brands.

Date of experience: May 7, 2023

I've bought my last 4 or 5 sets of tires from Tire...
June 26, 2020
Previous review

I've bought my last 4 or 5 sets of tires from Tire Rack. The best for comparisons, pressure free selection and ease or ordering.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Trusted for years
May 7, 2023
Updated review

Everything happens quick and easy, always received exactly what I purchased in a timely manner

Date of experience: May 7, 2023

Everything you'd expect
April 15, 2021
Previous review

Everything you'd expect

Date of experience: April 15, 2021
Illinois
1 review
0 helpful votes
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Efficient and cost effective
May 7, 2023
Updated review

Great idea to order direct and ship to installer. This approach provides a good amount of convenient installers to choose from on the Tire Rack website based on install price and performance reviews. Also since these installers are approved by Tire Rack you get additional comfort that you will get a quality job done. I found direct price from Tire Rack for the BMW tire is was looking for was the best price too.

Date of experience: May 7, 2023

Great idea to order direct and ship to installer
April 24, 2023
Previous review

Great idea to order direct and ship to installer

Date of experience: April 24, 2023
Florida
1 review
0 helpful votes
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Thanks
May 7, 2023

Fast and easy as always! Tire Rack is my go to store for tires.

Date of experience: May 7, 2023
Virginia
1 review
0 helpful votes
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Awesome Service
May 7, 2023

Very detailed explanation of wheels and fitment! Fair price and I really like how they included free hardware!

Date of experience: May 6, 2023
Colorado
1 review
0 helpful votes
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Vredestein
May 6, 2023
Updated review

I was able to see many options and read reviews that allowed me to select the best option for me.

Date of experience: May 6, 2023

First time and future repeat customer!
January 10, 2022
Previous review

Buying from Tire Rack was a simple and easy process that I will gladly do again. I also appreciate the excellent customer service because they matched a price and refunded me the difference even after purchase.

Date of experience: January 10, 2022
Ohio
1 review
0 helpful votes
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I got lucky and Tire Rack had 4 Continental SureContact P245/40ZR19 tires left for my AWD Lincoln MKZ at a fantastically low close-out price. The Goodyear Eagle Exhilarate tires that I replaced were noisy and wore out rather quickly. That said, I am hard on tires and they stood up well initially but had lost their winter grip by the second season. So far I have 500 miles on the new Continentals and they are quite nice. Under dry conditions they are quiet, absorb a lot variance in road bumps, pot holes, etc., they corner well, with just a tad of understeer on extreme corners but recover immediately without sway upon accelerating out the 1st corner and into opposite direction 2nd corner on an S curve or roundabout. Stopping grip is outstanding. Now I just need a good downpour to test their wet conditions capability and I am looking forward to the snow this winter!

Date of experience: May 6, 2023
New Jersey
1 review
0 helpful votes
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Great
May 6, 2023

Website was easy and great to use. Delivery was quick. I only recommend delivery be a little better when it comes to the placing of the packages.

Date of experience: May 6, 2023
Florida
2 reviews
0 helpful votes
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Great value
May 6, 2023

Bought several sets of tires through TR over the years. Easy to find the specs and reviews on the tires, great selection, and great prices.

Date of experience: May 6, 2023
Arizona
1 review
0 helpful votes
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"Outstanding"
May 6, 2023

I agree that Tire Rack's website gives me the opportunity to shop all different types of tires and price ranges very easily. This was my second of three orders, all of which were problem free. I will be recommending Tire Rack to everyone I know. Thank you.

Date of experience: May 5, 2023