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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Can not exit out of this survey to view my order, about to cancel for this reason!
Easy, smooth transaction. Excellent service and delivery.
Very nice customer service and support.
Delivery was on time
Super fast delivery, great research info, competitive prices, great warranty (that I used once without issue) and great customer service! What else do you want!
The tires I wanted and installation from an approved installer. It all went smoothly.
We always order for our business and always great service..
Ontrac was unreliable for delivery and I had issues. But TireRack made it up to my by giving me a $50 gift certificate.
Easy and quick with a great selection!
Good experience. That's over 10 characters but you now need 35 so here.
Always good information, prices and service. I like being able to extensively read reviews and get the input of other owners.
Always helpful and provides assistance for ordering and making your selection
All previous experiences with tire rack has been easy.will continue to buy from tire rack.
Tire Rack always has the tire(s) I need and always gets them to me within 24 hrs.
Super easy to buy tires and they always have tires in stock and ready to pick up that day
My first purchase was set of winter wheels and tires when we moved to Michigan several years ago and the installer commented on how well-packaged and well-prepared they were. Since then I've purchased replacement HID bulbs; one was damaged but it only took a single phone call to get a replacement shipped. I've never heard anyone complain about the company or its service.
I have always had good experience with Tirerack! They are the best.
Prices and options seem competitive. I'm hoping the scheduled install goes as smoothly.
Update: The install process was fine except the tires are scuffed up on the sidewalls. I'm not sure if that happened during the install or the shipping.
The search filters and reviews/ratings help immensely when looking for a great performing tire. You don't get this at the "Big Box" Tire shops. One just gets the "How much do you want spend? Question". I've put Continental ExtremeContact (previous to that was the PureContact) tires on my sporty sedan for 12years now. They do not disappoint. Great price from TireRack with reasonable installation at a local shop makes this a great way to buy tires. The local shop should include lifetime balancing and rotation also, which is important. Just be sure to ask and confirm that.
Best price online.
Next day shipping.
Different choices manufacturers
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

