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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Ordered from Tirerack many times and I always get what i expect.
Toyota Corolla was marked as 15 inch factory tires on website. My corolla actually has 16 inch tires, so be sure to double check. Returning the original order was rather painless though.
3 road hazards in one winter season! I am buying another brand and set of tires.
Best place to buy tires. They have a huge selection and the best prices. Plus they will ship to my favorite installer. I've been buying tires here for a really long time now!
Easy to shop Tire Rack and have tires shipped to my installer!
I was getting a discount for military with the tire direct, and you don't offer it. It sure helps out us retired folks and the military veterans. I am not real happy with the bouncey ride I get with the new tires. The ride on the is awful.
Thanks again for a quick and efficient process that was worthwhile.
Always great, but for what ever reason, your system did not recognize my prior account or that I'd purchased from you in the past.
Easy process, fast delivery. Good prices, they were fast with a follow up
I have been purchasing from Tire Rack for many years. Very happy with how quick and easy it is to do so.
Great convenient ordering process. However, the road hazard warranty process doesn't seem to be worth much. I tried to make a claim. The process was cumbersome and the warranty was not honored.
It was a pleasure going through the purchase of my tires here!
Excellent service! I really appreciate it! Thank you again for the professionalism!
Tire Rack has always offered a good price, with fast friendly pick up at my local warehouse.
Discount Tire should have been able to handle this entire transaction for me when I visited them rather than have two separate transactions, since it's the same company.
Tires ordered and shipped within 3 days. I'll definitely order from here again
Always excellent and will shop there again for the best deals
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.