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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Awesome great price and tire and the rep I used last time found great tires for my car
I've ordered 3 or 4 sets of tires over the last few years. Easy to use website. The reviews from other customers really help with 1st time decision making on tires I've never tried. My orders have all been either ultra performance summer tires or ultra performance a/s. Really been happy with tire rack. Keep up the good work.
Great price, free shipping on a set of tires and the website is easy to navigate.
I like that I was able to compare different tire options and prices. But I ended up missing out on a rebate on the tires I chose on.
We bought a snow tire package before and had a great experience so we decided to buy from Tire Rack again
I've in all before four times for the same great tires for my Honda Civic and my CR-Vs. Never have I found such an intuitive website and app so easy to use, and customer service is the best.
Always have a great experience. Easy to use, competitive prices, and ships fast.
Never have any issues ordering with tire rack and delivery is always on time or early!
No issues, extremely helpful, have bought tires from tire rack for past 7 years!
Easy to make an order, fast delivery, excellent stock. Exactly what I needed
Purchased Pirelli Run Flat All Season tires to replace original Mercedes equipment which had failed.
Nothing but good experiences here. Prices were amazing. Checkout was fast
Outstanding service and quality of tires. Will order again
Normally I have never had a problem with any products from the tire rack I received four wheels and one of them was bent, and I have been trying to call the customer service line to return the wheel and after five tries, nobody is answering the return line! WTF guys!🤷🏻
Flawless transaction, always a great experience dealing with TR and the claims process
Tires arrived promptly and correct. Always a pleasure. Thank you.
Amazing …service is always professional, willing to help solve any issues thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.