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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It was great to be able to review optional tires at my leisure and select the tires right for me at the right price. The independent installer I chose was excellent as well
Website functionality is poor. Sorting by price often doesn't work. Discontinued items with less than 4 available clutter up the page.
Great advice with no waiting, absolutely first rate online interface, excellent info and surveys available online, fast service and delivery.
Highly informative and easy to navigate website, great selection, fair pricing, excellent and fast service
Needed assistance on offsets and lug nut sizing and they were able to answer my questions. Delivered on time with competitive pricing.
Great stuff, easy to navigate selection and find what works for you.
Bought four new tires because tire rack had a $100 rebate BUT the catch is you have to submit an online form. AND you have to have them installed ASAP by a reputable installer. The rebate takes 6-12weeks. Be nice if it was an instant rebate at check out.
It's okay just the rebate is nice.wish I could get instant rebate instead of mailing.
I keep coming back to TR. Great prices, some deals occasionally on discontinued etc. I like having road hazard built in. The process of getting a new tire and your $ back is way too cumbersome. But in the end it all works out.
Spent a few thousand dollars 5 years ago. Received a damaged wheel and had to be sent a replacement. Was issued a gift certificate to help with the inconvenience of having to wait for a replacement. Attempted to use the gift certificate today but it is expired. Guess I should buy tires sooner than I need them from now on... disappointing.
Hello Brandon, we really appreciate you letting us know about your experience. We want every customer to feel confident choosing Tire Rack. We did adjust your order to reflect the amount of the gift certificate before the order shipped. We hop you enjoy the new tires.
Was able to find the tires I needed easily. Was able to compare tire reviews and costs all in one place. Was able to read reviews of installers and their costs to help me choose. Didn't feel intimidated or rushed to make a decision too fast. There was a rebate available, all the info was right on the page so I didn't have to hunt around for it.
In the past I could get instant rebates. Now it's all mail in rebates. Don't make us chase our money. If there is a rebate, just give at the time of purchase.
I've bought my tires and rims from Tire Rack.com previously for 3 Subaru's- and have been extremely satisfied with the ease of ordering- and the prompt shipping!
When purchasing snow tires, it is much better to purchase separate rims as well- so you're not having to swap summer and winter tires onto one set of rims- that's hard on the tires over time.
I paid $59 for mounting and balancing with tire rack and Firestone charged me and additional@ $83.40 over and above what I already paid. Extremely dissatisfied. I'll find my own stalker this time.
Hi Brian, we take feedback like this seriously because we want every Tire Rack experience to be a positive one. We will be reaching out to you directly.
Tire Rack has never let me down in the 20+ years I have used them. I buy daily driver and track tires/brakes from them and have always been happy with them.
I been getting my tires from Tire Rack since 1998 off and on. Thank you very much for your professionalism and tire service at a convenient location.
My overall experience with Tire Rack has been a wonderful experience so far.
I purchased a set of 4 Pirelli P Zero Special/closeouts for my Porsche Cayenne GTS in late Spring. I don't worry about the tires being a few years old. I only drive 10-15,000 miles each year so all my tires will eventually be a few years old. I enjoy the price saving more than worrying if my tires were manufactured recently. As long as the tires are stored properly and they are, I don't worry if they are a few years old.
We have found ear prices have always been
The cheapest, compared to a lot of competitors.And that's why we keep coming back. Back when I had my BMW the cost of your run flats were the best price ever.
Everything went really well from start to finish. I saved $ 80.00 on my order and the tires were delivered to a leading tire store that was about 10 minutes away. I called them up to see if I could get in before my appointment and they said sure. I was there less then a hour and back on the road. The tires were in excellent condition and just what I ordered. Great experience with Tire Rack. I really like the Tire Racks web site. So easy to compare all the options and see all the specs. Thanks for a Great job Tire Rack
Your website is great. Very easy to get the information and facts on tires to help make a good decision on what will work good for me.
Easy and best price. The rating was most beneficial. Be sure to keep your receipt and warranty card in vehicle in case tires don't last (hankooks came short of the 70k warranty). Would recommend using to others.
I bought tires for my nissan and they were great! But i tried to buy some white wall tired for my 65 corvair and u did not carry! Please carry or have access to 13 inch tires
I've used the site a few times and have been able to easily navigate the site and purchase tires. I had an issue setting up the installation the last time, but this time it worked flawlessly.
Easy to use. I would of liked the option to schedule the tire install but it would not let me.
I have shopped Tite Rack for more than 20 years, both professionally and personally. Always good service, price, and delivery. Glad the are still going strong. Peace
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Unfortunately, because rebates are issued by the manufacturers we have little control over the process. However, we'd be happy to look into your issue to see if there is anything we can do to assist. We will be reaching out to you directly.