On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
2016 Mazda MX-5 Club with Brembo brakes Ordered winter Michelin X-ICE 3 tires mounted & balanced on 16 inch rims. 6 years of great winter weather driving. Also ordered Michelin Super Sports when my OEM Bridgestones went bald. Those Michelin SS tires were great for spring / summer / fall driving.
Fast free shipping, verified order. Very happy with my purchase
Picked one tire and delivery later than expected so picked close second choice and shipped to local discount tire for install. We always buy from Tire Rack.
I've used TR before and I've always had a great experience! You should definitely use them because it's convenient and great service!
It was amazing yet fast checkout always deliver super fast when needed.
Same, previous experiences were excellent. Enjoyed the shopping!
Put 4 new tires on my Porsche 944 in Indiana late in the day when I was desperate
Put 4 new tires on my Porsche 944 in Indiana late in the day when I was desperate. Story ran in Hemming magazine!
Had trouble signing in/resetting password, but shopping experience was good. Found the right tires at a good price. Went with a new but preferred installer near me. Hopefully all will work out.
Always a good experience with tire rack. Very helpful staff
Since the direct tire merger it's been even better than before
Bought new set of tires, company called to update delivery and also adjust route so I could receive them sooner.
Easy to order & great service! Great selection as well. Thank you Tire Rack!
Very good easy to order alway comes on time
Tire are good worth the money
I really love the compare feature along with the videos. Thank you.
Ive ordered tires here several times. They are always a great wealth of information and advise. Fast delivery and good prices.
Always a pleasurable transaction. Thanks TR great service and selection
All good. Thought the new road hazard claim process managed by 3rd party is much too difficult. My wife had a flat tire before the thgvg holiday, needed to replace the tire immediately. Could not wait for 3rd party to approve the claim. Needed to repace the tire within 24 hours.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members