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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have purchased multiple sets of tires from Tire Rack. Always pleased.
I love using Tire Rack because of the wide selection and the ease of shopping. Some people like the big membership discount club tires but personally I find shopping with Tire Rack so much easier than dealing with a madhouse parking lot and super long wait times. Local tire stores just don't have the selection, or they try to sell you older stock they want to get rid of. Tire Rack wins every time! Plus I get to choose my local installer and schedule when its convenient for me. Can't beat Tire Rack.
Wish I knew earlier when the General tires rebate expired. I missed it
Great info and well laid out site. Checkout with installation is a breeze.
Very pleasant. Always my go to for tires for all my vehicles.
Usually the place I get tire wheel purchases. Shipping fee is high but service is better than local shops...
Ordered wheels and tires. Tires were not balanced properly. Had them rebalanced locally. Tire Rack reimbursed me for the work.
Tire Rack provides tires as advertised with quick delivery of tires.
Tire Rack provides tires as advertised with quick delivery of tires.
I always enjoy an intuitive and accurate web purchasing experience. The tire ratings and details are always spot on.
But both sites have some strange navigation issues. Discount tire site gave an error about too many redirects.
Always have tires I want at a good price, but your checkout process is somewhat tedious.
Previously I was able to order tires and save money by picking them up in Doraville which was quite nice and convenient and saved me money. The new ordering process did not give me the option to pick up only to ship to and address or get installation.
Have been getting tires from TireRack for years, no hassle and satisfied every time.
I have been a TR customer over the course of the past 20 years. Their customer service and tire testing information are excellent.
Love the great deals and quick turn around time! Love the customer service!
Please sell replacement wheel covers for each wheel. If one is lost, you really don't need to pay for 4 more. I just had my winter tires/wheels put on, and the wheel cover must not have been secured at Discount Tire. Now I must buy all four which is silly...
Excellent experience would strongly recommend using tirerack for all your tire needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members