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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,234 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Survey
December 6, 2024

Can not exit out of this survey to view my order, about to cancel for this reason!

Date of experience: November 26, 2024
New York
1 review
0 helpful votes
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Return Purchase
December 6, 2024

Easy, smooth transaction. Excellent service and delivery.

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
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Excellent from start to finish
December 6, 2024

Very nice customer service and support.
Delivery was on time

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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Fast and reliable
December 6, 2024

Super fast delivery, great research info, competitive prices, great warranty (that I used once without issue) and great customer service! What else do you want!

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Quality tires at fair prices.
December 6, 2024

The tires I wanted and installation from an approved installer. It all went smoothly.

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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We always order for our business and always great service..

Date of experience: November 26, 2024
Nevada
3 reviews
0 helpful votes
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Ontrac was unreliable for delivery
December 6, 2024
Updated review

Ontrac was unreliable for delivery and I had issues. But TireRack made it up to my by giving me a $50 gift certificate.

Date of experience: November 26, 2024

Easy and quick with a great selection!
August 12, 2021
Previous review

Easy and quick with a great selection!

Date of experience: August 11, 2021
Georgia
2 reviews
0 helpful votes
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Good Experience
December 6, 2024
Updated review

Good experience. That's over 10 characters but you now need 35 so here.

Date of experience: November 26, 2024

Always good!
February 20, 2024
Previous review

Always good!

Date of experience: February 20, 2024
Georgia
1 review
0 helpful votes
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EFFICIENT
December 6, 2024

We are pleased with great selection, competitive prices. Thanks

Date of experience: November 26, 2024
Arkansas
1 review
0 helpful votes
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Always good information
December 6, 2024

Always good information, prices and service. I like being able to extensively read reviews and get the input of other owners.

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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Helpfull associates. Fast delivery
December 6, 2024
Updated review

Always helpful and provides assistance for ordering and making your selection

Date of experience: November 26, 2024

Fast ordering complete details
January 5, 2024
Previous review

Fast ordering complete details

Date of experience: January 4, 2024
New York
1 review
0 helpful votes
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All previous experiences with tire rack has been easy.will continue to buy from tire rack.

Date of experience: November 26, 2024
Wisconsin
1 review
0 helpful votes
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Awesome deals
December 6, 2024

I have bought a lot of tires from tire rack 🙃 always a great deal

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Always available; Always on time
December 6, 2024

Tire Rack always has the tire(s) I need and always gets them to me within 24 hrs.

Date of experience: November 26, 2024
Nevada
1 review
0 helpful votes
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Best place to buy tires
December 6, 2024

Super easy to buy tires and they always have tires in stock and ready to pick up that day

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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No issues
December 6, 2024

My first purchase was set of winter wheels and tires when we moved to Michigan several years ago and the installer commented on how well-packaged and well-prepared they were. Since then I've purchased replacement HID bulbs; one was damaged but it only took a single phone call to get a replacement shipped. I've never heard anyone complain about the company or its service.

Date of experience: November 26, 2024
Virginia
1 review
0 helpful votes
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I have always had good experience with Tirerack! They are the best.

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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First & not last time
December 6, 2024

Prices and options seem competitive. I'm hoping the scheduled install goes as smoothly.
Update: The install process was fine except the tires are scuffed up on the sidewalls. I'm not sure if that happened during the install or the shipping.

Date of experience: December 2, 2024
Indiana
1 review
0 helpful votes
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Great Service, Delivery, and Value
December 6, 2024

The search filters and reviews/ratings help immensely when looking for a great performing tire. You don't get this at the "Big Box" Tire shops. One just gets the "How much do you want spend? Question". I've put Continental ExtremeContact (previous to that was the PureContact) tires on my sporty sedan for 12years now. They do not disappoint. Great price from TireRack with reasonable installation at a local shop makes this a great way to buy tires. The local shop should include lifetime balancing and rotation also, which is important. Just be sure to ask and confirm that.

Date of experience: November 26, 2024
Maryland
1 review
0 helpful votes
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Great price Fast shipping
December 6, 2024

Best price online.
Next day shipping.
Different choices manufacturers

Date of experience: November 26, 2024