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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,849
shipping
28,813
quality
29,373
This company responds to reviews on average within 1 day

Instant Feedback

531,158 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Tire Rack Has Never Disappointed
December 12, 2024

Have always had an easy buying experience with Tire Rack. Delivery is fast, good selection of tires, and tire reviews are very helpful. Road hazard warranty is a bonus.

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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2nd time order for this order
December 12, 2024
Updated review

Last week I made this order, it was to be delivered today, paid by PayPal. Today I went to see what time it was being delivered and no order shows up anywhere. All of my email was erased from my phone beyond 3 days and nothing showing for order from PayPal. Evidently when I hit pay with PayPal, all the extra hoops you have to go through I did not finish the order.
So maybe you guys should make this ordering online a little easier and less b.s. I should not have to enter my address and phone numbers 3 times when it is correct on my account page.

Date of experience: December 2, 2024

Delivery was to a TireRack facility
November 25, 2024
Previous review

They tried to bill me twice for the same tires already paid for

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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Best prices
December 12, 2024

Best prices shipped to a place I trust with installation and alignment if needed.

Date of experience: December 2, 2024
Maryland
1 review
0 helpful votes
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Simple, Easy, Best Value
December 12, 2024

Tire rack makes the process super easy, super simple (especially with staggered fitment), and is the best value on the internet. As a bonus - in Northern CA they deliver faster than Amazon with the Sparks NV warehouse.

Date of experience: December 2, 2024
New Jersey
1 review
0 helpful votes
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Good prices, easy
December 12, 2024

Easy to order...get mounted tires right to your home. I will swap out the non winter tires

Date of experience: December 2, 2024
California
2 reviews
0 helpful votes
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Quick shipping, tires always in stock.
December 12, 2024

I've never had a bad experience with Tirerack. Keep up the good work!

Date of experience: December 2, 2024
Connecticut
1 review
0 helpful votes
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Tire buying as it should be
December 12, 2024

A walk in the park tire buying experience. Will always choose tire rack.

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Quick and Easy
December 12, 2024

This is the second time I have placed an order for tires on tirerack.com. It was very easy, and the tires are delivered quickly so I can get the work done.

Date of experience: December 2, 2024
New Jersey
1 review
0 helpful votes
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Keep up the good pricing, thought the merger with discount tire direct would be more expensive for customer but was pleasantly surprised!

Date of experience: December 9, 2024
Georgia
1 review
0 helpful votes
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Quick service
December 12, 2024

Picked up the tires at site, and was greeted with a smile and quick service

Date of experience: December 2, 2024
New York
3 reviews
0 helpful votes
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Fast delivery
December 12, 2024

Tires arrived in a timely manner. Good value. Will use Tire Rack again.

Date of experience: December 2, 2024
Wisconsin
1 review
0 helpful votes
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Great experience shopping for wheel/tire packages that fit my vehicle and a very approachable user interface for comparing options and pricing.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Ease of ordering
December 12, 2024
Updated review

Also easy to order and good selection. I'd like to see country of origin for each tire so that I can avoid Korean and Chinese made tires as they are inferior.

Date of experience: December 2, 2024

Stop forcing default to be 4 tires
December 1, 2024
Previous review

People often want to buy just fronts or just rears as each wear differently, stop making default front & rear.

Date of experience: November 21, 2024
Michigan
1 review
0 helpful votes
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Always great service, fast delivery and the best Technical support.

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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The customer service people are AMAZING
December 12, 2024

The customer service people are AMAZING. Never on the phone for more than 5 minutes and they make it right.

Date of experience: December 2, 2024
Oklahoma
1 review
0 helpful votes
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No tires at installation appointment
December 12, 2024

Numerous reminders via text and email reminding me of my appointment for tire installation. Upon arrival at the installer, the tires were not there. They arrived about 1-1/2 hours after my appointment. Then I had to wait another hour for a new appointment. Suggestion - call the installer before leaving for the appointment to see if they have the tires, do not trust all those computer generated reminders.

Date of experience: December 8, 2024
Illinois
1 review
0 helpful votes
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Easy transaction, all the way.
December 12, 2024

Easy to order tires with all the information, at hand. The site is helpful and easy to navigate.

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Always check tire rack!
December 12, 2024

Tire rack is a great way to make sure that you're getting the right kind of tires at the right price. I always check tire rack even if I don't end up buying online

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Easy Peasy
December 12, 2024

It's always a pleasure ordering quick and easy, shipped direct to my mechanic and a great price. Thank folks

Date of experience: December 2, 2024
Colorado
1 review
0 helpful votes
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Like this site
December 12, 2024

Very helpful website, love how it works! Love the option to pick up with a discount too!

Date of experience: December 2, 2024