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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,770
shipping
28,734
quality
29,294
This company responds to reviews on average within 1 day

Instant Feedback

530,042 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Excellent Tire buying experience
November 30, 2024

This is my 5th purchase from Tire Rack, and it has always been a top tier buying experience. Fast shipping, good communication. Road Hazard warranty bailed me out of a flat tire, replaced it with just cost of mounting tire. Very happy.

Date of experience: November 20, 2024
New Jersey
1 review
0 helpful votes
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None
November 30, 2024

Bought from here before. Glad to do business once again for my vehicles.

Date of experience: November 20, 2024
Arizona
1 review
0 helpful votes
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Great experience
November 30, 2024

Easy to order and like the ability to have tires installed for me at nearby location

Date of experience: November 20, 2024
Colorado
1 review
0 helpful votes
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Best Tire Website
November 30, 2024

From reading testing and customer reviews to finding the best option for your car, best tire website

Date of experience: November 29, 2024
Oklahoma
1 review
0 helpful votes
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Good prices
November 30, 2024

Good pricing, fast shipping, easy to navigate website. Will be ordering again

Date of experience: November 20, 2024
Missouri
1 review
0 helpful votes
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Awesome
November 30, 2024

Awesome website! It was nice to be able to afford great tires and have the ability to get a loan for them and not feel like you had to come up with all the money at once!

Date of experience: November 27, 2024
Minnesota
1 review
0 helpful votes
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Confusing rebate
November 30, 2024

I felt like the terms in the.Rebate were a little bit confusing and sent you on 2 different directions as well as the system.Timed out and lost my.Goodyear card information

Date of experience: November 20, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

California
1 review
0 helpful votes
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Love Tire Rack
November 30, 2024

Awesome shipping, great tires! I've bought before and with stuff!

Date of experience: November 20, 2024
Canada
1 review
0 helpful votes
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Good product and reliable
November 30, 2024

Usually car parts and tires. This time I have ordered a brake package for my 2007 Subaru Outback 2.5 XT.

Date of experience: November 20, 2024
Maine
1 review
0 helpful votes
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Great as always
November 30, 2024

Great previously (experience) thank you very much, very very much

Date of experience: November 20, 2024
Michigan
1 review
0 helpful votes
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One of the best places to buy tires
November 30, 2024
Updated review

The testing and detailed specs are invaluable. You can really make an informed decision on what to buy.

Date of experience: November 20, 2024

Love tire rack its wealth of info and testing on tires...
June 8, 2024
Previous review

Love tire rack its wealth of info and testing on tires and fast shipping. It's the best out there.

Date of experience: May 29, 2024
California
1 review
0 helpful votes
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Almost too easy!
November 30, 2024

Quick and simple purchasing experience. With an equal in person product pickup experience. It's almost too easy!

Date of experience: November 20, 2024
Mississippi
1 review
0 helpful votes
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Great place to buy tires
November 30, 2024

Great selection, pricing, and fast shipping. Satisfied customer for many years.

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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Great service!
November 30, 2024

Knowledgeable people, great selection, great tools to help you choose a product. My only complaint is tire warranty process is a pain in the rear and needs to be better. But... not bad enough to stop me from doing business with them.

Date of experience: November 20, 2024
Pennsylvania
2 reviews
0 helpful votes
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X3
November 30, 2024

Very nice to deal with,great customer service and very friendly

Date of experience: November 20, 2024
Wisconsin
1 review
0 helpful votes
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First experience, probably not the last
November 30, 2024

Comparison page was a little hard to navigate, but did have good information. Except where there were no reviews on some selections.

Date of experience: November 26, 2024
Maryland
1 review
0 helpful votes
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Replacement
November 30, 2024

Road hazard site does not work. Called to submit claim for replacement. Your rep was very helpful.

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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Third time using this site - excellent
November 30, 2024

I have found Tire Rack to be easy to use. The information on tires and wheels is excellent for making decisions on what to purchase.

Date of experience: November 20, 2024
Wisconsin
1 review
0 helpful votes
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Easy PZ
November 30, 2024

I always order from TireRack. Ever since the dealership ordered a wrong tire, I've used TireRack because I am getting exactly what I ordered, in a timely fashion.

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Quick and easy
November 30, 2024

Friendly and professional service. Installer was on time and his work help up for fine until I traded the car in. I'm now a returning customer.

Date of experience: November 20, 2024