Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great selection and great pricing on tires, shipped to a large selection of installers. Scheduled install appointment included. Pick, Point, Pay. Can't beat it.
Good value; easy to order, easy to schedule install. Store gets tired direct
Bought many tires over the years always easy. Tire rack always in stock and great details to help purchase the right tires.
Very pleased with the results and the service would suggest it to my family and friends
Fast delivery of the correct product, exactly how an online purchase should go.
I've been using Tire Rack for 10+ years. Best prices and easy ordering.
Love the website.
I've been successfully shopping with Tire Rack for over 15 years. Great prices, great offerings, and great service.
Excellent selection and fast delivery. Purchased before and never disappointed.
Smooth and easy. Will continue to use in future. Tire rack is the best.
I like tire rack. Go $#*! yourself. This is way more than 10 characters
I've bought 3 sets of tires off Tire Rack and will be back again!
I have been buying from Tirerack for many years…absolute best prices and service!
Multiple sets, multiple vehicles, multiple applications--street, winter street, track, etc.
I've ordered wheel and tire packages 3 times previously and all sets were mounted and balanced perfectly
Easy to find and order tires matching my car. Return process (I ordered the wrong size before!) was easy.
Saw some different tires for an equivalent car the other day which was confusing
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

