On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shopping experience was easy and straight forward. Excited about the relationship with Discount Tire.
Very easy to navigate, Competitive pricing. Free shipping and great selection
Very easy. And quick free shipping once suggestion put the expiration date on the rebates in the website, I missed a rebate and went with another tire
So far my experience was good and smooth. I'm of the older generation so I can get easily confused, but I was able to navigate and get what I was looking for.
I chose tire rack because of all the rebates and gift card they were offering on the tires my mechanic brother said are the bees knees for tires in our price range.
I'd like to order directly from Yokohama. Not these stu*id second party's. Ya'll only care about profit. This country is going to trash. Enough pointing fingers and BLAMING LETS JUST FIX THINGS AND MAKE LIFE BETTER! If you've read this far clearly you agree.
We bought four tires with new wheels, included "free" mount & balance. They mounted the wrong tires, not even the brand we bought. I have no respect left for Tire Rack.
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?
Very complete website. A reliable retail organization with a wide availability of products.
Professional and prompt service as always, knowledgeable staff.
I replaced the existing tires and found the site full of information about the tires and other tires so I could compare. The pricing was very affordable and shipping was very fast and the installer was familiar and installed.
Awesome prices easy fast delivery they were exactly what they described
Very good system for ordering on-line. Lots of information and comparisons available. This is the second time we've purchased tires (both our cars) through Tire Rack. Very satisfied and we'll do it again.
It was quick and easy to make a tire selection. Great prices cheaper than any other place I could find on the internet. I ordered my tires on Monday they where at my house by Tuesday. Definitely will use tire rack again.
Dangerously easy. Highly recommend. No complaints Would refer friends.
Found a set of 18-in rims that I like on a Sunday night order them they are at my door Tuesday by noon the tires so quickly already mounted and balanced I don't know how you can go wrong
Most of what you need to know about any given major brand of tire is compiled all in one place. And that very place also sells them.
Simple and easy and satisfying. Products were ordered and delivered when expected.
Look like a good deal I would purchase them again and recommend them to my friends
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear your experience with us was not to your satisfaction! Will you please send your details of your experience to [email protected]? We'd like to look into this and try to help.