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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,182 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Perelli
December 5, 2024

Seamless process. Great prices on all products. Easy delivery to desired installer.

Date of experience: November 25, 2024
Colorado
1 review
0 helpful votes
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The only place I buy tires from
December 5, 2024

Every time I've needed tires I come here. The research, the reviews, the ratings, everything is great.

Date of experience: November 25, 2024
Texas
1 review
0 helpful votes
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Always best prices
December 5, 2024

Always order my tires from the rack. Always fast shipping and best prices i can find. Also give you a rebate if available.

Date of experience: November 25, 2024
New Jersey
1 review
0 helpful votes
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Great hassle free service as always
December 5, 2024
Updated review

Always the same quality service and super fast delivery every time I purchase tires

Date of experience: December 4, 2024

Always a simple process
October 22, 2024
Previous review

Nothing but good things to say about tire rack and the ease of ordering

Date of experience: October 10, 2024
Massachusetts
1 review
0 helpful votes
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Great experience
December 5, 2024

Great selection, short delivery time, very convenient service

Date of experience: November 25, 2024
Ohio
1 review
0 helpful votes
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Good quality, ships fast.
December 5, 2024

Had no trouble ordering or receiving the tires I needed. Would definitely would order again.

Date of experience: November 25, 2024
Illinois
1 review
0 helpful votes
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Quality and easy
December 5, 2024

Received order without and issues and everything was great

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
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Tire rack has great prices and excellent reviews.
December 5, 2024
Updated review

I have bought from Tire Rack many times - they are my go to source for tires.

Date of experience: November 25, 2024

Tire Rack has great prices and stellar tire reviews.
November 30, 2024
Previous review

I always come to tire rack first when I am in the market for new tires. I rely on the reviews of tire rack and, most importantly, previous customers when I make my decision. Shipping is super fast. I have never been disappointed with Tire Rack and have ordered countless tires as well as tire/wheel packages from them.

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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Pricey
December 5, 2024

Not bad but I don't remember prices being this high two grand

Date of experience: November 25, 2024
New York
1 review
1 helpful vote
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Awaiting technical review
December 5, 2024

FREE advice: You advertise prompt shipping, but then potentially sabotage by reviewing an order based upon a potential mismatch... How about instead have a block to check off confirming that the customer is aware of a potential conflict at time of order OR just ship the item as the customer requested, without further contact. Often tire delivery is critical and holding up a shipment is frustrating and unnecessary. Today I discovered my last tire order almost met this delay, but fortunately I closely read an email and noticed my order was being held up for review. This delay in shipping has happened to me before with TR causing extreme hardship. Please stop delaying orders, that penalize people that know what they want and when they want it.

Date of experience: November 25, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out to you.

Washington
1 review
0 helpful votes
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Always easy to shop and compare options at Tire Rack. Free shipping and multiple installation options make them tough to beat.

Date of experience: November 25, 2024
Maryland
1 review
0 helpful votes
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Replacement
December 5, 2024

Easy to navigate website and checking out was simple. Great selection for tires/wheels.

Date of experience: November 25, 2024
Maryland
1 review
0 helpful votes
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Nice tires but process not flawless
December 5, 2024

One tire wouldn't balance. Tire Rack replaced it quickly which is good but still concerning.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Great service
December 5, 2024

Great customer service telephone contact where all my doubts were cleared

Date of experience: November 25, 2024
Arizona
1 review
0 helpful votes
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Excellent service
December 5, 2024

The Tire Rack site is always informative and easily navigated. I can always find what I'm looking for.

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and good prices
December 5, 2024

Bought online, picked up. Very easy and convenient with good communication

Date of experience: November 25, 2024
New York
2 reviews
0 helpful votes
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Good
December 5, 2024

Delivered on time as ordered.satisfied with prior purchases.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Easy purchase
December 5, 2024

Great experience & easy to work with. I like the tires delivered to the shop

Date of experience: November 25, 2024
Maryland
1 review
0 helpful votes
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Great service
December 5, 2024

This is a great service, cost effective and easy. Highly recommend

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Great experience
December 5, 2024

Clear tire description. East to navigate and select tires. Good prices (and sometimes discounts). Fast shipping. Excellent overall!

Date of experience: November 25, 2024