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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,673
shipping
28,637
quality
29,197
This company responds to reviews on average within 1 day

Instant Feedback

528,296 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Quick, easy and inexpensive
November 6, 2025

It was great to be able to review optional tires at my leisure and select the tires right for me at the right price. The independent installer I chose was excellent as well

Date of experience: August 27, 2024
Idaho
1 review
0 helpful votes
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Not as good as Discount Tire Direct
November 6, 2025

Website functionality is poor. Sorting by price often doesn't work. Discontinued items with less than 4 available clutter up the page.

Date of experience: October 27, 2025
Vermont
1 review
0 helpful votes
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The best
November 6, 2025
Updated review

Great advice with no waiting, absolutely first rate online interface, excellent info and surveys available online, fast service and delivery.

Date of experience: October 27, 2025

Sets the standard
April 25, 2025
Previous review

Highly informative and easy to navigate website, great selection, fair pricing, excellent and fast service

Date of experience: April 15, 2025
New Jersey
1 review
0 helpful votes
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Promptly delivered, happy with the customer service.
November 6, 2025
Updated review

Needed assistance on offsets and lug nut sizing and they were able to answer my questions. Delivered on time with competitive pricing.

Date of experience: July 18, 2025

Great stuff, easy to navigate selection and find what...
June 19, 2025
Previous review

Great stuff, easy to navigate selection and find what works for you.

Date of experience: June 9, 2025
Missouri
1 review
0 helpful votes
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Decent prices and offers
November 6, 2025
Updated review

Bought four new tires because tire rack had a $100 rebate BUT the catch is you have to submit an online form. AND you have to have them installed ASAP by a reputable installer. The rebate takes 6-12weeks. Be nice if it was an instant rebate at check out.

Date of experience: October 27, 2025
Elise B. — TireRack Rep
5 months ago

Unfortunately, because rebates are issued by the manufacturers we have little control over the process. However, we'd be happy to look into your issue to see if there is anything we can do to assist. We will be reaching out to you directly.


It's okay just the rebate is nice.wish I could get...
October 29, 2025
Previous review

It's okay just the rebate is nice.wish I could get instant rebate instead of mailing.

Date of experience: October 18, 2025
New York
1 review
0 helpful votes
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7th set.? I think
November 6, 2025

I keep coming back to TR. Great prices, some deals occasionally on discontinued etc. I like having road hazard built in. The process of getting a new tire and your $ back is way too cumbersome. But in the end it all works out.

Date of experience: October 27, 2025
Michigan
1 review
0 helpful votes
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Expired gift certificate
November 6, 2025

Spent a few thousand dollars 5 years ago. Received a damaged wheel and had to be sent a replacement. Was issued a gift certificate to help with the inconvenience of having to wait for a replacement. Attempted to use the gift certificate today but it is expired. Guess I should buy tires sooner than I need them from now on... disappointing.

Date of experience: October 20, 2020
Elise B. — TireRack Rep
5 months ago

Hello Brandon, we really appreciate you letting us know about your experience. We want every customer to feel confident choosing Tire Rack. We did adjust your order to reflect the amount of the gift certificate before the order shipped. We hop you enjoy the new tires.

New Jersey
1 review
0 helpful votes
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Was able to find the tires I needed easily. Was able to compare tire reviews and costs all in one place. Was able to read reviews of installers and their costs to help me choose. Didn't feel intimidated or rushed to make a decision too fast. There was a rebate available, all the info was right on the page so I didn't have to hunt around for it.

Date of experience: June 24, 2025
South Dakota
1 review
0 helpful votes
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Bring back Instant rebates
November 6, 2025

In the past I could get instant rebates. Now it's all mail in rebates. Don't make us chase our money. If there is a rebate, just give at the time of purchase.

Date of experience: October 26, 2025
Maine
1 review
0 helpful votes
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Satisfied return shopper
November 6, 2025

I've bought my tires and rims from Tire Rack.com previously for 3 Subaru's- and have been extremely satisfied with the ease of ordering- and the prompt shipping!
When purchasing snow tires, it is much better to purchase separate rims as well- so you're not having to swap summer and winter tires onto one set of rims- that's hard on the tires over time.

