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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,063 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Great company!
December 15, 2024

Buying process is easy, plenty of options w/great pricing, free delivery and products show up as advertised1

Date of experience: December 5, 2024
North Carolina
1 review
0 helpful votes
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Always provided the product ratings data and information needed to make educated choices to obtain products that align with my needs.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Great service!
December 15, 2024

I was referred to your site by a coworker. I was thrilled to find the tires I need at a closeout price, with free delivery! Thank you! If you reward people for giving referrals let me know. I am very grateful to him.

Date of experience: December 14, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied
December 15, 2024

Excellent - Helpful website and quality product with on time delivery.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Good service
December 15, 2024

Good service and on time as promise and good prices.i am very happy with it

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Great!
December 15, 2024

Great service indeed ok thanks much thank you i appreciate the h

Date of experience: December 5, 2024
Michigan
1 review
0 helpful votes
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It's always easy to compare top rated tires and have them shipped directly to my installer. They always arrive within a day (for no extra cost), and weren't available that quickly from two local suppliers. Excellent service. Makes tire buying simple. Thank you!

Date of experience: December 5, 2024
North Carolina
1 review
0 helpful votes
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Wonderful workers
December 15, 2024
Updated review

Extremely nice and took care of it at a timely manner
Thank you and I look forward to seeing you again tomorrow

Date of experience: December 5, 2024

Easy and cheaper
November 2, 2024
Previous review

Easy and cheaper

Date of experience: October 23, 2024
Maryland
1 review
0 helpful votes
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FANTASTIC!
December 15, 2024

I have ordered from TireRack.com multiple times over the years for 3 of my vehicles & I have to say it was easy-breezy each time... and SUCH A BARGAIN!

Date of experience: December 5, 2024
Georgia
1 review
0 helpful votes
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Best tire prices!
December 15, 2024

I've purchased multiple sets of tires from Tirerack in the past several years. Couldn't be happier with prices, always quick delivery.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Great service!
December 15, 2024

Great. It was a while ago so I don't remember everything but I do remember that the tires came in on time and to the right address.

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Easy site to shop tires. I appreciate the recommendations and customer reviews. Very reasonable pricing and install options.

Date of experience: December 5, 2024
Massachusetts
1 review
0 helpful votes
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I love that i can pick them up.
December 15, 2024

I love that I can pick them up. I miss the bigger savings I used to get. That really made it worthwhile!

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Nice site
December 15, 2024

Nice site and great price need new ones for the winter and i have order before

Date of experience: December 5, 2024
Alabama
1 review
0 helpful votes
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Love Tire Rack!
December 15, 2024

Great products, great prices, easy delivery. I always find something great.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Quick and easy
December 15, 2024

Like the title says, quick and easy, so I finished my order. Now I'm just typing because it says i cant click submit. It's not quick and easy to submit a review. Wow. Okay, I think that's enough.

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Great
December 15, 2024

Best shop for the tires. Great insurance. Recommended. Like you guys.

Date of experience: December 5, 2024
Rhode Island
1 review
0 helpful votes
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Bought my daughter 4 tires and had a recommended service provider in stall them. She got a screw in a tire and sent in a request for reimbursement. She sent pictures showing the screw, the tire and the replacement cost. It was denied. The contact we had was worthless and I think that sucks.

Date of experience: December 5, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.

California
1 review
0 helpful votes
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Never had issues, have needed to due warranty in the past and it was a no hassle no questions asked experience, I have found cheaper prices but would rather pay the few extra bucks to go through tire rack.

Date of experience: December 5, 2024
Tennessee
1 review
0 helpful votes
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Easy to use as always. Plenty of options and a range of shipping choices make it simple.

Date of experience: December 5, 2024