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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Been using Tire Rack for decades and they are great! They have lots of great information to help you choose the best tires for your car.
Fast shipping, awesome service! Will definitely buy from tire rack again!
The price of the tires and the cash back with capitol one was the selling point
I took delivery of my new Miata in February and could barely get it up the snow covered ramp to my warehouse. Once I made it in, I went straight to the Tire Rack website and the next morning UPS delivered a new set of wheels with snow tires, mounted, balanced and ready to bolt on the car. In less than 24 hours I was on the road!
Great very helpful especially what kind of tires needed for the area I live in
Have bought numerous tires for my vehicles thru TR. Fast delivery and very supportive
I ordered diferent tires before, liked testing done by Tire Rack, it was exactly as I expected. Pricing was very competitive!
Best prices for Michelin. Website is very easy to use. Choosing an installer is also beneficial.
Easy and straight forward. Very intuitive. Impressed by inventory
Any time you call, you can expect to talk to a real person in the US who is very knowledgeable. Love that.
Great help and excellent prices. Tires are very expensive and they saved my wallet from some serious damage
Always a good source for tires - had a difficult size for my car that no one else had available
Good selection of brands for this car.
Always get want I wanted and will be back in the future for my other tire needs
Always exactly what I ordered, always promptly delivered. No issues in 20+ years (maybe 1978?)
Have always had an easy buying experience with Tire Rack. Delivery is fast, good selection of tires, and tire reviews are very helpful. Road hazard warranty is a bonus.
Last week I made this order, it was to be delivered today, paid by PayPal. Today I went to see what time it was being delivered and no order shows up anywhere. All of my email was erased from my phone beyond 3 days and nothing showing for order from PayPal. Evidently when I hit pay with PayPal, all the extra hoops you have to go through I did not finish the order.
So maybe you guys should make this ordering online a little easier and less b.s. I should not have to enter my address and phone numbers 3 times when it is correct on my account page.
They tried to bill me twice for the same tires already paid for
Best prices shipped to a place I trust with installation and alignment if needed.
Tire rack makes the process super easy, super simple (especially with staggered fitment), and is the best value on the internet. As a bonus - in Northern CA they deliver faster than Amazon with the Sparks NV warehouse.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

