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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,244 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Great Service, Delivery, and Value
December 6, 2024

The search filters and reviews/ratings help immensely when looking for a great performing tire. You don't get this at the "Big Box" Tire shops. One just gets the "How much do you want spend? Question". I've put Continental ExtremeContact (previous to that was the PureContact) tires on my sporty sedan for 12years now. They do not disappoint. Great price from TireRack with reasonable installation at a local shop makes this a great way to buy tires. The local shop should include lifetime balancing and rotation also, which is important. Just be sure to ask and confirm that.

Date of experience: November 26, 2024
Maryland
1 review
0 helpful votes
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Great price Fast shipping
December 6, 2024

Best price online.
Next day shipping.
Different choices manufacturers

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Great service, the site was slow
December 6, 2024

Great service, the site was slow, it is also tricky to find teh option to deliver at the same address you have been delivering on the past. I wish it was the default.

Date of experience: November 26, 2024
Washington
2 reviews
0 helpful votes
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Tire Rack is excellent in every way!
December 6, 2024
Updated review

Excellent and this is from a person who is old and had his voice removed because of cancer. I mean I can't do telephone calls. Even without the help of a voice Tire Rack's Service/Sales rep Gill was able to push my order through to completion/installation with our friendly and (his) complete professionalism. I couldn't be more happy with my Tire Rack experience and will not buy wheels/tires anywhere else, ever.

Date of experience: November 26, 2024

Excellent service; excellent product!
June 8, 2022
Previous review

Walt was very helpful as well as being quick and accurate in responding to my concerns. Friendly too; I trusted his advise.

Date of experience: June 8, 2022
Maine
1 review
0 helpful votes
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Fast & Easy
December 6, 2024

It is so incredibly easy to find the exaxt tires I need and super fast ordering and delivery. I love Tire Rack!

Date of experience: November 26, 2024
Michigan
1 review
0 helpful votes
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Best review/tests out there
December 6, 2024

There is no better source for objective comparisons of tires

Date of experience: November 26, 2024
Illinois
1 review
0 helpful votes
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Excellent
December 6, 2024

Tire rack has always been great. They have what i need and is only 1 day away

Date of experience: November 26, 2024
Massachusetts
1 review
0 helpful votes
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Another tire purchase
December 6, 2024

One of my go to online tire stores, always have decent deals compared to local tire centers.

Date of experience: November 26, 2024
Maine
1 review
0 helpful votes
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Great choice
December 6, 2024

Quick easy and reliable tire rack was a great choice. They made it very easy to find what I needed

Date of experience: November 26, 2024
Tennessee
1 review
0 helpful votes
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Tires
December 6, 2024

Fair prices, local installation, quick and free shipping.

Date of experience: November 26, 2024
Colorado
1 review
0 helpful votes
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Easy purchase
December 6, 2024

Easy to purchase tires with great resources to help make an informed decision.

Date of experience: November 26, 2024
Florida
5 reviews
0 helpful votes
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I had excellent service there the first time I bought new tires for this car.

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and informative
December 6, 2024

Very easy to navigate the website and very good prices. Online help is also very good.

Date of experience: November 26, 2024
New York
1 review
0 helpful votes
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Ordering felt like I was pulling teeth.
December 6, 2024
Updated review

Everytime I have to replace my order because Affirm or tirerack can't get their sheet together, I will be posting a review with 1 less star. I've ordered the same set of tires 3 times now and Everytime it's been cancelled.

Date of experience: November 26, 2024

Never had an issue
December 2, 2024
Previous review

Ive bought tired from this website multiple times over the years.

Date of experience: November 22, 2024
Pennsylvania
1 review
0 helpful votes
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Good Experience
December 6, 2024

Efficient, on time shipping. As described, quality tire, so far no problems.

Date of experience: December 3, 2024
Pennsylvania
1 review
0 helpful votes
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Best site for tires hands down
December 6, 2024

Anytime i use tirerack i never have any issues getting the tires i need!

Date of experience: November 26, 2024
Mississippi
1 review
0 helpful votes
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Quick and easy
December 6, 2024

Great tires to choose from. Very satisfied Ordered the yokohama Tires before.

Date of experience: November 26, 2024
Illinois
1 review
0 helpful votes
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The perfect place to re-tire.
December 6, 2024

Great. The user reviews on products are helpful, along with descriptions on tire ratings and classifications. They include the available factory rebates in the search as well. The process is straightforward and the products are competitively priced.

Date of experience: November 26, 2024
New York
1 review
0 helpful votes
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Bought Tires and rims
December 6, 2024

Several years ago i bought tires and rims delivered to me and they came in wrong and i had a huge hassle to straighten it out. I had a bad tire that never got resolved.

Date of experience: November 26, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number [email protected]?

Pennsylvania
1 review
0 helpful votes
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Outstanding Service & Tire Options
December 6, 2024

In the past, we experiences great customer service and coverage.

Date of experience: November 26, 2024