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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I rely on your tire reviews to make the best tire selection for my vehicle. I love the tire comparison feature. It's so easy to have tires shipped to my local installer. I highly recommend Tire Rack to everyone.
Accountable and reasonable. Great customer service, I will return
Great and talking to live people makes it better they have a great team.
Great prices, selection, comparison information and ease of finding a company to install them. Keep up the great work.
It's been good so far & why not go again.
Give me a discount got loyalty already lol
I previously bought tires with you & I am having to replace one of the tires due to a manufacturing defect. Would like to see if a credit is possible.
Past tire orders have all been great. Helpful interaction with sales reps. Good price too!
Ordering was simple and easy. I was looking for a different kind of tire but was not able to find it. I reached out to an agent and he found one in comparison so i ordered those instead. Tires were shipped quickly and arrived fast.
Great products and awesome service with fast delivery every time
All transactions are smooth and simple and there is always a wide variety
Previously used the site to buy a few sets of tires. Always good local installers and solid service.
Configurator isn't great at identifying winter tires for my car, but I like the delivery options.
The tires arrived even sooner than they said they would I don't see why I would buy tires from anywhere else
WHERE IS THE CHECK BOX ()SAME AS SHIPPING ADDRESS
AND NO IM NOT OPENING AN ACCOUNT EITHER
I DO NOT LIKE PUTTING INFO IN TWICE
It was a pretty easy process. Watch the representative health and explain everything to me in order to pick out the right tire it was very simple after that. I would say the only thing is to have better signs showing where to park to pick up the order
Your website makes shopping for tires easy and fun and no one else can beat your prices.
Ross was quick with his response and helpful! The website was user friendly and was easy for me to search for exactly what I was looking for at a great price. Received my tires the next day with delivery
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

