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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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When I need tires...
November 7, 2024

I like the site where I can overload on charts, customer ratings, and photos of tires to come up the final selection...and not necessarily the one with the "best" ratings, but best for me. I like that they can provide a list of installers to use, and have them sent to.

Date of experience: October 28, 2024
New York
1 review
0 helpful votes
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Great service and fast delivery
November 7, 2024
Updated review

Fast delivery, no issues with anything!
Will be back next time when need to get new tires!

Date of experience: October 28, 2024

But let see after delivery
September 26, 2024
Previous review

But let see after delivery

Date of experience: September 16, 2024
Florida
1 review
0 helpful votes
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Tire bead shipping damage
November 7, 2024

I don't like when they bind across the sealing bead 2 tires together, so thus I order one tire at a time. That tight plastic strap across the bead I'm afraid might damage the tire sealing bead. I requested they don't do that but they keep doing it so I order 1 tire at a time so it ships only one tire at a time.

Date of experience: October 28, 2024
Connecticut
1 review
0 helpful votes
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All went smooth for my Thunderbird, 5 years ago. Used a different installer this time, but previous installer was great as well

Date of experience: October 28, 2024
Texas
1 review
0 helpful votes
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Website is terrible
November 7, 2024

Your website is NOT clearly laid out and is redundant.

I did ENTER MORE THAN 10 characters, you even can t get this correct!

Date of experience: October 28, 2024
Massachusetts
1 review
0 helpful votes
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Return
November 7, 2024
Updated review

Ordered grey rims & they turned out to be dark blue. Had to return & tied up $ I really don't have for replacements.

Date of experience: October 28, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.


Ozzy 4178 was very helpful
October 18, 2024
Previous review

Ozzy 4178 was very helpful.

Date of experience: October 8, 2024
Colorado
1 review
0 helpful votes
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Always so easy
November 7, 2024

I live in the mountains so winter tires are critical! Great tires in stock

Date of experience: October 28, 2024
Pennsylvania
1 review
0 helpful votes
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Easy website
November 7, 2024
Updated review

Same as previous order placed. Good selection and good prices.

Date of experience: October 28, 2024

Easy website
November 7, 2024
Previous review

Easy website

Date of experience: October 28, 2024
Vermont
1 review
0 helpful votes
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Awesome
November 7, 2024

Quick and easy, great information on the website. Got the tires in two days!

Date of experience: October 28, 2024
Michigan
1 review
0 helpful votes
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Reorder
November 7, 2024

Took a metal piece to the back tire. Being able to pull up the old order and get a new tire is really simple.

Date of experience: October 28, 2024
Massachusetts
1 review
0 helpful votes
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Easy ordering/good help
November 7, 2024

Easy order, and fulfilled on a timely basis (and helpful chat line).

Date of experience: October 28, 2024
Pennsylvania
1 review
0 helpful votes
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Always the most options
November 7, 2024

Best options at the best prices and shipping to installer is such a great benefit

Date of experience: October 28, 2024
Virginia
1 review
0 helpful votes
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Easy ordering
November 7, 2024

The few times I have purchased tires from this website have been easy and stress free. Free and very fast shipping. Highly recommend!

Date of experience: October 28, 2024
Connecticut
1 review
0 helpful votes
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Best prices
November 7, 2024

Hard to beat. Great prices fast shipping. Highly recommended.

Date of experience: October 28, 2024
Tennessee
1 review
0 helpful votes
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Brake Order
November 7, 2024

Always a positive experience when ordering tires. This is my first time ordering brakes from Tire Rack.

Date of experience: October 28, 2024
Missouri
1 review
0 helpful votes
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TireRack makes it even easier
November 7, 2024

I've been a customer of TireRack for years. They've always had some of the best prices around and you can't beat the comparison that you're able to get on the tires. Their partnership with Discount Tires kicks it up a notch. The installers at Discount Tire or extremely professional and the install super fast. I literally walked into the place check in and sat down. And 35 minutes later I was done with a full Tire install.

Date of experience: October 28, 2024
North Carolina
1 review
0 helpful votes
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Easy
November 7, 2024

Great website, great tires, great prices!
I needed more characters, so here they are

Date of experience: October 28, 2024
New Jersey
3 reviews
0 helpful votes
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Pirelli Tire replacement
November 7, 2024

I needed 1 new tire replacement and found exactly the tire that I needed. Order and paymenbt was simple and straight forward.

Date of experience: October 28, 2024
New York
1 review
0 helpful votes
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Tire Rack makes it easy to order tires and have them delivered to your auto care business without loading them in your car and carting them there. I appreciate this option. I also appreciate the selection of tires and how easy it is to use your website. Thank you!

Date of experience: October 28, 2024
Virginia
1 review
0 helpful votes
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Great service and prices
November 7, 2024

I have used them a number of times when calling around for tire prices and they are always competitive and deliver in a timely manner.

Date of experience: October 28, 2024