Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything was easy and the experience was amazing would do it again
Cam was very helpful over the phone and provided a link by text for me to click on and order immediately. Great customer service.
All good easy purchase good price fast delivery. Many options and selections.
The install took 45 minutes. Great job. This is the best way to buy tires.
Some problems logging in. Checkout/tirerack credit card app was confusing
Some problems logging in. Checkout/tirerack credit card app was confusing
It was easy to use website and shipping was faster than I anticipated. I ordered on a Wednesday night and they were at the installer's Friday morning.
Tires I wanted shipped in one day and installed the next in 1 hour. Nice job.
Tires arrived 3 on one day, the 4th arrived a day later; but within the estimated delivery window when ordered
Very easy and the price was great and next day my tired were at my house.
Its been fast and easy I would gladly buy my tires from you all again best prices by far
Very easy to use. I just hope they arrive as promised! They did arrive as promised. Great job 👍
Just bought it and hopefully they come to the right place and hopefully they're good tires if they are you can definitely expect me to come back and buy more stuff from here
Tire Rack has always been reliable the several times I've had to use their service.
Website was easy to use, great prices and was delivered to my door within 2 days of ordering.
Very easy shopping great experience high quality products fast shipping and
Instant savings no hassle or struggling to get rebate.
Lots of variety and very quick turn around. Even with a delay I received my tires 3days after ordering and I placed my order late at night
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

