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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Have always had an easy buying experience with Tire Rack. Delivery is fast, good selection of tires, and tire reviews are very helpful. Road hazard warranty is a bonus.
Last week I made this order, it was to be delivered today, paid by PayPal. Today I went to see what time it was being delivered and no order shows up anywhere. All of my email was erased from my phone beyond 3 days and nothing showing for order from PayPal. Evidently when I hit pay with PayPal, all the extra hoops you have to go through I did not finish the order.
So maybe you guys should make this ordering online a little easier and less b.s. I should not have to enter my address and phone numbers 3 times when it is correct on my account page.
They tried to bill me twice for the same tires already paid for
Best prices shipped to a place I trust with installation and alignment if needed.
Tire rack makes the process super easy, super simple (especially with staggered fitment), and is the best value on the internet. As a bonus - in Northern CA they deliver faster than Amazon with the Sparks NV warehouse.
Easy to order...get mounted tires right to your home. I will swap out the non winter tires
I've never had a bad experience with Tirerack. Keep up the good work!
A walk in the park tire buying experience. Will always choose tire rack.
This is the second time I have placed an order for tires on tirerack.com. It was very easy, and the tires are delivered quickly so I can get the work done.
Keep up the good pricing, thought the merger with discount tire direct would be more expensive for customer but was pleasantly surprised!
Picked up the tires at site, and was greeted with a smile and quick service
Tires arrived in a timely manner. Good value. Will use Tire Rack again.
Great experience shopping for wheel/tire packages that fit my vehicle and a very approachable user interface for comparing options and pricing.
Also easy to order and good selection. I'd like to see country of origin for each tire so that I can avoid Korean and Chinese made tires as they are inferior.
People often want to buy just fronts or just rears as each wear differently, stop making default front & rear.
Always great service, fast delivery and the best Technical support.
The customer service people are AMAZING. Never on the phone for more than 5 minutes and they make it right.
Numerous reminders via text and email reminding me of my appointment for tire installation. Upon arrival at the installer, the tires were not there. They arrived about 1-1/2 hours after my appointment. Then I had to wait another hour for a new appointment. Suggestion - call the installer before leaving for the appointment to see if they have the tires, do not trust all those computer generated reminders.
Easy to order tires with all the information, at hand. The site is helpful and easy to navigate.
Tire rack is a great way to make sure that you're getting the right kind of tires at the right price. I always check tire rack even if I don't end up buying online
It's always a pleasure ordering quick and easy, shipped direct to my mechanic and a great price. Thank folks
Very helpful website, love how it works! Love the option to pick up with a discount too!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

