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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,683
shipping
28,647
quality
29,207
This company responds to reviews on average within 1 day

Instant Feedback

528,379 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Good job Tire Rack
October 29, 2024

Never had any problems purchasing from Tire Rack. Fast shipping too.

Date of experience: October 18, 2024
Alabama
1 review
0 helpful votes
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Easy online ordering
October 28, 2024

Easy online ordering and fast shipping. Best tire prices and large selection to choose from.

Date of experience: October 18, 2024
Arkansas
1 review
0 helpful votes
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Good customer service
October 28, 2024

Helped me with 60 day warranty on a/t to get my defenders. Happy now

Date of experience: October 18, 2024
Kansas
1 review
0 helpful votes
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Jen
October 28, 2024

Very happy with last purchase of tires from tire rack. So wanted to order the same kind of tires.

Date of experience: October 18, 2024
Wisconsin
1 review
0 helpful votes
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Good job
October 28, 2024

Excellent, it was very straight forward. Competitive prices.

Date of experience: October 18, 2024
New York
1 review
0 helpful votes
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BFG KO3
October 28, 2024

To easy great price, on time delivery. Will use again and recommend.

Date of experience: October 18, 2024
California
1 review
0 helpful votes
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Great service and fast delivery
October 28, 2024
Updated review

Great service and great price customer service does great job

Date of experience: October 18, 2024

Easy and fast application
January 26, 2024
Previous review

Easy and fast application

Date of experience: January 26, 2024
Massachusetts
1 review
0 helpful votes
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Great
October 28, 2024

Ordered from Tirerack many times and I always get what i expect.

Date of experience: October 18, 2024
Colorado
1 review
0 helpful votes
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Make sure to check tire size
October 28, 2024
Updated review

Toyota Corolla was marked as 15 inch factory tires on website. My corolla actually has 16 inch tires, so be sure to double check. Returning the original order was rather painless though.

Date of experience: October 18, 2024

Easy to use service
October 24, 2024
Previous review

Easy to use service

Date of experience: October 14, 2024
Utah
1 review
0 helpful votes
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Not happy with the tires quality.
October 28, 2024

3 road hazards in one winter season! I am buying another brand and set of tires.

Date of experience: October 18, 2024
Missouri
2 reviews
1 helpful vote
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I Buy All my Tires from Tire Rack
October 28, 2024
Updated review

Best place to buy tires. They have a huge selection and the best prices. Plus they will ship to my favorite installer. I've been buying tires here for a really long time now!

Date of experience: October 18, 2024

Easy to shop Tire Rack and have tires shipped to my...
January 4, 2024
Previous review

Easy to shop Tire Rack and have tires shipped to my installer!

Date of experience: January 3, 2024
Alabama
1 review
0 helpful votes
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Kumo tires
October 28, 2024

I was getting a discount for military with the tire direct, and you don't offer it. It sure helps out us retired folks and the military veterans. I am not real happy with the bouncey ride I get with the new tires. The ride on the is awful.

Date of experience: October 18, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.

California
1 review
0 helpful votes
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Algo food
October 28, 2024

Positive comment inserted here for algorithm to chew on. Yummy

Date of experience: October 18, 2024
District of Columbia
1 review
0 helpful votes
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Fast, easy, convenient.
October 28, 2024
Updated review

Thanks again for a quick and efficient process that was worthwhile.

Date of experience: October 18, 2024

Return Customer
October 28, 2024
Previous review

Always great, but for what ever reason, your system did not recognize my prior account or that I'd purchased from you in the past.

Date of experience: October 17, 2024
Illinois
1 review
0 helpful votes
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Bob
October 28, 2024

Easy process, fast delivery. Good prices, they were fast with a follow up

Date of experience: October 18, 2024
North Carolina
1 review
0 helpful votes
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Tire Buying Made Easy
October 28, 2024

I have been purchasing from Tire Rack for many years. Very happy with how quick and easy it is to do so.

Date of experience: October 18, 2024
Maryland
1 review
0 helpful votes
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Ordering and warranty
October 28, 2024

Great convenient ordering process. However, the road hazard warranty process doesn't seem to be worth much. I tried to make a claim. The process was cumbersome and the warranty was not honored.

Date of experience: October 18, 2024
Pennsylvania
1 review
0 helpful votes
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It was a pleasure going through the purchase of my tires here!

Date of experience: October 18, 2024
Pennsylvania
1 review
0 helpful votes
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No issues
October 28, 2024

My tires are always delivered on time. The site works well and makes it easy to find tires. Test results and reviews are helpful.

Date of experience: October 18, 2024
Virginia
1 review
0 helpful votes
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Excellence!
October 28, 2024

Excellent service! I really appreciate it! Thank you again for the professionalism!

Date of experience: October 18, 2024