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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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For some odd reason when I tried checking out and paying with my tirerack credit card, it did not want to go through. So I tried again and second time it went through, first time experiencing this.
Process of purchasing tires to setting up appointments to showing up to service shop for install has been convenient! Thank You Tire Rack!
Very happy with the whole process of deciding what I'm looking for in my tires, the ease of ordering, and then they are shipped right to me.
I cant think of an easier process to buying tires. Tire Rack is amazing and simple and has all my vehicles information saved for easy purchasing.
Previous purchases have always gone well. But, the last time I bought tires the installer wouildn't install them cause he said the front tires were bad. Hint, the front tires are still on and doing quite well, thank you. Your products are good, in-house service good, but your mobile installer sucked!
Ordered tires for my wife's car, arrived in 2 days at the house. This time I'm having tires for my truck sent to my local repair shop to give that service a try...
I've always had a great experience ordering from TireRack - their customer service is incredibly helpful and I love being able to pick my order up at their Denver warehouse.
Tire Rack provides excellent descriptions of the tires that fit the vehicle and the ordering and delivery process hits the mark.
The tire reviews are very helpful. The order process is simple and straightforward.
Never have issues! Great service since 1987! Still have an old catalog boxed away somewhere!
Bought tires and rims from here and no iusses with them at all.
Always the best prices and fast shipping, and last thing is the tpms sensors that come with new rims always last 5yrs plus and the balance on tires always spot on.
Always has what im looking for or similar items ready for order
We purchased for our Model Y, and the tires were on backorder due to popularity. Staff were communicative and helpful, giving updates as we awaited shipping.
First time buying track tires for my car. There was a lot more options than I expected, but the online chat helped me choose the right setup.
I previously bought tires for my car and everything went smooth and easy. Today i bought tires for our Ambulance and again, smooth and easy. Thank you
Being able to quickly reorder previous purchases is helpful. I didnt see a wishlist or favorites option, but that would be convient. I would even be willing to recieve notices about my favorites being discounted or warnings if they are end of life
It's been awhile since the last time I ordered something from you guys. I am sure it was pleasant experience, that is why you see me again.
Free shipping, great service. What more can I say.
Quality parts at good prices.
Delivery is usually free.
Highly recommended.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your honest feedback, Ken. We’re grateful for your trust in us and truly sorry to hear about the issue with the mobile installer; we take this seriously and will review our service standards to ensure it doesn’t happen again. We apprciate you and your business.