Date of experience: October 26, 2025
Tennessee
1 review
0 helpful votes
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Paying twice for the same service
November 6, 2025

I paid $59 for mounting and balancing with tire rack and Firestone charged me and additional@ $83.40 over and above what I already paid. Extremely dissatisfied. I'll find my own stalker this time.

Date of experience: October 16, 2025
Elise B. — TireRack Rep
5 months ago

Hi Brian, we take feedback like this seriously because we want every Tire Rack experience to be a positive one. We will be reaching out to you directly.

Washington
1 review
0 helpful votes
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Tire Rack has never let me down in the 20+ years I have used them. I buy daily driver and track tires/brakes from them and have always been happy with them.

Date of experience: October 26, 2025
Delaware
1 review
0 helpful votes
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Tires
November 6, 2025
Updated review

I been getting my tires from Tire Rack since 1998 off and on. Thank you very much for your professionalism and tire service at a convenient location.

Date of experience: March 26, 1996

Good prices
February 16, 2025
Previous review

My overall experience with Tire Rack has been a wonderful experience so far.

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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I love the Special/Closeout deals!
November 6, 2025

I purchased a set of 4 Pirelli P Zero Special/closeouts for my Porsche Cayenne GTS in late Spring. I don't worry about the tires being a few years old. I only drive 10-15,000 miles each year so all my tires will eventually be a few years old. I enjoy the price saving more than worrying if my tires were manufactured recently. As long as the tires are stored properly and they are, I don't worry if they are a few years old.

Date of experience: June 10, 2025
Oklahoma
1 review
0 helpful votes
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We love tire rack!
November 6, 2025

We have found ear prices have always been
The cheapest, compared to a lot of competitors.And that's why we keep coming back. Back when I had my BMW the cost of your run flats were the best price ever.

Date of experience: June 1, 2023
Washington
3 reviews
0 helpful votes
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First time buyer at Tire Rack
November 6, 2025
Updated review

Everything went really well from start to finish. I saved $ 80.00 on my order and the tires were delivered to a leading tire store that was about 10 minutes away. I called them up to see if I could get in before my appointment and they said sure. I was there less then a hour and back on the road. The tires were in excellent condition and just what I ordered. Great experience with Tire Rack. I really like the Tire Racks web site. So easy to compare all the options and see all the specs. Thanks for a Great job Tire Rack

Date of experience: October 26, 2025

Your website is great
October 27, 2025
Previous review

Your website is great. Very easy to get the information and facts on tires to help make a good decision on what will work good for me.

Date of experience: October 17, 2025
Tennessee
1 review
0 helpful votes
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Easy and best price
November 6, 2025

Easy and best price. The rating was most beneficial. Be sure to keep your receipt and warranty card in vehicle in case tires don't last (hankooks came short of the 70k warranty). Would recommend using to others.

Date of experience: October 26, 2025
California
2 reviews
0 helpful votes
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Expand inventory
November 5, 2025

I bought tires for my nissan and they were great! But i tried to buy some white wall tired for my 65 corvair and u did not carry! Please carry or have access to 13 inch tires

Date of experience: July 26, 2023
Illinois
1 review
0 helpful votes
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Very easy to use and navigate
November 5, 2025
Updated review

I've used the site a few times and have been able to easily navigate the site and purchase tires. I had an issue setting up the installation the last time, but this time it worked flawlessly.

Date of experience: October 26, 2025

Easy to use
January 17, 2025
Previous review

Easy to use. I would of liked the option to schedule the tire install but it would not let me.

Date of experience: January 6, 2025
Illinois
1 review
0 helpful votes
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Always has the best price. Period.
November 5, 2025

I have shopped Tite Rack for more than 20 years, both professionally and personally. Always good service, price, and delivery. Glad the are still going strong. Peace

Date of experience: October 26, 2006