Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow Jeffrey Y.
Unfollow Jeffrey Y.
Share Review
Report Review

Straightforward ordering menu.
October 23, 2024

All the information is contained in the ordering menu, which makes it easy to find details about the product I'm ordering.
I've ordered from tire rack many times over several years and will continue to do so.

Date of experience: October 13, 2024
California
1 review
0 helpful votes
Follow daniel V.
Unfollow daniel V.
Share Review
Report Review

Always first choice
October 23, 2024

Always go to tire rack first. Great service, price and quality

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
Follow Brian X.
Unfollow Brian X.
Share Review
Report Review

Good
October 23, 2024

I've ordered many tires from you and every time is a pleasure

Date of experience: October 13, 2024
Maryland
1 review
0 helpful votes
Follow LLoyd B.
Unfollow LLoyd B.
Share Review
Report Review

When purchasing new tires and rims. Tire rack was recommended by both car dealers. My Tesla model Y has tire rack wheels and now I've purchased tires for my Chevy Tahoe Z71. I will continue purchasing rims and tires from Tire rack. The website is super intuitive to use with great customer service.

Date of experience: October 13, 2024
Florida
1 review
0 helpful votes
Follow Barry R.
Unfollow Barry R.
Share Review
Report Review

Happy
October 23, 2024
Updated review

Great service and price would recommend you to anybody fast delivery quality products

Date of experience: October 13, 2024

Fun and easy
September 9, 2024
Previous review

Fun and easy

Date of experience: August 30, 2024
California
1 review
0 helpful votes
Follow Beverly L.
Unfollow Beverly L.
Share Review
Report Review

Excellent Service, great pricing
October 23, 2024

Always receive my shipment on time. Very happy with Tire Rack and am a return customer

Date of experience: October 13, 2024
Georgia
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Great price and service
October 23, 2024

Easy to order quality tires and have them shipped to your installer at a great price.

Date of experience: October 13, 2024
Wisconsin
1 review
0 helpful votes
Follow Tyler F.
Unfollow Tyler F.
Share Review
Report Review

Always had a great experience
October 23, 2024
Updated review

Keep up everything. Reviews, website, videos, shipping. It's all excellent and why I choose to purchase through tirerack.

Date of experience: October 13, 2024

Returning customer
June 8, 2024
Previous review

Returning customer. Prices have gone up since the last order. Almost 20% price increase for the same product.

Date of experience: May 28, 2024
Ohio
1 review
0 helpful votes
Follow Carmina S.
Unfollow Carmina S.
Share Review
Report Review

Easy & Convenient!
October 23, 2024

Easy to order and installation partnership makes it a quick and painless experience!

Date of experience: October 13, 2024
New Jersey
1 review
0 helpful votes
Follow LUNELL P.
Unfollow LUNELL P.
Share Review
Report Review

APPRECIATE YOUR SERVICE
October 23, 2024

This is an easy and great way to purchase tires, I check the reviews and then place an order. My entire family uses Tire Rack to get new tires, we have never been disappointed,

Date of experience: October 13, 2024
New York
1 review
0 helpful votes
Follow Christopher I.
Unfollow Christopher I.
Share Review
Report Review

Exceptional Service
October 23, 2024

Over the years my experience with Tire Rack has always been exceptional

Date of experience: October 13, 2024
New Jersey
1 review
0 helpful votes
Follow Ruth E.
Unfollow Ruth E.
Share Review
Report Review

So far, so good
October 23, 2024

Easy to order. The rest waits to be seen...
Expecting a $300 mail in rebate with our order.
The ease of getting this rebate will dictate if we choose to order from TireRack again.

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
Follow Jaime L.
Unfollow Jaime L.
Share Review
Report Review

Fast and easy
October 23, 2024

Always find the best deals on this site. I place my orders on this site often

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
Follow Lazaro R.
Unfollow Lazaro R.
Share Review
Report Review

Fast delivery
October 23, 2024

I've always ordered my tires from Tirerack. Been doing it over 10 years.

Date of experience: October 13, 2024
New York
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

Fair prices- fast shipping
October 23, 2024

Really appreciate tire rack- reliable and fast. Warranty also holds true

Date of experience: October 13, 2024
Illinois
2 reviews
0 helpful votes
Follow Ryan V.
Unfollow Ryan V.
Share Review
Report Review

Easy
October 23, 2024

Usually have the tires I want when I need them or can get them within a timely manner.

Date of experience: October 13, 2024
New Jersey
1 review
0 helpful votes
Follow Maggie P.
Unfollow Maggie P.
Share Review
Report Review

Great prices
October 23, 2024

Great products. Service and deliveries on time. Highly recommended

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
Follow Willie Q.
Unfollow Willie Q.
Share Review
Report Review

Did not honor road hazard
October 23, 2024

Did not honor road hazard warranty had blow out on tire tire tire tire tire tire

Date of experience: October 13, 2024
Elise B. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.

Texas
1 review
0 helpful votes
Follow Dan V.
Unfollow Dan V.
Share Review
Report Review

Tires for Diablo
October 23, 2024

So far Good will see if there is anything develops with the order.

Date of experience: October 13, 2024
Virginia
1 review
0 helpful votes
Follow Aaron B.
Unfollow Aaron B.
Share Review
Report Review

Always back to TireRack!
October 23, 2024
Updated review

Been buying from TireRack for more than a decade. Always the same good experience and service! Transparency of selection, reviews, and huge selection always makes my decision easy.

Date of experience: October 13, 2024

Excellent website
December 6, 2023
Previous review

Excellent website. I keep returning as a customer. Almost 20 years now.

Date of experience: December 6, 2023