Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Never had any problems purchasing from Tire Rack. Fast shipping too.
Easy online ordering and fast shipping. Best tire prices and large selection to choose from.
Helped me with 60 day warranty on a/t to get my defenders. Happy now
Very happy with last purchase of tires from tire rack. So wanted to order the same kind of tires.
Great service and great price customer service does great job
Ordered from Tirerack many times and I always get what i expect.
Toyota Corolla was marked as 15 inch factory tires on website. My corolla actually has 16 inch tires, so be sure to double check. Returning the original order was rather painless though.
3 road hazards in one winter season! I am buying another brand and set of tires.
Best place to buy tires. They have a huge selection and the best prices. Plus they will ship to my favorite installer. I've been buying tires here for a really long time now!
Easy to shop Tire Rack and have tires shipped to my installer!
I was getting a discount for military with the tire direct, and you don't offer it. It sure helps out us retired folks and the military veterans. I am not real happy with the bouncey ride I get with the new tires. The ride on the is awful.
Thanks again for a quick and efficient process that was worthwhile.
Always great, but for what ever reason, your system did not recognize my prior account or that I'd purchased from you in the past.
Easy process, fast delivery. Good prices, they were fast with a follow up
I have been purchasing from Tire Rack for many years. Very happy with how quick and easy it is to do so.
Great convenient ordering process. However, the road hazard warranty process doesn't seem to be worth much. I tried to make a claim. The process was cumbersome and the warranty was not honored.
It was a pleasure going through the purchase of my tires here!
Excellent service! I really appreciate it! Thank you again for the professionalism!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.