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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Pretty straight forward, I ordered tires using their websites sizing guide. I picked up the tires, got to the service center to have them installed and was told they won't fit. Called Tire Rack and they said that's my problem because I should have known which tires fit. Even though I used their size guide.
Easy and good prices. Fast Shipping and delivery. Be wary of installation prices from thier independent installers. It is always more
Easy to understand ordering process online. They had exactly the tires I needed.
So easy and best price on the internet. Fastest service I've ever experienced.
Easy to navigate website. It would be nice to include load ratings on the wheels.
It was good. You had what I needed and ordered. Thanks.
Great experience with tire rack, fast shipping, tires in stock and great rebate!
Fine as always. No problems, no fuss. First class.
Great website and easy process for wheel selection.
The process was super easy, free shipping and $200 rebate on Perelli P Zero's is just what I was looking for!
Great Services, as always.faster and secure more than others companies
My son bought a set of tires March 2023 received them in April. Last week while driving home he heard a noise pulled over and discovered of his tires had separated I mean about 2 or 3 inches of tire on the top of his rim the rest at the bottom ( I know it sounds weird but I have never seen anything like this before) He bought a warranty but in order to get reimbursed he has to buy a new tire, I feel like shouldn't have to buy a new one just send him a new one, but then I don't trust the remaining 3 tires so maybe it's for the best. Be careful when purchasing tires online because we don't know how long these tires have set up are they really brand new?
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.
I didn't see an option to have the tires sent to my house if I chose to do so.
I didn't see an option to have the tires sent to my house if I wanted.
Always great service and fast shipping. Thanks again for all that you do.
Quick and easy shopping experience. I would recommend this service to anyone
Great overall transition. Timely delivery. No issues with product.
Second time buying tires this year. Simple. Great price. Easy process.
User friendly. Knowledgeable. Competitive pricing. Would recommend!
Easy to do good prices FAST DELIVERY i HAVE ANSWERED THIS QUESTION A FEW TIME BUT APPARENTLY MY ANSWER IS NOT LONG ENOUGH FOR YOU SO HERE YOU GO. I HATE ANNOYING SURVELY i DONT MIND ANSWERING A FEW QUESITONS BUT WHEN IT GO ON AND ON i AM OUT.
I have used your service before and was very pleased how easy it was. This is the third set of tires I have purchased.
Easy to order tires, comparison guide helpful, list of nearby installers helpful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.