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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I always find the right tire at the right price - keep up the good work
Previously purchased tires from Tire Rack and each transaction has been excellent.
Never had a problem. Service is awesome and I'll definitely order all my other tires from them.
Bought wheels online and had them shipped to their store and they arrived quickly. The store was fairly busy, but organized and clean. The guys working there were competent, which is more than unusual these days.
I"ve been happy with the tires I chose, the delivery and the installation the previous three times and I expect today will be the same.
Buy a deal, or buy something that your local shop doesn't have. Tire Rack makes it easy to work with professional installers, so that you don't have to settle for whatever the shop down the street is selling.
Used tire rack several times now. Very easy to shop and compare, schedule an appointment and get new tires for what I know are competitive prices. I've done both mobile install and ship to a nearby store, both are equally convenient depending on what your preference or availability is.
Smooth system all in all, first order was a good process, no complaints
Tire Rack was great, the problems I always had was with installers...
Financing was confusing to access for payment after it was completed
Quick and easy, website layout is clear, easy to navigate, technical info on tires made for an informed decision. Will shop again without hesitation.
The Tire Rack goes the extra mile (see what I did there?!) when it comes to service and advice. I have found their chat function especially helpful!
---Satch Carlson
This is my first time using the warranty with tire rack with a defective manufacture tire
Been using Tire Rack for decades and they are great! They have lots of great information to help you choose the best tires for your car.
Fast shipping, awesome service! Will definitely buy from tire rack again!
The price of the tires and the cash back with capitol one was the selling point
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

