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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I like the site where I can overload on charts, customer ratings, and photos of tires to come up the final selection...and not necessarily the one with the "best" ratings, but best for me. I like that they can provide a list of installers to use, and have them sent to.
Fast delivery, no issues with anything!
Will be back next time when need to get new tires!
I don't like when they bind across the sealing bead 2 tires together, so thus I order one tire at a time. That tight plastic strap across the bead I'm afraid might damage the tire sealing bead. I requested they don't do that but they keep doing it so I order 1 tire at a time so it ships only one tire at a time.
All went smooth for my Thunderbird, 5 years ago. Used a different installer this time, but previous installer was great as well
Your website is NOT clearly laid out and is redundant.
I did ENTER MORE THAN 10 characters, you even can t get this correct!
Ordered grey rims & they turned out to be dark blue. Had to return & tied up $ I really don't have for replacements.
I live in the mountains so winter tires are critical! Great tires in stock
Same as previous order placed. Good selection and good prices.
Quick and easy, great information on the website. Got the tires in two days!
Easy order, and fulfilled on a timely basis (and helpful chat line).
Best options at the best prices and shipping to installer is such a great benefit
The few times I have purchased tires from this website have been easy and stress free. Free and very fast shipping. Highly recommend!
Hard to beat. Great prices fast shipping. Highly recommended.
Always a positive experience when ordering tires. This is my first time ordering brakes from Tire Rack.
I've been a customer of TireRack for years. They've always had some of the best prices around and you can't beat the comparison that you're able to get on the tires. Their partnership with Discount Tires kicks it up a notch. The installers at Discount Tire or extremely professional and the install super fast. I literally walked into the place check in and sat down. And 35 minutes later I was done with a full Tire install.
I needed 1 new tire replacement and found exactly the tire that I needed. Order and paymenbt was simple and straight forward.
Tire Rack makes it easy to order tires and have them delivered to your auto care business without loading them in your car and carting them there. I appreciate this option. I also appreciate the selection of tires and how easy it is to use your website. Thank you!
I have used them a number of times when calling around for tire prices and they are always competitive and deliver in a timely manner.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.