Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,911 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Alexander K.
Unfollow Alexander K.
Share Review
Report Review

Unusual behavior of the site
December 12, 2025

Unlike my multiple previous experiences with the site, this time around the ordering process was terrible. The site hanged at the point of "Continue to payment information" multiple times. I had to login from different browsers and even change password. Very unusual and disappointing.

Date of experience: December 2, 2025
Tim J. — TireRack Rep
5 months ago

Thank you for sharing your concern. We are working on a solution for an intermittent technical issue.
We apologize for the frustration this caused.

We hope the new tires make your winter driving easier.

New York
2 reviews
0 helpful votes
Follow Jean S.
Unfollow Jean S.
Share Review
Report Review

Great prices
December 12, 2025

I always got my tires from tire rack for my Subaru and now will get my snow tires for my toyota. Today I esp like the fact that I could get them delivered to a local tire place and them put the tires on instead of the dealer, who will charge me more and is further away from my home

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

I trust Tirerack
December 12, 2025

Over the years, Tirerack has always come through with quality products at a fair price. Their comparison and data metrics are the best around. I trust my family and vehicles with the products Tirerack recommends and delivers.

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
Follow Dayton L.
Unfollow Dayton L.
Share Review
Report Review

Excellent
December 12, 2025

Never had a bad experience with this company. Always fast accurate delivery. Great fit and quality tires! Always highly recommend to friends and family!

Date of experience: December 2, 2025
Pennsylvania
1 review
0 helpful votes
Follow Soren B.
Unfollow Soren B.
Share Review
Report Review

Good tires for a good price!
December 12, 2025

The bfgoodrich advantage T/A tires are rated very high and I got them at the closeout rate. Can't wait to mount them to see what they have!

Date of experience: December 1, 2025
New York
1 review
0 helpful votes
Follow Joseph C.
Unfollow Joseph C.
Share Review
Report Review

Easy shopping experience
December 12, 2025
Updated review

Tire rack website is easy to use and find the tire and product needed for my vehicle. Tire installers near my home are easily found during the checkout process and the Tire Rack website displays an estimated installation cost, so I know what to expect.

Date of experience: December 1, 2025

Easy shopping experience
April 5, 2025
Previous review

It was real easy finding the tire for rmy vehicle. It was a great value when compared to other online retailers. The option to ship to a local installer is very convenient.

Date of experience: March 25, 2025
Indiana
2 reviews
0 helpful votes
Follow Kevin G.
Unfollow Kevin G.
Share Review
Report Review

Easy to purchase and reliable warranty
December 12, 2025

The first set of tires I got didn't work as well as expected so I am exchanging for another within the same brand. The process is easier than expected so far. Very customer focused group.

Date of experience: December 1, 2025
Missouri
1 review
0 helpful votes
Follow Craig B.
Unfollow Craig B.
Share Review
Report Review

Road Hazard Claim
December 12, 2025

Very easy to file the claim through the claim portal. Ordered the new tire, arranged installation and checked out in 15 minutes or less.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
Follow Neil K.
Unfollow Neil K.
Share Review
Report Review

Great service
December 12, 2025
Updated review

I ordered a set with an custom fitment, and an associate was in touch within minutes to make sure it wasn't a mistake. I appreciate that attention to detail from the staff

Date of experience: September 22, 2025

The road tests are integral to my continued use
October 2, 2025
Previous review

The road tests are integral to my continued use. I also appreciate the affiliation with SCCA and Grassroots Motorsports

Date of experience: September 22, 2025
Kentucky
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Share Review
Report Review

Easy, but not perfect
December 12, 2025

The website is great and customer service was very helpful, I only had to wait on hold for 5-10 mins. Prices are very competitive. My only complaint is that the website doesn't allow much freedom when choosing wheel/tire sizes for your car. For example, I wanted wheels with +35 offset, but the site wouldn't allow me to add wheels with that offset to my cart since they "didn't fit my vehicle," although many people use that offset with no problems. They also didn't have that particular wheel in stock, so I had to order the wheels elsewhere or I would be waiting 1-2 months. Overall, though, it was an easy experience and I would use Tirerack.com again.

