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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,841
shipping
28,805
quality
29,365
This company responds to reviews on average within 1 day

Instant Feedback

531,104 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Quick and informative
December 15, 2024

Easy and quick process. Website is very informative. I work at an automotive shop and even with our discounts at our local tire shops I couldn't find a quality name brand tire for my budget. Tire rack had them and with instant rebates.

Date of experience: December 5, 2024
Minnesota
1 review
0 helpful votes
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Great option
December 15, 2024

I get the tire I want for my vehicles and trailers delivered to my door.
Thank you for the service

Date of experience: December 5, 2024
New York
2 reviews
0 helpful votes
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Great selection
December 15, 2024

Awesome, great price, fast shipping. Well maintained site, makes comparisons between brands easy.

Date of experience: December 5, 2024
Indiana
1 review
0 helpful votes
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Love Tire Rack
December 15, 2024

Love working with TR! They always supply me with winter and summer tires as needed.

Date of experience: December 5, 2024
New Jersey
1 review
0 helpful votes
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Always easy
December 15, 2024

I've always had a good experience with tire rack with quality of tires

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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Great
December 15, 2024

Awesome great price and tire and the rep I used last time found great tires for my car

Date of experience: December 5, 2024
Georgia
1 review
0 helpful votes
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Good prices. Fast delivery.
December 15, 2024

I've ordered 3 or 4 sets of tires over the last few years. Easy to use website. The reviews from other customers really help with 1st time decision making on tires I've never tried. My orders have all been either ultra performance summer tires or ultra performance a/s. Really been happy with tire rack. Keep up the good work.

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied
December 15, 2024

Have had acceptable service and good products over the years

Date of experience: December 5, 2024
Washington
2 reviews
0 helpful votes
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Super Easy
December 15, 2024

Great price, free shipping on a set of tires and the website is easy to navigate.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Quick
December 15, 2024

They had what I needed and where quick to deliver the product

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Over all, I was satisfied with my order
December 15, 2024

I like that I was able to compare different tire options and prices. But I ended up missing out on a rebate on the tires I chose on.

Date of experience: December 11, 2024
Massachusetts
1 review
0 helpful votes
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Snow tire package
December 15, 2024

We bought a snow tire package before and had a great experience so we decided to buy from Tire Rack again

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Never a Problem; Always Great Service
December 15, 2024

I've in all before four times for the same great tires for my Honda Civic and my CR-Vs. Never have I found such an intuitive website and app so easy to use, and customer service is the best.

Date of experience: December 5, 2024
Iowa
1 review
0 helpful votes
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Easy site to navigate
December 15, 2024

Always have a great experience. Easy to use, competitive prices, and ships fast.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Easy ordering online
December 15, 2024
Updated review

Never have any issues ordering with tire rack and delivery is always on time or early!

Date of experience: December 5, 2024

Easy ordering online
November 12, 2024
Previous review

No issues, extremely helpful, have bought tires from tire rack for past 7 years!

Date of experience: November 2, 2024
Virginia
1 review
0 helpful votes
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Fast service
December 15, 2024

Easy to make an order, fast delivery, excellent stock. Exactly what I needed

Date of experience: December 15, 2024
Vermont
1 review
0 helpful votes
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Availability and decent price
December 15, 2024

Purchased Pirelli Run Flat All Season tires to replace original Mercedes equipment which had failed.

Date of experience: December 5, 2024
Colorado
1 review
0 helpful votes
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Easy checkout
December 15, 2024

Nothing but good experiences here. Prices were amazing. Checkout was fast

Date of experience: December 5, 2024
Massachusetts
1 review
0 helpful votes
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Excellent convenience
December 15, 2024

Outstanding service and quality of tires. Will order again

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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Normally I have never had a problem with any products from the tire rack I received four wheels and one of them was bent, and I have been trying to call the customer service line to return the wheel and after five tries, nobody is answering the return line! WTF guys!🤷🏻‍

Date of experience: December 5, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.