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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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This is my 5th purchase from Tire Rack, and it has always been a top tier buying experience. Fast shipping, good communication. Road Hazard warranty bailed me out of a flat tire, replaced it with just cost of mounting tire. Very happy.
Easy to order and like the ability to have tires installed for me at nearby location
From reading testing and customer reviews to finding the best option for your car, best tire website
Good pricing, fast shipping, easy to navigate website. Will be ordering again
Awesome website! It was nice to be able to afford great tires and have the ability to get a loan for them and not feel like you had to come up with all the money at once!
I felt like the terms in the.Rebate were a little bit confusing and sent you on 2 different directions as well as the system.Timed out and lost my.Goodyear card information
Awesome shipping, great tires! I've bought before and with stuff!
Usually car parts and tires. This time I have ordered a brake package for my 2007 Subaru Outback 2.5 XT.
The testing and detailed specs are invaluable. You can really make an informed decision on what to buy.
Love tire rack its wealth of info and testing on tires and fast shipping. It's the best out there.
Quick and simple purchasing experience. With an equal in person product pickup experience. It's almost too easy!
Great selection, pricing, and fast shipping. Satisfied customer for many years.
Knowledgeable people, great selection, great tools to help you choose a product. My only complaint is tire warranty process is a pain in the rear and needs to be better. But... not bad enough to stop me from doing business with them.
Comparison page was a little hard to navigate, but did have good information. Except where there were no reviews on some selections.
Road hazard site does not work. Called to submit claim for replacement. Your rep was very helpful.
I have found Tire Rack to be easy to use. The information on tires and wheels is excellent for making decisions on what to purchase.
I always order from TireRack. Ever since the dealership ordered a wrong tire, I've used TireRack because I am getting exactly what I ordered, in a timely fashion.
Friendly and professional service. Installer was on time and his work help up for fine until I traded the car in. I'm now a returning customer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.