On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use great site they recommended a quality place for the install
Always a good experience.Easy to order for pick up or shipment.
Easy place to order tires with fast delivery and fair prices.
This is my 4th time buying from Tire Rack. Always on time and never a problem. The prices are lower than everything in my area!
Thank you.
My OEM tires on my F-150 were adequate but tested poorly. I opted for the #1 rated tire and have been pleased with the performance.
Easier to shop and compare on your site than driving all over town. Local shop installed the tires and sold me a lifetime rotate and balance plan. I am really happy with the way my car rides on the new tires.
Easier to shop and compare on your site than driving all over town.
Ive been getting my tires from here ever since I got my car, the prices are great and is very convent getting everything deliver fast! There customer support has been verry helpful between buy the wrong tires before and covering warrenties!
Same Tires art another major tire distributor were $267, these same tires closeout special at $161
Easy ordering, fast delivery, good deals. My previous experience has been good
Using all the tire evaluations, along with customer reviews, i was able to find the best tire for my evaluation. Even after u decided on a tire, I tried purchasing through local dealers. They couldn't get the tires I wanted, which is testament to the TireRack inventory. I ordered on Monday at 2:00 PM and had the tires at 4:00 PM on Wednesday.
Tires had road noice after balancing and road force testing, KC helped me come up with a plan of action to get it resolved. Long time customer, so I'm not surprised. You guys rock.
I've had tires delivered and installed on multiple vehicles at my home and at the job.
See above thanks for reading my message. I love the tire information provided
The customer service rep was really friendly and cool as $#*!! He made my afternoon!
Order arrived quickly and in good condition, with tires and TPMS sensors installed on the new wheels, perfectly balanced. Only issue is that the new wheels required different mounting bolts (with a differenct wrench size) than the OE wheels. The nuts were provided and work well, but it would be nice to have wheels that can use the same mounting bolts as original. Tire Rach rep could not verify if new wheels used a different bolt.
Always good experience with customer support. I buy all my tires from TireRack
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members