Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tire Racks tire comparisons and video reviews made it very easy to choose the type of tires with the qualities I wanted.
No complaints. Was exactly what I ordered and delivered before the projected date.
It was Easy and Quick to place an order. They had lots of different tires to chose from and very affordable prices. Lots to choose from.
So far, everything is going well. The products are of great quality, and the prices are competitive. The delivery is right to my doorstep.
Same as last order, quick and painless!
Tires arrived a day later than expected but very pleased with the tires.
I wanted a tire size upgrade and the Tech's new exactly what I needed.
Second time shopping with tire rack. Always a good experience
Quick & Easy shopping and shipping, followed up to confirm size due to aftermarket wheels, much appreciated
Very quick to shop and look around. Everything is priced accordingly and also comes with free shipping which is a plus
Own a 2004 Corvette convertible We needed to replace two rear tires that were out of stock and discontinued. We decided to replace all four tires with Michelin run flats. Tire rack was the only one who had them in stock and shipped them immediately.
Good experience on previous purchases, hoping for the same.
Fast and easy to use online ordering. I liked the ability to compare products and ease of using this option. Fast delivery to my choice of address and good price.
This was really easy and fast - and I'm very happy to be able to use a local installer.
Best experience every time I order. Fast delivery and best prices.
I consider the shipping cost to be very expensive. It would have been great if it was only half of what I paid.
PayPal didn't work which was a problem, but the selection was decent and the delivery speed was phenomenal! Thank you
I like the selection, and the honest reviews that are available. Also to be be able to see the miles which the tires are based on. It is also helpful to see the Tire Rack review. Haveing Discount Tire as an option is A+ for my area.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

