Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great convenient ordering process. However, the road hazard warranty process doesn't seem to be worth much. I tried to make a claim. The process was cumbersome and the warranty was not honored.
It was a pleasure going through the purchase of my tires here!
Excellent service! I really appreciate it! Thank you again for the professionalism!
Tire Rack has always offered a good price, with fast friendly pick up at my local warehouse.
Discount Tire should have been able to handle this entire transaction for me when I visited them rather than have two separate transactions, since it's the same company.
Tires ordered and shipped within 3 days. I'll definitely order from here again
Always excellent and will shop there again for the best deals
OUTSTANDING WEBSITE. EASY TO FOLLOW DIRECTIONS. FILLING IN ALL THIS INFORMATION JUST TO BUY A TIRE IS CRAZY
Less than 5 min pick up, great price, affordable, large selection of winter tires
I've been a Tire Rack customer for 20+ years. Every new vehicle gets outfitted for winter wheels and tires, and every worn out tire has been replaced for a good price, with a great selection and advice to back it up. Tire Rack is a no-brainer.
Always a pleasure working with Tire Rack. Good Website, easy to navigate. Trustworthy.
This website was very organized and easy for me to place my order. Thank You!
Fast shipping good prices and large selection to choose from
Tires arrive fast. Any issues painlessly resolved. Have placed multiple tire orders in the past.
Every time a great experience, easy to find what I am looking for, very intuitive process and fast and accurate delivery
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