Date of experience: December 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

Tire Rack CC - Struggle
December 12, 2025
Updated review

My previous experience with Tire Rack has been exceptional, except for today experience, which was made more frustrating while completing the app for a Tire Rack cc and entering the information into the order. Got it done though.

Date of experience: December 1, 2025

Quick and easy, good pricing
August 8, 2025
Previous review

Quick and easy, good pricing.

Date of experience: July 28, 2025
Colorado
1 review
0 helpful votes
Follow adam p.
Unfollow adam p.
Share Review
Report Review

Always great getting my tires fast and fresh from the denver distribution hub. Thanks for always having a bunch of options online.

Date of experience: December 9, 2025
Washington
1 review
0 helpful votes
Follow Magnus N.
Unfollow Magnus N.
Share Review
Report Review

Cared enough to call me
December 12, 2025

I ordered two summer tires and two winter tires because I happened to have two good summer tires and two good winter tires. The sales rep saw this and called to make sure I did not intend to use the mix of tires on the car. Good customer care!

Date of experience: November 11, 2023
Idaho
1 review
0 helpful votes
Follow Nicholas K.
Unfollow Nicholas K.
Share Review
Report Review

These guys are awesome!
December 12, 2025
Updated review

Last time, I needed a tire shaved to match on a flat on a all wheel drive car. Nowhere in town will do it, they want you to buy 4. Tirerack did it, and got it here next day, from a warehouse super close!

Date of experience: June 10, 2025

Yay
May 27, 2025
Previous review

Last time was great, I had to call to get a tire shaved and it showed up perfectly!

Date of experience: April 12, 2005
California
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Thirty years of consistent and reliable service
December 11, 2025
Updated review

I've bought many sets of tires from Tire Rack for all kinds of cars and SUVs since the 1990's. I recommend them to friends and family all the time. The price, free shipping and included road hazard warranty lead the market.

Date of experience: December 1, 2025

Seamless order processing and claims process on road hazard claims.

Date of experience: October 25, 2023
California
1 review
0 helpful votes
Follow Josh V.
Unfollow Josh V.
Share Review
Report Review

A+
December 11, 2025

Last time I ordered tires I got rims with them. I didn't even know I was getting new lug nuts but they came with them. Not only that they were black to match the rim color. On top of that they obviously mounted and balanced them with gloss black weights. I love it when things match. Arrived from ontrac with cardboard over the rims and didn't have a scratch on them like 3-4 days later. I forget because this was a while ago.

Date of experience: April 1, 2023
South Carolina
1 review
0 helpful votes
Follow Dane H.
Unfollow Dane H.
Share Review
Report Review

Unhelpful and wasteful of time
December 11, 2025

I had to work with a sales rep who was highly un knowledgeable and unhelpful. He continued to argue over my vehicles application and generally just stood in my way when trying to place my order. I almost missed deadlines as a result of * the sales rep.
* Personal info redacted by admin

Date of experience: August 27, 2025
Elise B. — TireRack Rep
5 months ago

Hello Dane, thank you for letting us know about this. We understand how frustrating order issues can be, and we will have reviewed and reach back out to you.

New York
1 review
0 helpful votes
Follow Steven A.
Unfollow Steven A.
Share Review
Report Review

I spoke with someone last time and it seemed to be straightforward. This time I did it online by myself as I simply wanted the same tires.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
Follow Jessie M.
Unfollow Jessie M.
Share Review
Report Review

Tires
December 11, 2025
Updated review

I was very happy with my overall experience with your company. I ordered 2 sets of tires, they called to review with me and make sure they were the right sizes, and they were delivered the very next day! Very happy, thank you.

Date of experience: November 26, 2025

Very easy site to work with
December 5, 2025
Previous review

Very easy site to work with. Will definitely use your site for future purchases

Date of experience: November 25, 2025
Georgia
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Share Review
Report Review

Great place to shop
December 11, 2025

Unlike costco you won't die of old age waiting to buy tires. Quick and plenty of options to choose from. A great place to buy tires from.

Date of experience: December 1, 2025