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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,699
shipping
28,663
quality
29,223
This company responds to reviews on average within 1 day

Instant Feedback

528,693 reviews

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
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Great Value
July 5, 2024

This was the best deal and timeframe I was able to find, and a great value proposition. Excellent warranty and a quality product.

Date of experience: June 24, 2024
Texas
1 review
0 helpful votes
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Excellent services!
July 5, 2024

Easy/user friendly - and competitive prices. Very helpful and friendly customer service.

Date of experience: June 24, 2024
Virginia
2 reviews
0 helpful votes
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Efficiency
July 3, 2024

It was simple and convient. I received a fair price and they were delivered in a few days. The tires have been installed and I am satisfied with the results

Date of experience: June 23, 2024
Alabama
2 reviews
0 helpful votes
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Tires for my BMW m4
July 3, 2024
Updated review

Very easy to order and shipped in very timely manner. Received by next day.

Date of experience: June 23, 2024

Easy to order
June 24, 2024
Previous review

Easy to order.

Date of experience: June 14, 2024
Missouri
1 review
0 helpful votes
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My order
July 3, 2024

Alls good. As soon as this is paid off, I'll be doing it again on my truck.

Date of experience: June 22, 2024
North Carolina
1 review
0 helpful votes
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Good tires
July 2, 2024

Easy purchase experience and fast delivery. Good selection of tires and prices.

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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Tbird Spare
July 2, 2024

User friendly site, easy to find then purchase a uniquely suitable spare for my 2002 Thundbird. Thanks for being there when I needed you Tire Rack.

Date of experience: June 22, 2024
Connecticut
2 reviews
3 helpful votes
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*****
July 1, 2024
Updated review

Fast & easy! Quick delivery... although I wasn't wild about FedEx leaving the tires on my front sidewalk

Date of experience: June 21, 2024

Fast & easy!
June 25, 2024
Previous review

Fast & easy!

Date of experience: June 15, 2024
Florida
1 review
0 helpful votes
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Extreme Contact
July 1, 2024

I did not sign in yet I still got kicked out because my session expired? I had to reenter everything. Ridiculous.

Date of experience: June 21, 2024
Connecticut
1 review
0 helpful votes
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Great site. Relatively easy to manage. Great help from Austin

Date of experience: June 21, 2024
West Virginia
1 review
0 helpful votes
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The Best
July 1, 2024

Simply the Best... was delivered fast the very next day! Very satisfy

Date of experience: June 21, 2024
Georgia
1 review
0 helpful votes
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Great tires at a good price.
June 30, 2024

It was is very clear and simple to do! And I think was worth the few days wait.

Date of experience: June 20, 2024
Virginia
1 review
0 helpful votes
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Tire purchase
June 30, 2024

Wonderful experience, fast delivery easy to order on website.

Date of experience: June 20, 2024
Texas
2 reviews
0 helpful votes
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Wrong size rotor brake discs
June 30, 2024
Updated review

I placed an order or front rotor brake discs for my 2019 Subaru WRX STI and upon received the rotor discs I proceeded to paint the hub portion of the rotor discs and when I went to install one of the rotor brake disc for some reason the pads did not fit correctly on the caliper so after a while of trying to install the brake pads, I decided to contact my mechanic to have him to do the job. Then I received a phone call from my mechanic to inform me that the rotor brake disc did not have the same size of the originals rotor brakes discs from my vehicle. In other words I received the wrong size of rotor brake discs.

Date of experience: June 19, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.


Easy to navigate website
June 20, 2024
Previous review

Easy to navigate website

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
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Such an easy process.
June 29, 2024

Amazing service for processing my claim. Easy to order new tire and setup mobile installer to come to me!

Date of experience: June 19, 2024
California
1 review
0 helpful votes
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Large selection
June 29, 2024

Great selection and clear pricing throughout the entire process

Date of experience: June 19, 2024
Colorado
1 review
0 helpful votes
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Highly satisfied
June 28, 2024
Updated review

Quick easy and a good value. First time I've ordered from Tire Rack and will in the future

Date of experience: June 18, 2024
Elise B. — TireRack Rep
over a year old

We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


GREAT PRICE EASY ORDER PROCESS
June 21, 2024
Previous review

GREAT PRICE EASY ORDER PROCESS

Date of experience: June 11, 2024
Alabama
1 review
0 helpful votes
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Purchasing tires with confidence
June 27, 2024

Process was very informative and easy to navigate. Five Stars!

Date of experience: June 17, 2024
Pennsylvania
1 review
0 helpful votes
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Great great
June 27, 2024

Good stuff my man very happy with purchase o my god to many letters

Date of experience: June 17, 2024
Minnesota
1 review
0 helpful votes
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Great website
June 26, 2024

Easy to use website and very informative.But I don't like being told in the survey that I'm giving excellent points for that I need to write 50 words. So I might give a downgrade.

Date of experience: June 16, 2024