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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Buying process is easy, plenty of options w/great pricing, free delivery and products show up as advertised1
Always provided the product ratings data and information needed to make educated choices to obtain products that align with my needs.
I was referred to your site by a coworker. I was thrilled to find the tires I need at a closeout price, with free delivery! Thank you! If you reward people for giving referrals let me know. I am very grateful to him.
Good service and on time as promise and good prices.i am very happy with it
It's always easy to compare top rated tires and have them shipped directly to my installer. They always arrive within a day (for no extra cost), and weren't available that quickly from two local suppliers. Excellent service. Makes tire buying simple. Thank you!
Extremely nice and took care of it at a timely manner
Thank you and I look forward to seeing you again tomorrow
I have ordered from TireRack.com multiple times over the years for 3 of my vehicles & I have to say it was easy-breezy each time... and SUCH A BARGAIN!
I've purchased multiple sets of tires from Tirerack in the past several years. Couldn't be happier with prices, always quick delivery.
Great. It was a while ago so I don't remember everything but I do remember that the tires came in on time and to the right address.
Easy site to shop tires. I appreciate the recommendations and customer reviews. Very reasonable pricing and install options.
I love that I can pick them up. I miss the bigger savings I used to get. That really made it worthwhile!
Great products, great prices, easy delivery. I always find something great.
Like the title says, quick and easy, so I finished my order. Now I'm just typing because it says i cant click submit. It's not quick and easy to submit a review. Wow. Okay, I think that's enough.
Bought my daughter 4 tires and had a recommended service provider in stall them. She got a screw in a tire and sent in a request for reimbursement. She sent pictures showing the screw, the tire and the replacement cost. It was denied. The contact we had was worthless and I think that sucks.
Never had issues, have needed to due warranty in the past and it was a no hassle no questions asked experience, I have found cheaper prices but would rather pay the few extra bucks to go through tire rack.
Easy to use as always. Plenty of options and a range of shipping choices make it simple.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.